8.8
Very Good
From 38 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.6

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Traveler Reviews Swan Sapa Hotel

Number of reviews per page
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40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 day(s) ago
The restaurant is near the square, in a great location, with rooms offering mountain views.
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NGOC T. V. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Hotel located near the center. Friendly reception staff.
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NGOC T. V. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Hotel staff are friendly. Hotel has heating pads for cold weather. Location near the center. Reasonable price.
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Thu H. N.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 3 week(s) ago
The hotel is convenient for traveling, eating, and having fun, near the cable car station. The downside is that the breakfast has few dishes, the room water is weak, and the air conditioner and heating mode do not work.
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2 people find it helpful
alvan h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was friendly, the rooms and toilets were clean, the breakfast was delicious, and the location was strategic, walking distance to everything.
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1 people find it helpful
Dewa F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
This hotel has spacious rooms and is close to everything. You should definitely try it here. It's close to everything, even Sun Plaza, which is only 5 minutes away.
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1 people find it helpful
N***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The hotel is quite old and quiet, but the price is cheap.
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2 people find it helpful
I Gusti N. O. D. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good but the room like old so far so good with the friendly price 🤘🏽
4 people find it helpful
erwin j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Strategic hotel location, delicious breakfast.
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2 people find it helpful
Dao C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
clean room, staff and manager are all enthusiastic and friendly, central location for entertainment and travel, a short walk to the stone church...
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2 people find it helpful
Accommodation's Reply
30 Apr 2025
Yes, thank you. Maybe one day at my hotel we will see you again, my friends.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
The legit one is the heater inside the bed mattress. The aircon heater, it doesn’t work, but the room is okay, the bed is so clean. Unfortunately, not all the staff can speak in English. However, we are grateful to be given early check-in. It was a nice experience indeed.
3 people find it helpful
G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Thanks to the staff for the hospitality, we were allowed to check in early, and we looked for a motorbike to rent.
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4 people find it helpful
Luu N. N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 78 week(s) ago
Old hotel. The bathroom was dripping water from upstairs. Bed covering is poor and does not give a clean feeling. Poor soundproofing, dance music or DJ music lasts until 3:30 a.m., can't sleep. 750kg elevator with 4 people reported overload. Parking is a kilometer away. Friendly employee.
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5 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
They allowed us to early check in and room is big where can fit 4 persons.
5 people find it helpful
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 91 week(s) ago
Strategic location, close to sunplaza, comfortable room, clean, clean towels, heated bed, we arrived at 05.15 and could do early check-in at a cost of 300,000 VND for 3 people, the breakfast menu is quite varied, you have to wake up early in the morning to get a complete breakfast menu, when you wake up a little later, your breakfast is finished 😂, the salad is delicious.
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5 people find it helpful
Vi Nguyễn
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
Near the center, nice, clean rooms at reasonable prices
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4 people find it helpful
Opie A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
The view is really good, unfortunately I could only stay 1 day.
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3 people find it helpful
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