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Traveler Reviews De Paviljoen Bandung
Number of reviews per page
20
20
40
40
Customer reviews
A***e
Leisure
10.0
/10
Reviewed 1 day(s) ago
The hotel staff was very cooperative, when the AC was not cold we were upgraded to a room... Thank you
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AA
Arkhan A.
9.4
/10
Reviewed 2 day(s) ago
It was a truly amazing experience staying here, this time I was staying with my family and children, the children were very happy with the pool which had warm water, the food was also very varied.
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M***l
10.0
/10
Reviewed 5 day(s) ago
Comfortable hotel for families, lots of facilities for children, very varied breakfast.
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Accommodation's Reply
10 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Faridhi Hanafi
Front Office Manager
DS
David S.
Leisure
9.1
/10
Reviewed 7 day(s) ago
The hotel's location is great, close to everything. The swimming pool has warm water, making it comfortable.
The rooms are clean and the air conditioning is cool.
However, the hallways are a bit basic, not as nice as the lobby. Overall, it's okay.
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S***i
Staycation
10.0
/10
Reviewed 1 week(s) ago
Clean hotel, delicious food, comfortable rooms, strategic location. If I get the chance, I'll stay at this hotel again.
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
We are pleased to know that you had a great stay with us.
We can assure you that our team will be very happy to know that you enjoyed your stay.
We do hope this experience will lead you back to us in the near future.
Best Regards,
Faridhi Hanafi
Front Office Manager
E***h
Staycation
10.0
/10
Reviewed 1 week(s) ago
I arrived at 12 o'clock and it turned out I could check in early.. so after 12 o'clock I could rest in the room.... helped by a staff named Didit.. yeayyy... this is the first time I can check in early.. so happy.. there is a little note for the hotel management.. please arrange more for cars that drop off or pick up passengers. don't disturb other people's cars that want to leave.
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Accommodation's Reply
10 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
Best Regards,
Faridhi Hanafi
Front Office Manager
E***o
Staycation
10.0
/10
Reviewed 1 week(s) ago
Very comfortable and highly recommended. This was my first time at this hotel with my family. The rooms are clean and comfortable, and the layout is attractive. The swimming pool and kids' activities are also excellent, especially the heated pool for children. The food is delicious and varied. Always a success.
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
Thank you so much for this great review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Regards,
Faridhi Hanafi
Front Office Manager
R***i
Staycation
8.2
/10
Reviewed 2 week(s) ago
Very friendly and helpful even though they arrived late.
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
Best Regards,
Faridhi Hanafi
Front Office Manager
M***t
Staycation
8.5
/10
Reviewed 2 week(s) ago
Very comfortable, especially since the room is spacious and clean. The view of the street is beautiful. You can enjoy New Year's Eve in your room.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
We are very glad reading your positive review.
We are glad to know that the facility and the service delivered by our team was gave you a great impression and had a good impact in your overall experience.
Once again thank you for your great review, in the meantime We wishing you all the best for your future travel.
Best Regards,
Faridhi Hanafi
Front Office Manager
Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
The hotel concept is unique, the interior is nice, the location is in the city center and the facilities are complete.
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
We are pleased to know that you had a great stay with us.
We can assure you that our team will be very happy to know that you enjoyed your stay.
We do hope this experience will lead you back to us in the near future.
Best Regards,
Faridhi Hanafi
Front Office Manager
Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was fast response. When I checked in, the front desk was very busy and there was a staff member who took the initiative to help me check in and I was asked to sit while waiting for the data input process.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bandung.
Best Regards,
Faridhi Hanafi
Front Office Manager
N***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
In essence, it is highly recommended and the pool is not indoor, so it is cool even during the day to accompany swimming... the breakfast is delicious, there are lots of variations, the room is spacious
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a good as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Best Regards,
Faridhi Hanafi
Front Office Manager
tutut
Leisure
8.8
/10
Reviewed 2 week(s) ago
Highly recommended for those looking for a hotel with a strategic location, a bedroom with a separate bathroom and toilet, plus a rooftop bar/cafe facility with a cool view👍
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
The recognition from our guest is the best reward we could get and we are most grateful for those compliments.
Best Regards,
Faridhi Hanafi
Front Office Manager
VT
Vinchentia T.
7.5
/10
Reviewed 3 week(s) ago
The bed and pillows are really not very comfortable. The bed is hard and the pillows are flat.
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Mrs. Vinchentia,
Thank you for taking your valuable time to share about your recent experience with De Paviljoen Bandung.
On this opportunity we would like also to apologize for any inconvenience that you experience during your stay.
We strive to continuously improve the quality of our services to give better experience for our guest.
Concerning to your remark, please ensure that your remarks has been documented and certainly looked into.
Best Regards,
Faridhi Hanafi
Front Office Manager
Indrawati Y.
8.5
/10
Reviewed 3 week(s) ago
The location is close to delicious restaurants, just a short walk away. Unique room layout, separate toilet and shower. Heated children's pool. Easy elevator access. The staff is top-notch...very friendly.
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Mrs. Indrawati,
We would like to thank you for choosing our hotel as your holiday destination. Guest satisfaction is at the heart of our hotel experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feed backs with us.
Thank you for your kind words and for sharing your wonderful experience with us at De Paviljoen Bandung. We are so glad that you enjoyed your stay with us.
Best Regards,
Faridhi Hanafi
Front Office Manager
D***o
9.3
/10
Reviewed 3 week(s) ago
Very friendly staff and very easy access anywhere.
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Accommodation's Reply
28 Dec 2025
Dear Valued Guest,
Thank you for your valuable time to write a review of our hotel De Paviljoen Bandung and for sharing your constructive feedback. We assure you that your review will encourage our players at De Paviljoen Bandung to delight all of our valuable guests.
Best Regards,
Faridhi Hanafi
Front Office Manager
Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
I've stayed here several times. It's one of my favorite hotels when I visit Bandung. Its strategic location, cleanliness, and delicious food are its strengths.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest,
Thank you for taking your valuable time to share about your recent experience at De Paviljoen Bandung.
We are pleased to know that you had a great stay with us.
We can assure you that our team will be very happy to know that you enjoyed your stay.
We do hope this experience will lead you back to us in the near future.
Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bandung.
Best Regards,
Faridhi Hanafi
Front Office Manager
S***i
9.7
/10
Reviewed 3 week(s) ago
Lots of cafes and restaurants, just walking distance, friendly staff, clean hotel
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2 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
Best Regards,
Faridhi Hanafi
Front Office Manager
A***m
Leisure
10.0
/10
Reviewed 4 week(s) ago
Family friendly hotel, near famous restaurants and shops. Heated pool and semi-outdoor. Foods are good and lots of choices.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest,
Warmest Greeting from De Paviljoen Bandung.
It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations.
We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience.
Best Regards,
Faridhi Hanafi
Front Office Manager
PM
Pinsensius M.
9.1
/10
Reviewed 4 week(s) ago
Okay, I've stayed here many times.
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Accommodation's Reply
18 Dec 2025
Dear Mr. Pinsensius,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Best Regards,
Faridhi Hanafi
Front Office Manager