Actually this hotel can go forward and compete in the hotel industry of mataram city that has started popping up new hotel because of its strategic place, quiet, cheap, safe and comfortable. However, it is unfortunate for the human resources employed who are not very suitable to be called workers in the hospitality industry. Miris most highlighted is the reception officer, already smoking continues, no manners, there is no thing that reflects the good service in front of the hotel. I am very disappointed and very unfortunate maybe he saw the guest only from the appearance and check in there only through the application let me cheap without him realize that applications such as Traveloka this is going to support the hotel business where he earned his future because there is a prospect for the modern world in the future with the application . For the room and cleanliness problem is standard with the price and included good category for backpacker like me. So one of my messages to the owner of the hotel srikandi to be monitored the reception is like a hammer there is no courtesy to guests.