8.3
Very Good
From 1,074 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.4
People often mention about Hotel Setrasari Bandung
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Bedroom (30)
Staff Friendliness (27)
Distance to City Center (25)
Room Space (25)
Ambiance (24)
Wifi (23)
Bathroom (23)
Hotel Area (23)
Accessibility (22)
Surroundings (21)
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Traveler Reviews Hotel Setrasari Bandung
Number of reviews per page
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40
Customer reviews
a***e
8.8
/10
Reviewed 2 hour(s) ago
The staff is friendly and cleanliness is maintained.
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r***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
good, recommended for staying with family
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Accommodation's Reply
05 Jun 2025
Dear Mr./Mrs. R*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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C***i
Leisure
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the check-in process is also fast. There are many food sellers in the hotel area, the rooms and bathrooms are clean
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Accommodation's Reply
22 May 2025
Dear Mr./Mrs. C*i, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. Hopefully you have a pleasant experience during your stay with us. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes always, Management
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B***y
10.0
/10
Reviewed 4 week(s) ago
Very good, suitable for family vacation
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Accommodation's Reply
19 May 2025
Dear Mr./Mrs. B*y, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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W***k
Staycation
10.0
/10
Reviewed 5 week(s) ago
Guys, the hotel's gmaps seems to be having an error, so if you want to find it, it's 3s Setrasari Hotel, yesss.
The receptionists are friendly, the rooms are nice, clean, and the AC is really cold.
Recommended
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Accommodation's Reply
14 May 2025
Dear Mr./Mrs. W*ke, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. Thank you for your explanation about Hotel Setrasari gmaps, hopefully it can help others. And we hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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MS
Muthia S. R.
8.5
/10
Reviewed 5 week(s) ago
Old hotel but still ok. Yesterday I tried here during a long weekend because the hotel rooms in Bandung were full, finally I got it here for 400 but it wasn't worth it hehe.
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Accommodation's Reply
13 May 2025
Dear Mr./Mrs. Muthia, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We apologize for the inconvenience. The price offered is in accordance with the price during the long holiday. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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B***i
Transit
8.5
/10
Reviewed 6 week(s) ago
The place is nice, comfortable and worth the price.
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr./Mrs. B*i, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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T***k
Staycation
8.2
/10
Reviewed 6 week(s) ago
friendly staff and close to culinary
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr./Mrs. T*ke, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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R***y
Business
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, very easy to check in. The staff is also very helpful if we need anything. Strategic location, many places to eat. Soundproof rooms.
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Accommodation's Reply
28 Apr 2025
Dear Mr./Mrs. R*y, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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M***d
9.4
/10
Reviewed 7 week(s) ago
Check-in time is very flexible, parking is okay, close to the city center, for that price it's worth it.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. M*d, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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an
andini n.
8.5
/10
Reviewed 8 week(s) ago
next time I will stay here again
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2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mrs. Andini, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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Hesti O.
Leisure
8.5
/10
Reviewed 8 week(s) ago
Alhamdulillah strategic hotel, very good service
Even better, around the hotel there are many cheap food places, cheaper than food prices in Tangerang, I stayed here for 3 days 2 nights, only on the second day, if I didn't ask for the room to be cleaned, no one came to clean the room.
Next time I go to Bandung, I want to stay here again
Thank you Hotel Setrasari Bandung.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. Hesti O, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. Regarding the cleaning of stayover rooms, it is indeed the hotel's policy that guests must first ask to clean them. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes always, Management
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S***a
Leisure
8.2
/10
Reviewed 9 week(s) ago
Check in and out was easy, the room was clean, spacious, affordable, really fun, there was a water jug & hotel slippers (if there aren't any in the room, you can ask for them), the only downside was that the bathroom door couldn't be closed very well so I was a bit worried about my child going into the bathroom by themselves, I would come here again if I needed something in the Pasteur area.
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Accommodation's Reply
12 Apr 2025
Dear Mr./Mrs. S*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. Regarding your complaint, we will convey it to the relevant department. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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A***a
Transit
9.4
/10
Reviewed 10 week(s) ago
I didn't expect the room to be clean and fragrant, and the AC was also very cold.
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Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. A*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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Y***a
Leisure
8.2
/10
Reviewed 10 week(s) ago
Cheap, close access to everywhere. Just across the street there are many food places and supermarket houses.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. Y*a, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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T***k
Leisure
8.2
/10
Reviewed 10 week(s) ago
When I had a sudden holiday emergency and wanted to go to Bandung, all the hotels were fully booked. Alhamdulillah, Setrasari Hotel was the savior. The price was still affordable during the holiday season. Everything was OK. If they could have breakfast, it would be even better.
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1 people find it helpful
Accommodation's Reply
12 Apr 2025
Dear Mr./Mrs. T*ke, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. Regarding the breakfast service, we will reconsider. And we hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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D***i
8.2
/10
Reviewed 10 week(s) ago
Clean, friendly staff, close to hangouts and malls.
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3 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. D*i, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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RI
Reza I.
Leisure
9.4
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and the location is very strategic, very comfortable.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. Reza I, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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A***e
6.0
/10
Reviewed 10 week(s) ago
The room was quite clean, only the AC was completely dead, we moved rooms because it was full, we were forced to use a portable AC which was noisy and hot air came out so it wasn't cold at all
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Mr./Mrs. A*e, Warm greetings from Hotel Setrasari Bandung, Thank you for choosing Hotel Setrasari as your place to stay in Bandung, especially for taking the time to write a review about the services we provide. We are very sorry to hear about this incident, and we apologize for the inconvenience you felt during your stay at Hotel Setrasari. Hopefully this incident will not happen again in the future. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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Frankie J. S.
9.1
/10
Reviewed 12 week(s) ago
Hotel very close to UK Maranatha Campus. Big roadside, clean and most importantly cheap. Very easy
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Accommodation's Reply
19 Mar 2025
Dear Mr. Frankie J. S., Warm greetings from Hotel Setrasari Bandung, Thank you for choosing and trusting Hotel Setrasari as a place for you to stay in Bandung, especially for taking the time to write a review about the services we provide. We hope we can welcome you back to Hotel Setrasari Bandung in the near future. Thank you ~ Hatur Nuhun. Best wishes for continued success, Management
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Number of reviews per page
20
40
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