Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the pillowcases and the unstable bed. We will address these issues promptly to improve our guests' comfort. We hope you consider staying with us again for a better experience. Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your feedback. We appreciate your kind words about our friendly staff and the cleanliness of the hotel. We apologize for the difficulty in accessing the hotel due to traffic and parking issues near Plaza Gajahmada, as well as for the concerns regarding the food. We will review and improve these aspects to provide a better experience for our guests. We hope to welcome you back soon. Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your great review and perfect score! We're happy to hear that you found our hotel affordable and ideal for a staycation. Glad you enjoyed the nearby food options and mall access too. See you again soon! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for the great rating! We're happy to hear you enjoyed our strategic location near the mall and smooth, hassle-free service. Looking forward to welcoming you again soon! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your kind review and 9.1 rating! We're glad you appreciated the room upgrade and enjoyed the surrounding culinary options and proximity to the mall. Your feedback on breakfast variety is noted and will help us improve. Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your positive review! We're especially happy to hear your appreciation for our service and security team — we'll be sure to pass your kind words along to them. Looking forward to welcoming you again! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your feedback. We're sorry to hear that the room size did not meet your expectations. We truly value your input and will review our room offerings to ensure better value and comfort in the future. Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your feedback. We apologize for the limited parking space and appreciate you bringing this to our attention. We will look into improving our parking facilities to better serve our guests. Best regards, M. Juanda Hotel Manager

Dear Eko A., Thank you for your valuable feedback regarding the punctuality of our staff in replenishing the amenities. We appreciate your positive rating and will continue to maintain and improve our service standards. Looking forward to welcoming you again! Best regards, M. Juanda Hotel Manager

Dear Khaerani P., Thank you for your wonderful review! We're delighted to hear you had a great experience and enjoyed our convenient location near Monas and the city center. We look forward to welcoming you back on your next visit! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your kind review! We're happy to hear that our location near Glodok and Sudirman, as well as the affordable prices and nearby food options, met your expectations. We look forward to welcoming you again soon! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your review! We're glad you found our location strategic, close to the mall and surrounded by many culinary options. We hope to welcome you back soon! Best regards, M. Juanda Hotel Manage

Dear Christian S., Thank you for your kind words! We're delighted you enjoyed the friendly staff, clean room, and the nearby food stalls. We hope to welcome you back on your next visit! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your valuable feedback. We're glad you appreciated our strategic location near the mall and culinary spots. We apologize for the musty smell in the room — your input is important and will help us improve. We hope to serve you better on your next stay! Best regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your valuable feedback and for choosing to stay with us. We sincerely apologize for the disturbance caused during your stay due to renovation work at night. We truly understand how important a restful night is, especially during a business trip. We have addressed this issue with our team to ensure such work does not occur during rest hours in the future. Your comfort is our priority, and we hope to welcome you back for a much better experience. Warm regards, M. Juanda Hotel Manager

Dear Nana E. W., Thank you for your continued trust in staying with us. We're very happy to hear that each of your stays has been comfortable and met your expectations. Your appreciation of our clean rooms and responsive service truly means a lot. We look forward to welcoming you back again soon! Warm regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your wonderful review. We’re delighted to hear that you found our hotel clean, affordable, and enjoyed the breakfast. We look forward to welcoming you back soon! Warm regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your perfect rating and kind feedback. We’re glad to know that the cleanliness and tidiness of our rooms consistently meet your expectations. We look forward to welcoming you again on your next business trip. Warm regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced with the pillow and the absence of slippers during your stay. This is not the standard we strive to maintain, and we will address these concerns immediately to improve our service. We hope to have the opportunity to welcome you back and provide a better experience. Warm regards, M. Juanda Hotel Manager

Dear Valued Guest, Thank you for your positive feedback and recommendation. We’re glad you appreciated our location and friendly staff. We also appreciate your suggestion about the mattress and will consider it for future improvements. We hope to welcome you again soon! Warm regards, M. Juanda Hotel Manager