One of the staffs (a guy) was very impolite!. First time arrive he said there is no room or availability! I told him I booked and he said he didn't get any booking under my name then he called his colleague (a lady)! This lady also said she didn't have my reservation. So I sent reservation confirmation! First impression was already upsetting! Then this guy refused to give WiFi password, he took my cell and typed in the password himself! So impolite! And when checked out, he slept on the couch and refused to give my ID that he kept due to I rented motorbike!