- Except for rooms, other areas such as restaurants, lobby halls ... have no 24/24 air conditioning, including hot sunny days.
- Poor hygiene: dirty water swimming pool, no bathing regime and foot washing before entering the pool, this hotel sells tickets freely to outside residents sharing the pool. Glass doors in the dining room, napkins are very dirty due to not cleaning and washing regularly.
- Failure to ensure safety: the lenses in the room and the corridor widen close to the floor but do not have insurance barriers, violating the State's life safety standards.
- Low quality food: Although it is located in a rich area of food, food is not guaranteed fresh, there is a phenomenon of reusing food: too much fried chicken is too chewy, vermicelli with sour, water watermelon, passion fruit juice, cocoa, sugar-flavored tea ... lose the active choice of customers of all ages.
- In short, the management level of this hotel is still low due to not updating the tourist market and hotel business trend at the minimum, lack of transparency and not being inspected regularly by competent authorities.