Having booked and paid in advance, when I arrived at the hotel, I reported that the room was not available, took the guest to the next Anh Linh 2 hotel with a worse room, and told the guest over there that we had to make up for her, and then also pretending to take the phone to call from place to place, even saying that I called the 5-star sun spa but they also reported all rooms (on the app I see still), dishonest, everyone should be careful when booking this hotel