Overall Ratings & Reviews Luminor Hotel Jambi Kebun Jeruk By WH
Explore Luminor Hotel Jambi Kebun Jeruk By WH
Traveloka (3,982)
8.5
Very Good
From 3,982 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.5
Service and Facilites
8.5
People often mention about Luminor Hotel Jambi Kebun Jeruk By WH
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Bedroom (34)
Staff Friendliness (33)
Variety (31)
Distance to City Center (30)
Taste (28)
Ambiance (27)
Bathroom (26)
Hotel Area (25)
Accessibility (24)
Room Space (21)
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Traveler Reviews Luminor Hotel Jambi Kebun Jeruk By WH
Number of reviews per page
20
40
Customer reviews
Y***y
10.0
/10
Reviewed 6 day(s) ago
very good service and very friendly staff
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Accommodation's Reply
10 Jun 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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JW
Jefri W.
8.5
/10
Reviewed 6 day(s) ago
The hotel is good and very near if you want to go everywhere.
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Accommodation's Reply
10 Jun 2025
Dear Jefri, Mr.
Warmest greetings from Luminor Hotel Jambi,
Thank you for your review, We are looking forward to welcoming you back to our Hotel,
hopefully with an even better service.
Best Regards,
Dedi Warja
General Manager
YP
Yos P.
Business
8.4
/10
Reviewed 3 week(s) ago
The food has a lot of variety and tastes good.
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Accommodation's Reply
31 May 2025
Dear Yos P, Mr. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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B***g
Business
10.0
/10
Reviewed 5 week(s) ago
Always stay at Luminor when going to Jambi. Breakfast is really good, access everywhere is easy.
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Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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A
Awie
8.5
/10
Reviewed 5 week(s) ago
strategic location and friendly staff
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Accommodation's Reply
17 May 2025
Dear Awie, Mr. Warm greetings from Luminor Hotel Jambi, thank you for the good review about our Hotel, We hope to meet and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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F***s
Business
8.5
/10
Reviewed 5 week(s) ago
Because it is located in the city and very close to the food center.
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for the review you have given, Luminor Hotel Jambi does have a very strategic location, namely in the center of Jambi City, precisely in the Kebun Jeruk area which is close to the Government Center and entertainment areas and souvenirs typical of Jambi Province. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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l***m
9.6
/10
Reviewed 5 week(s) ago
Everything is fine, only the hotel is not soundproof. You can hear people talking next door.
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Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your review, We apologize for the issues raised in this review, We have met with the relevant Department to resolve the issues so that similar things do not happen again. We hope to restore your trust and have the opportunity to welcome you back to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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F***a
Staycation
9.7
/10
Reviewed 7 week(s) ago
Close to the city center. Got a room at the end again. Can rest while enjoying the sunset from the room
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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WN
Willy N.
10.0
/10
Reviewed 7 week(s) ago
highly recommended to stay here
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Accommodation's Reply
17 May 2025
Dear Willy N. Mr., Warm greetings from Luminor Hotel Jambi, thank you for the good review about our Hotel, We hope to meet and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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DS
Daulat S.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Highly recommended for friends who want to stay in Jambi, the price is also competitive. Thank you Luminor Jambi.
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Accommodation's Reply
17 May 2025
Dear Daulat, S. Mr. Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, we are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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B***i
Business
9.1
/10
Reviewed 8 week(s) ago
The hotel is strategically located in the city center, located in the culinary area. Clean & comfortable rooms.
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Accommodation's Reply
17 May 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your good review of our Hotel, We hope to see you and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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A***s
Business
9.7
/10
Reviewed 8 week(s) ago
Quite good in its class with the most affordable price.
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Accommodation's Reply
17 May 2025
Dear Guest. Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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M***a
8.5
/10
Reviewed 9 week(s) ago
It was a pleasure staying here. Clean and close to the culinary center. A transit place in Jambi that is not inferior to other starred hotels.
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Accommodation's Reply
17 Apr 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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CD
Citra D. P.
10.0
/10
Reviewed 9 week(s) ago
Almost always stay here when I go to Jambi. The price is ok, the location is strategic and comfortable!
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A***a
8.5
/10
Reviewed 9 week(s) ago
For a 3 star hotel, it's pretty good.
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Accommodation's Reply
17 Apr 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, thank you for your good review of our Hotel, We hope to see you and serve you again in the near future at Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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DA
Della A.
Leisure
10.0
/10
Reviewed 9 week(s) ago
This hotel is great, it's clean, close to culinary tourism and most importantly, the staff are very friendly, thank you Luminor Hotel for making our family happy while in Jambi ❤️ and staying here
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Accommodation's Reply
17 Apr 2025
Dear Della A, Ms., Warm greetings from Luminor Hotel Jambi, thank you for your good review of our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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A
ALWI
Leisure
10.0
/10
Reviewed 10 week(s) ago
Very friendly receptionist when checking in/checking out, security is also very friendly, the restaurant where breakfast is good and the staff is friendly, there are many choices of food. the other staff are also very friendly when passing by on the way to the room, basically top, steady and impressive. next time here again. for those of you who want to go to Jambi city, either for business or holiday, it's nice to stay here...
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Alwi, Mr., Warm greetings from Luminor Hotel Jambi, thank you for taking the time to give a good review about our hotel, We are very happy that you appreciate the facilities and services that we have provided. We look forward to your return visit to Luminor Hotel Jambi. Best regards. Dedi Warja. General Manager.
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a***a
5.0
/10
Reviewed 10 week(s) ago
I booked via traveloka and asked for a non smoking room yet they gave me a smoking one. Such a bad service, not sure whether the travelola apps did not work or the hotel just didnot care. Oh the front office who helped was Ms. Melda, and no, she did not give any solution 🤔
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Accommodation's Reply
10 Apr 2025
Dear Guest,
Warmest Greetings from Luminor Hotel Jambi,
Thank you for giving comment and review for Our Hotel, We would like to say sorry about what happen to you during stay with Us. It will be sure, it's not be repeated again to you.
We are looking forward to welcoming you back to our Hotel, hopefully with an even better service.
Best Regards,
Dedi Warja
General Manager
a***a
5.3
/10
Reviewed 10 week(s) ago
I booked via traveloka and asked for a non smoking room yet they gave me a smoking one. Such a bad service, not sure whether the travelola apps did not work or the hotel just didnot care.
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Accommodation's Reply
10 Apr 2025
Dear Guest,
Warmest Greetings from Luminor Hotel Jambi,
Thank you for giving comment and review for Our Hotel, We would like to say sorry about what happen to you during stay with Us. It will be sure, it's not be repeated again to you.
We are looking forward to welcoming you back to our Hotel, hopefully with an even better service.
Best Regards,
Dedi Warja
General Manager
A***i
Transit
6.7
/10
Reviewed 10 week(s) ago
The bed sheets and pillows smell like they were used by smokers (the laundry is not clean enough)
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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm greetings from Luminor Hotel Jambi, We would like to thank you for taking the time to review our Hotel. We apologize for the issues raised in your review, and We have met with the relevant Department to address the issues and prevent similar things from happening again. We hope to restore your trust and have the opportunity to welcome you back to Luminor Hotel Jambi. Best Regards. Dedi Warja. General Manager.
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Number of reviews per page
20
40
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