The hotel staff is very friendly, the location is strategic.

Clean, comfortable hotel, excellent service.

The room is poorly maintained—the wallpaper is literally peeling off the walls, which already gives a neglected first impression. The AC sounds like a broken diesel engine, making it almost impossible to relax or sleep properly. On top of that, the sound insulation is terrible. I stayed on the 11th floor and could clearly hear street bikers revving their engines right in front of the hotel. If you’re a light sleeper, this place is definitely not for you. To make matters worse, room service was banging on the door at 8:30 AM without warning.

The hotel is nice and comfortable, the room is big.

One of the hotels that displays luxury in every corner, whether from the room layout, restaurant and also other facilities 😘

The hotel is very comfortable, the bed is comfortable, most importantly it is clean.

Complete facilities & good service

Very good and comfortable hotel

The hotel staff are very friendly and provide excellent service. It was a pleasure to have a staycation to celebrate my anniversary at the Vasa Hotel. The best 👍🏻🫶🏻

Very comfortable. The soft pillows and mattress helped me sleep soundly. The hotel was clean and the room was large.

For business purposes in Surabaya, I stayed at several hotels. This one was the best, and my boss was also satisfied.

Very comfortable staying here. Will come back again.

The hotel was very clean and comfortable. Breakfast was satisfying and varied.

My stay at the Vasa was very memorable. It's a new hotel, and the friendly staff started as soon as we stepped into the lobby. It's close to the satellite toll road. Thank you for the complimentary birthday cake for my son...

Comfortable, friendly, polite, not noisy

The city view is amazing, perfect for relaxing by the window. The swimming pool and gym are accessible until 10 PM, which is the best 👍. The breakfast has so many variations that you'll have a hard time choosing, there's even rolled ice cream. The restaurant staff are also friendly, and offered ice cubes if you wanted iced coffee.

Friendliness, smiles, greetings from staff should be improved further... so that guests are more comfortable and happy.

I've stayed at Vasa Hotel twice and will stay again 😍

The hotel staff is very friendly, the cleanliness is always maintained, the rooms are very comfortable, and the food is all delicious. 5/5 ⭐⭐⭐⭐⭐

work and stay here at the same time. Everything is ok