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Traveloka (5,041)

Other sources (39)

8.8

Very Good

From 5,041 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.1

Service and Facilites

8.8

People often mention about De Paviljoen Bandung

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Distance to City Center (99)

Staff Friendliness (94)

Surroundings (93)

Bedroom (91)

Accessibility (87)

Ambiance (79)

Hotel Area (78)

Room Space (77)

Bathroom (74)

Family Friendly (72)

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Traveler Reviews De Paviljoen Bandung

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Customer reviews

Ratna A.

Leisure

10.0

/10

Reviewed 16 hour(s) ago

I have stayed at Hotel De Paviljoen twice, considering that this hotel is located in the city center, close to several food places and because it is in the city center, it is very pleasant to exercise every morning with the surrounding environment.

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budi m.

10.0

/10

Reviewed 1 day(s) ago

This is the most comfortable hotel in Bandung. The rooms are clean, spacious, and comfortable. The service is friendly, and the breakfast is delicious and varied. This hotel is amazing. Every time I visit Bandung, and whenever I have friends, I always recommend this hotel. This is a great hotel in Bandung... 👍

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Accommodation's Reply

09 Aug 2025

Dear Mr. Budi M, We would like to thank you for choosing our hotel as your holiday destination. Guest satisfaction is at the heart of our hotel experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feed backs with us. Best Regards, Faridhi Hanafi Front Office Manager

Rizaldy S.

Business

10.0

/10

Reviewed 4 day(s) ago

The lobby is spacious, with indoor and outdoor restaurants, and a nice lounge.

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1 people find it helpful

Accommodation's Reply

09 Aug 2025

Dear Mr. Rizaldy s, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best Regards, Faridhi Hanafi Front Office Manager

A***l

Transit

10.0

/10

Reviewed 4 day(s) ago

I always stay here when I'm in Bandung because the rooms feel homey, clean, centrally located, close to everything, and no traffic jams. If you're tired, this is the perfect place.

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Accommodation's Reply

09 Aug 2025

Dear Valued Guest, Warmest Greeting from De Paviljoen Bandung. It is very glad to receive your positive feedback, We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Best Regards, Faridhi Hanafi Front Office Manager

L***s

10.0

/10

Reviewed 7 day(s) ago

Very nice and comfortable stay. We'll stay there again...

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Accommodation's Reply

05 Aug 2025

Dear Valued Guest, Warmest Greeting from De Paviljoen Bandung. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best Regards, Faridhi Hanafi Front Office Manager

Handi R.

Business

9.3

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, but my room, room 521, the AC is not cold

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Accommodation's Reply

05 Aug 2025

Dear Mr. Handi R, Thank you for taking your valuable time to share about your recent experience at the De Paviljoen Bandung ! “.” We are very glad reading your positive review. We are glad to know that the facility and the service delivered by our team was gave you a great impression and had a good impact in your overall experience. Concerning to your remark, please ensure that your remarks has been documented and certainly looked into. Best Regards, Faridhi Hanafi Front Office Manager

Hj Wati W. L.

9.7

/10

Reviewed 2 week(s) ago

The hotel is clean, comfortable and strategic

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Accommodation's Reply

30 Jul 2025

Dear Mrs. Hj Wati W, We really appreciate the time you have taken to share your experience at De Paviljoen Bandung. It is exciting to learn that you had a memorable experience with your family. Thank you for helping other travelers find a perfect accommodation for their upcoming stays in Bandung. Best Regards, Faridhi Hanafi Front Office Manager

Anasthasia I.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Keep up the good work, Hotel Team.

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Accommodation's Reply

30 Jul 2025

Dear Mrs. Anasthasia, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service, as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. Best Regards, Faridhi Hanafi Front Office Manager

y***i

Leisure

9.4

/10

Reviewed 2 week(s) ago

It's fun, the location is strategic, close to everywhere, next time I want to stay here again aahh 😊

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Accommodation's Reply

30 Jul 2025

Dear Mrs. Yuli, Greetings from De Paviljoen Bandung, We would like to thank you for choosing our hotel as your holiday destination. Guest satisfaction is at the heart of our hotel experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feed back with us. Best Regards, Faridhi Hanafi Front Office Manager

Albertus P. N.

Business

10.0

/10

Reviewed 2 week(s) ago

Great hotel in the middle of the city, and it's great for family or work

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Accommodation's Reply

30 Jul 2025

Dear Mr. Albertus PN, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Best Regards, Faridhi Hanafi Front Office Manager

D***S

Leisure

9.4

/10

Reviewed 3 week(s) ago

Family-friendly, the kids had a great time during their stay. The only downside is the blanket (bed cover), which was itchy and uncomfortable. The food at the Keuken restaurant is delicious and has a wide variety. The pool is clean and the morning mountain view is very nice. Hospitality needs to be improved, with more humility and smiles.

