8.3
Very Good
From 1,113 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Hotel Setrasari Bandung
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Staff Friendliness (38)
Bedroom (38)
Distance to City Center (35)
Room Space (35)
Bathroom (35)
Ambiance (34)
Surroundings (32)
Wifi (32)
Accessibility (31)
Hotel Area (31)
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Traveler Reviews Hotel Setrasari Bandung

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff is very friendly, the rooms are clean and comfortable, especially the reception. The most useless thing is the security. Vehicles entering and leaving are just left and right, just sitting there looking like the CCTV is on. Other than that, the hotel staff and the hotel are fine. (Security)
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Indra S. A. W.
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Business
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9.4
/10
Reviewed 1 week(s) ago
2 orders 3 rooms, friendly, clean, comfortable, and close to the food center.
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Accommodation's Reply
08 Oct 2025
Dear Mr. Indra S. A. W., Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for your feedback on our service. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Warm regards, Management
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Indra S. A. W.
icon-Business
Business
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9.4
/10
Reviewed 1 week(s) ago
Nice, comfortable, clean, and close to food stalls, just a short walk away.. Fun
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Accommodation's Reply
08 Oct 2025
Dear Mr. Indra S. A. W., Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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M***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly, the rooms are quite clean, the location is very strategic, and there are lots of places to eat around the hotel so it is really worth it to stay here again.
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Accommodation's Reply
03 Oct 2025
Dear Mr./Mrs. M*s, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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E***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Check-in was easy. The hotel staff was very friendly. I was assisted by Mr. Ari, who was always ready to help with all my room needs. Every day we were offered to change the sheets or towels, but we chose not to because we felt it was still clean. Trash was picked up every time; if there was a lot, it could be put outside and immediately collected. The room was clean, comfortable, and had a window facing the street, so the kids really enjoyed looking outside. Mineral water was available in the room. It was very sufficient. The hot water was great. The Wi-Fi was fast, both in the room and in the lobby. The prayer room was clean, and there was a bathroom. There was also a public toilet. There was a welcome drink on Saturdays. I will stay here again if I go to Bandung. Worth it.
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. E*i, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the service we provide, especially for your assessment of our staff, Mr. Ari, who has assisted you during your stay at Hotel Setrasari Bandung. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes for continued success, Management
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Verified Traveler
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Business
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8.5
/10
Reviewed 2 week(s) ago
The staff is friendly, the rooms are small but clean, the price is also affordable, it's close to Setrasari Mall and there are lots of food stalls in front of the hotel, so it's easy to find food at night. Supermarkets and minimarkets are also nearby, making it a great location. It's perfect for staying alone or with a couple.
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Accommodation's Reply
01 Oct 2025
Dear Guest, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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A***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Friendly staff, strategic location, lots of places to eat around the hotel.
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Accommodation's Reply
22 Sep 2025
Dear Mr./Ms. A*g, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The most comfortable hotel I've ever been to... I'd love to stay here again if I go to Bandung.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. H*y, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
everyone is friendly... nice and clean room
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Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. Y*i, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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M***a
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, close to the Pasteur toll road, easy to find food, worth it, next time I go to Bandung I will come here again
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. M*a, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
the staff was very friendly at check-in
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Accommodation's Reply
21 Aug 2025
Dear Mr./Mrs. D*i, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you - thank you. Best wishes, Management
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s***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
Strategic location near food store in Setrasari Mall.
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Accommodation's Reply
19 Aug 2025
Dear Mr./Ms. S*a, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Thank you. Best wishes, Management
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T***a
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
Bestttpoko must go here immediately
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Mr./Ms. T*a, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Thank you. Best wishes, Management
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel is clean, the service is okay
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. A*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management.
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Muhammad S. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The process is easy and the rooms are quite clean and comfortable at a fairly cheap price.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Muhammad S. T., Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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SUHARYONO
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel is nice, clean, and reasonably priced. The bathroom is clean and has hot water. Finding food is easy, whether you're in the morning, afternoon, or evening, is available nearby. Overall, I recommend staying here with your family. It's worth it.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Suharyono, Warm greetings from Hotel Setrasari Bandung. Thank you for choosing Hotel Setrasari as your place to stay in Bandung, and especially for taking the time to write a review about our services. We hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you. Best wishes, Management.
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E***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
For this price, the hotel is very worth it, from the good service, friendly, the check-in and check-out process is also fast, the room is comfortable, but the bedsheets are a bit less clean, there are stains. Apart from that, it is satisfying, there are many food vendors near the hotel, so you don't have to worry if you are hungry.
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Accommodation's Reply
09 Jul 2025
Dear E*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about our services. We apologize for any inconvenience during your stay, we will follow up with the relevant parties and we hope to welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
First time staying here during office work while 5 months pregnant, came again when the child was 14 years old, did not have high expectations for the facilities at this hotel, but really admire the hotel even though it has been around for a long time but is well maintained, what is certain is that this hotel is clean, the rooms and towels, bathrooms are clean, easy access, friendly employees, fast wifi, finding food/breakfast is also easy, this is the most important thing. For just a transit hotel, Hotel Setrasari is recommended, the price is also very affordable. The downside is that the lobby area in the morning the door is opened and guests are allowed to smoke, for those who do not like cigarette smoke this is certainly very disturbing, the room layout is rather narrow and it is difficult to pray if the direction of prayer is tilted. Hopefully it will be a positive input for Hotel Setrasari.
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Accommodation's Reply
08 Jul 2025
Dear Mrs. N*r, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We will convey your input and suggestions to the relevant parties for follow-up. Thank you for your assessment and we hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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R***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean, comfortable, friendly staff
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Kak R*Y, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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W***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Yeah, it's pretty good, according to the price, the hotel is clean, only the parking is outside, overall it's good.
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Accommodation's Reply
30 Jun 2025
Dear Kak W*o, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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Number of reviews per page
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40