Overall Ratings & Reviews Sanur Elok Residence

For TV not turning on, please repair it

the hotel aroma is not fresh, the bathroom in the room also smells a bit, the shower water is not strong, the refrigerator is dusty, there are no hotel slippers, the lighting in the room is minimal.. the AC is not cold enough, it needs to be serviced. Please improve it immediately.. so that the guests are comfortable.

The room is clean and spacious, there is a balcony to relax. Close to public transportation and culinary access.

The place is comfortable and close to culinary

Dirty bedroom and bathroom, receptionist is not ready, not worthy

Clean room, good ambience and helpful staff. Thankyou

The staff is very friendly and nice, the rooms and environment are clean.

Comfortable, clean, close to everywhere, friendly prices.

The staff are friendly, but the wifi is slow :') the location is a 15 minute walk to the Rasuna said bus stop, so far it's okay.

Good place to rest.

Clean and comfortable. There's just no place to eat.

Sanur Elok Residence which is not as beautiful as its name. Some videos that I want to tell can not be uploaded, the first and last story to stay here. First, it says 24-hour check-in, I checked in at 10 pm and there was no front desk, the person who received me was a woman wearing a t-shirt and shorts and looked like she had just woken up. Second, when I opened the door to the room, there was an unpleasant smell, there were no hotel slippers and the cupboard was very dusty. Third, the floor near the bottom right of the mattress was lifted. Fourth and the most terrible in my opinion, the electricity went out okay at 12 o'clock according to the SOP, but how come the water was also turned off? I wanted to take a shower at 5.30 am there was no water, I walked to Indofebruary near the hotel to buy water as a cleaning tool for my toilet. Please improve the management of the Sanur Elok Hotel for its service system and be quick to respond to guest responses, water, you know, this is how come I planned to stay close to my workplace but didn't take a shower. Thank you, always be successful.

It was a very pleasant stay and the staff is very friendly, too.

If you are looking for a short or long-term stay, I recommend choosing Sanur Elok Residence. The room and facilities are clean. The place is located in Kuningan-Sudirman area (middle of Jakarta), so everything is nearby by public/online transportation.

Lokasi tenang nyaman asri dan lokasi dekat kota.

Sangat nyaman, tenang dan mudah mencari makanan dan pergi ke mall terdekat cukup jalan kaki 7 menit saja.

Feels like a hidden gem for a fact this is the best budget hotel among those expensive ones, so close to the city centre. Rooms are clean with modern interior design, and in a quiet environment. It is nice to stay either for your business or short holiday experience with the close proximity to the offices and malls.

The air conditioner is not cold enough, for the location close to everywhere.

Superior Room 119.+ Comfortable room.+ AC, shower, TV, TV channel, wifi, sink water, toilet water, lights function well.+ Water heater + mineral water is provided.+ Lots of tables for storage, cupboards the clothes are quite large.+ There is a balcony.+ Simple modern room furniture.+ Didn't find any animals in the room & balcony area (ants, lizards, cockroaches, spiders & insects). - The bathroom needs to be cleaned again, especially in the corner behind the door. - The sink drain needs to be checked because it smells a bit. Daily and monthly stays.* For monthly stays, water heaters, mineral water, tea & coffee are not provided. The parking area is quite large.*Friendly & informative staff.*Requires a cash deposit of 200,000 for daily stay.

Entering the room, you immediately exhale an aroma that is a little unpleasant to your nose. Next, before the guests arrive, maybe you can spray it with fragrance. Thanks.