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Accommodation's Reply

26 Jul 2025

Dear Valued Guest, Warmest Greeting from De Paviljoen Bandung. On this opportunity we would like also to apologize for any inconvenience that you experience during your stay. We strive to continuously improve the quality of our services to give better experience for our guest. Concerning to your remark, please ensure that your remarks has been documented and certainly looked into. Once again thank you for your feedback. Best Regards, Faridhi Hanafi Front Office Manager

D***A

Leisure

8.5

/10

Reviewed 4 week(s) ago

I rented a deluxe room. I was on the 6th floor, facing the hotel next door, so the curtains were always drawn. The walls weren't particularly soundproof, as noise from neighbors could still be heard. The bathroom had a separate toilet and shower, so there were two small rooms for them. There wasn't a bathroom, just a shower and toilet.

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Accommodation's Reply

15 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung. On this opportunity we would like also to apologize for any inconvenience that you experience during your stay. We strive to continuously improve the quality of our services to give better experience for our guest. Concerning to your remark, please ensure that your remarks has been documented and certainly looked into. Once again thank you for your feedback. In the meantime I am wishing you all the best for your future travel. Best Regards, Faridhi Hanafi Front Office Manager

E***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Nice executive room... I wanted to book for next month but it turned out to be full.

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Accommodation's Reply

15 Jul 2025

S***n

Leisure

9.1

/10

Reviewed 5 week(s) ago

My family and I enjoyed staying here because there are many restaurants nearby, and it's close to cafes and a short walk to culinary spots. The room was okay, clean, and quite spacious. However, the bathroom was a bit uncomfortable. It was too cramped and a bit unclean. Perhaps the hotel could pay more attention to its bathroom condition.

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Accommodation's Reply

11 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung. Thank you for your kind words and for recommending De Paviljoen Bandung to your family and friends. We are so glad that you enjoyed your stay with us. We are also glad to hear that you enjoyed everything about our hotel, from the food to the rooms. We strive to provide our guests with a memorable and enjoyable experience, and we are happy to hear that we succeeded in this case. Best Regards, Faridhi Hanafi Front Office Manager

I***r

10.0

/10

Reviewed 5 week(s) ago

Clean rooms, city and mountain views, strategic location

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1 people find it helpful

Accommodation's Reply

11 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung. We are pleased to know that you had a great stay with us. We can assure you that our team will be very happy to know that you enjoyed your stay. Best Regards, Faridhi Hanafi Front Office Manager

Bobby A.

9.4

/10

Reviewed 5 week(s) ago

Strategic location and very comfortable hotel.

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Accommodation's Reply

06 Jul 2025

Dear Mr. Bobby, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best Regards, Faridhi Hanafi Front Office Manager

P***u

Leisure

8.6

/10

Reviewed 6 week(s) ago

The lift that can be operated only 1, and the hotel seems to be on 80% occupancy Therefore we have to wait for a very LONG time to enter the lift The room overall is OK, maybe the bathroom need to be repainting so it looks cleaner.

1 people find it helpful

Accommodation's Reply

06 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at the De Paviljoen Bandung. We are very glad reading your positive review. Your remarks have been well noted and addressed to our concerned department for further corrective measure. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for bringing this point to our attention. Best Regards, Faridhi Hanafi Front Office Manager

a***a

Leisure

8.8

/10

Reviewed 6 week(s) ago

The location is very strategic, easy to find a place to eat around it. The room is clean and comfortable. The breakfast menu is quite varied. However, there is only 1 hotel that can be used, so it always takes a long time to go up and down the elevator

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Accommodation's Reply

06 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at the De Paviljoen Bandung. Thank you for taking the time to share your feedback and we are very sorry that your experience did not meet your expectations. Your remarks have been well noted and addressed to our concerned department for further corrective measure. Best Regards, Faridhi Hanafi Front Office Manager

d***i

Leisure

8.5

/10

Reviewed 6 week(s) ago

Hotel with strategic location, many culinary places, close to Factory Outlet.

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Accommodation's Reply

03 Jul 2025

Dear Valued Guest, Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best Regards, Faridhi Hanafi Front Office Manager

Nopi Y.

9.7

/10

Reviewed 6 week(s) ago

good condition and comfortable clean and friendly service

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1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mrs. Nopi Y, Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung. We are pleased to know that you had a great stay with us. We can assure you that our team will be very happy to know that you enjoyed your stay. Best Regards, Faridhi Hanafi Front Office Manager

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