Overall Ratings & Reviews Phuc Long Hotel

After booking, I was sent to another place to stay

The handling attitude of the staff is not professional, not enthusiastic, I have booked a room on agoda and paid but when I came to check in, I did not receive the information and did not solve it for me. And the staff voluntarily put their own things out in the hallway. Meanwhile, my belongings have important and personal things, but I move them on my own without notifying me. But when I reported it to the front desk, I received an unpleasant reception. Never come back

It feels good to go alone, there are many people I think it is not suitable even though the price is cheap

The quality of the hotel is quite good compared to the standards of hotels, but the facilities are a bit old, but the rooms are quite clean. The room we stayed in was small for 4 people. The toilet is clean enough, but a bit old. But for my group it's fine enough to use. The host was very friendly and enthusiastic, which made me appreciate it. The price is cheap compared to the demand, so I am quite satisfied. If you need to find a simple getaway after a day out, this is a pretty good choice.

The hotel is very clean and airy. Near entertainment areas, very convenient to travel. The host and guests are friendly and cheerful, 10 points.

Khách sạn quá tệ, mới nhận phòng mà có kiến và gián trên giường. Sau đó được đổi phòng nhưng phòng ga giường quá dơ, điều hoà không mát, phòng muỗi nhiều. Quá tệ. không bao giờ quay lại

Unprofessional reception in the service. In order for us to wipe the self paperwork.