8.5
Very Good
From 472 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.5

People often mention about Puri Darmo Serviced Residence
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Room Space (14)
Family Friendly (13)
Staff Friendliness (13)
Ambiance (13)
Bedroom (13)
Bathroom (13)
Surroundings (11)
Taste (11)
Activity Option (10)
Check-in/out Time (10)
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Traveler Reviews Puri Darmo Serviced Residence

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40
Customer reviews
M***a
icon-Leisure
Leisure
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8.6
/10
Reviewed 3 week(s) ago
Pros: Big livingroom, diningroom, master BR. The rooms look decent though some wall paper are peeling. Washing machine and AC are working. Cons: AC was leaking badly in one of the BR, refrigerator is warm. We stayed in Puri Dharmo 15 years ago and was great. Now the building has gotten old, tennis court is not functioning, basketball court has uneven flooring and dark. There is so much potential in Puri Dharmo, I hope management update the rooms.
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Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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M***a
icon-Leisure
Leisure
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7.2
/10
Reviewed 3 week(s) ago
Cons: The room given to us, the wall paper was peeling and both BR were small. The refrigerator was not cold. We looked at different rooms at different towers. Depends on different rooms and different towers, some rooms are in better/ worse condition than others. Refrigerators were not cold in all rooms. One night there was a cockroach (kecoak) in master bathroom. Sliding door in second bathroom is not closing. Pro: Spacious livingroom, bright, AC working, nice swimming pool. Washing machine worked, though might leak. Breakfast was great, good quantity too. Puri Dharmo has good location, spacious living rooms, great staff, lots of potential. Too bad building is old, rooms and appliances are old. I hope an investor comes and renew Puri Dharmo.
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Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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R***o
icon-Staycation
Staycation
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8.2
/10
Reviewed 5 week(s) ago
2nd time staying here....in general the room is quite good, but please note before determining the room for the customer, check first whether the facilities in the room are adequate (what I experienced was the stove ran out of LPG), the AC in one of the rooms was not cold at all, and the bottom of the refrigerator was not cold, another one for some reason the floor in the room was very slippery. Please pay attention again for the comfort of visitors. Thank you
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Accommodation's Reply
05 Jul 2025
Thank you for your review, it will be a learning experience for us to be able to serve our guests optimally. Warm greetings from us to you and your family
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R***o
icon-Leisure
Leisure
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5.0
/10
Reviewed 6 week(s) ago
it's disgusting and the bathroom towel too
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Accommodation's Reply
05 Jul 2025
Thank you for your review, it will be a material for us to be able to serve our guests to the maximum. Warm greetings from us Puri Darmo Surabaya for you and your family
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E***o
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The room is very spacious and comfortable
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Accommodation's Reply
05 Jul 2025
Thank you for the positive review, guest satisfaction is our vision in serving guests. Warm greetings from us Puri Darmo Surabaya for you and your family
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Stefani N. S.
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Staycation
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8.5
/10
Reviewed 13 week(s) ago
Friendly staff, all rooms are clean and well maintained.
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Thank you for your review. Warm greetings from us Puri Darmo Surabaya for you and your family
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R***o
icon-Staycation
Staycation
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9.4
/10
Reviewed 16 week(s) ago
Satisfied, super spacious room, although the building is old but the condition is still good, complete room facilities, bathrooms up to 4, washing machine, cooking and eating utensils are quite complete and many. The AC is well maintained and very cold. The facilities are quite complete, there is a clean swimming pool, there is a sauna and you can soak in hot water too. Minus: - There is no hotel WiFi connection either in public areas or in the room which is actually not a problem but can be a plus for the facilities - I think the room facilities, especially the pillows, are lacking (there are only 2 standard size head pillows in each room without a bolster pillow)
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Accommodation's Reply
17 Apr 2025
Thank you for the positive review that will make us more enthusiastic to serve guests. Our warm greetings to you and your family, waiting to stay again.
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Sony Q.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Child and family friendly.. strategic location
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3 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you for your positive review, our warmest greetings to you and your family, may you always be healthy.
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F***s
icon-Staycation
Staycation
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9.4
/10
Reviewed 30 week(s) ago
friendly staff, large room, 2 bedrooms, kitchen, AC, TV, dining table, sofa, no wifi, swimming pool, good breakfast, good price, strategic location near restaurants & minimarkets.
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Accommodation's Reply
13 Jan 2025
Thank you for your review, success to you and your family. Warm greetings to you and all family members.
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l***s
icon-origin-TRAVELOKA
8.0
/10
Reviewed 30 week(s) ago
The hotel is very old and poorly maintained, so it's a bit scary.
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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FITRI H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Got a price under 300 thousand and when I arrived I was really surprised, there is a service apartment that is that good and the room is that big, got a one bedroom which is really complete, really big, the surrounding is also good, there is a swimming pool, in front there is an Alfamart, really if you want to stay long term this place is really worth it
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Thank you for your positive review, we will continue to strive to maintain and try to serve guests well. Success for you and your family, Warm greetings from us.
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Ardhianto F.
icon-Leisure
Leisure
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9.7
/10
Reviewed 31 week(s) ago
book a deluxe 3 bedroom hotel very spacious suitable for large families and clean. The children's and adult pools are clean and always cleaned regularly. The hotel environment is clean and comfortable and there is a mini playground.
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Thank you for your positive review. Hopefully in the future we will try to serve our guests better. Warm greetings from us to you and your family.
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F***N
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
It's really scary, there are lots of Dutch ladies appearing
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Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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S***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
The hotel staff is friendly, the hotel seems old. But I think it is comfortable enough for a staycation with family. The shape is like an apartment. There is a kitchen, bathroom in each room. I have stayed here 4 times. The swimming pool is clean. Very comfortable.
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6 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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Putra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Have stayed here many times because I am very satisfied with the hotel and the service. Good job.
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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Putra S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Cool, always stay here if you want to relax
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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Y***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 47 week(s) ago
Good, but at night the atmosphere seems dark and scary, the hallway lights are not bright, there are many statues, the lights near the elevator use on-off sensors. Just stay here if you are not afraid of the dark when going to the room, the room and kitchen are good, the facilities are complete and clean and well maintained. Want to stay here if your wife is not afraid.
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4 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
All the facilities are great. Totally worth it.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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B***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The staff are friendly, the rooms are very comfortable, clean, well-maintained, the food is also delicious. But unfortunately there are still many parts of the building that are being renovated. But overall it is recommended.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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MiMi
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10.0
/10
Reviewed 52 week(s) ago
Clean comfortable rooms, comfortable and clean hotel environment. Friendly staff, thank you
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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Number of reviews per page
20
40