Overall Ratings & Reviews Samara Resort

Traveloka (3,440)
Other sources (6)
9.1
Exceptional
From 3,440 reviews
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Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
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Staff Friendliness (271)
Ambiance (238)
Room Space (238)
Bedroom (231)
Hotel Area (226)
Distance to City Center (222)
Family Friendly (222)
Taste (218)
Bathroom (210)
Variety (202)
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Traveler Reviews Samara Resort

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Customer reviews
Home V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is very comfortable, with many amenities to enjoy. It's kid-friendly, the food is varied, and the staff are very friendly. Thank you Samara Resort.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. Home V., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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F***z
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Upon entering, I was immediately greeted by the hotel staff. It was great. The facilities were also comfortable.
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M Baihaqi
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10.0
/10
Reviewed 1 week(s) ago
Good service. Strategic location.
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Accommodation's Reply
24 Aug 2026
Dear Mr. M. Baihagi, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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DEWI
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly and the service is excellent. The rooms are spacious, clean, and offer a stunning view from the balcony. Breakfast is delicious and varied, with views of the pool. The location is also close to Jatim Park 3 and various cafes and other tourist attractions.
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24 Aug 2026
Dear Mr. Davy, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
From the moment I arrived (before I got out of the car) I was greeted by the friendly staff from the front lobby to my room, and throughout my 4/3 day stay the friendliness continued, great hotel!
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The pillows are hard 😩 The food is pretty okay.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. F*y, With our deepest respect from Samara Batu Hotel & Resort, On behalf of the management and staff of Samara Batu Hotel & Resort, we sincerely thank you for choosing Samara Batu Hotel & Resort for your family vacation in Batu. Thank you for your feedback regarding the pillows being too firm. We will contact the Head of Housekeeping to inspect the pillows. Please note that our pillows are the same type used at King Coil Hotel. We apologize for any dissatisfaction you experienced during your stay at our hotel. We hope to welcome you back to Samara Batu Hotel & Resort for your next vacation. Sincerely, Arif Purnomo Saputro, SE, General Manager
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, and the facilities are excellent. I'll definitely be back next time.
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24 Aug 2026
Dear Mr./Mrs. L*i, This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Hebert R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly, opening the car door, escorting us to the lobby, and even to our room. The room was spacious, with a long table, perfect for those on vacation while working, and the breakfast was varied and delicious. I highly recommend this place for a stay.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Hebert R., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Arie
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff offered a two-class upgrade, even while it was undergoing maintenance. This is the pinnacle of professionalism in this hotel.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. Aree, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly and the food is delicious.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. D*h., Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your choice for your family vacation in Batu. Thank you for your feedback regarding our friendly staff, delicious food, and memorable experience. We are delighted that you and your family were satisfied with our service. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Dwita P. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My son doesn't want to go home... Hahaha, it's too comfortable here. Thank you Samara Resort ❤️
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Accommodation's Reply
24 Aug 2026
Dear Ms. Dwita P.R., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've been around hotels in Batu, but in my opinion, Samara is the best... I always come back to Samara when I staycation in Batu.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel and clean. Friendly staff as well.
1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear, Mr/s Guest Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Nancy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you Samara.. All the hotel staff starting from the security guard, then the gentleman at the front, the receptionist, in the dining area, at the pool, everyone is friendly and kind... Next staycation there again... Thank you very much..
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Accommodation's Reply
24 Aug 2026
Dear Nancy A., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Samara is the best family hotel in Batu. Recommended bangettt!!!!
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the food is delicious, the location is strategic, the swimming pool is clean, the rooms are clean and comfortable, the balcony is a bit dusty but needs to be swept first.
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Accommodation's Reply
04 Aug 2026
Dear Mr. G*t, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we thank you for choosing our hotel for your family vacation in Batu. Thank you for your feedback regarding the dusty balcony. Due to the unfavorable and slightly windy weather at the time, we will contact the housekeeping manager to check the balcony's cleanliness. We apologize for any unsatisfactory service during your stay at Samara. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall okay and my family had a wonderful time there. Definitely, will stay there if we come to Batu Malang next time. Thank you.
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Accommodation's Reply
04 Aug 2026
Dear, Mr/s m***a Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities and my service We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Mohammad E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very suitable hotel for a family vacation, the staff is friendly and always greets you. The hotel is clean and luxurious. There are also directions inside so you don't have to worry about where to go. The room is clean and fragrant, the bathroom is also very clean, the water is hot. The food tastes great, just right for my taste, so I eat it with gusto. During my stay, I received a birthday cake... Thank you, I felt happy, appreciated and cared for. Next time I will stay here again.
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Accommodation's Reply
04 Aug 2026
Dear Mr. Mohammad E., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Puput M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Subscribe to stay in Batu City, delicious breakfast, clean hotel, friendly staff, close to culinary places.
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Accommodation's Reply
04 Aug 2026
Dear Mrs. Puput M., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing Samara Hotel & Resort for your family vacation in the tourist city of Batu. Thank you for your feedback and wonderful experience. We are very pleased that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, SE. General Manager
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a***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
The service, location, food taste is the best, only the wifi is slow even though I tried it in two different rooms and locations.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms./Ms. a*a, This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback regarding the quality of our Wi-Fi. We will contact our IT manager to investigate the Wi-Fi issue further. We apologize for any inconvenience caused. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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