the toilet is very dirty (the walls are moldy, the shower sprays all clean clothes with water, the sink is very dirty, the mirror is stained and not cleaned, the drain is clogged with the old guests' hair not taking it out, causing the water to drain very well. slow, the spray nozzle shelf slipped and the screws wanted to fall off but couldn't be tightened,...) the room didn't have a makeup mirror, the curtain creaked when turning over, the blankets and pillows were still stained yellow and not clean,... he was wearing a shirt The security guard who was checking in took the customer's ID card and lost it, then stood and argued with the customer when he asked the customer to give him the ID card (even though he had already given it to him). An apology to the customer for wasting the customer's time just standing there blaming someone else for it!!! Overall it was too bad and there won't be a next time