8.6
Very Good
From 501 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.2

Service and Facilites

8.7

People often mention about Muong Thanh Luxury Phu Quoc Hotel
All
Family Friendly (14)
Staff Friendliness (14)
Distance to City Center (12)
Room Space (12)
Bathroom (11)
Hotel Area (11)
Surroundings (10)
Bedroom (10)
Wifi (9)
Check-in/out Time (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Muong Thanh Luxury Phu Quoc Hotel

Number of reviews per page
20
40
Customer reviews
thuong v.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My family stayed here for 5 days, the hotel is clean, the staff is gentle and friendly, the hotel has a swimming pool, my kids really like it, the breakfast buffet has a few dishes and is not diverse. The hotel room is clean and beautiful, I really like it.
Translated by Google Icon
See original
1 people find it helpful
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Breakfast doesn't have many options, hotel is a bit far from the center but close to the airport Service is ok
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Dear Valued Guest, Thank you for choosing Muong Thanh Phu Quoc and sharing your experience. We are pleased to know that you are satisfied with our service and convenient location near the airport. At the same time, your comments on the variety of breakfast and the distance to the center have been noted for further improvement. We look forward to welcoming you again in the future. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
B***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
I went with the company so I booked a stay here for my family. Flexible pick-up and drop-off times, extra charge for half a day, friendly staff, spacious room but quite old furniture
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Aug 2025
Dear Valued Guest, Thank you for choosing Muong Thanh Luxury Phu Quoc and taking the time to share your review. We are delighted to know that you are satisfied with the hotel's flexibility, staff and room space. At the same time, we have noted your comments on the interior and will consider improving in the future to enhance the customer experience. We look forward to welcoming you back. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
Profile Picture
Tran K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Quiet, wonderful, very suitable for vacation
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Aug 2025
Dear Valued Guest, We would like to sincerely thank you for choosing Muong Thanh Luxury Phu Quoc and sharing your positive feelings. We are very happy to know that you are satisfied with the quiet and suitable space for your vacation. We hope to continue to accompany you on your upcoming trips. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Friendly and enthusiastic staff, nice view room, quiet. Delicious breakfast, clean
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Aug 2025
Dear Valued Guest, Thank you for choosing Muong Thanh Luxury Phu Quoc and for your positive comments. We are delighted to know that you are satisfied with the enthusiasm of our staff, the quiet rooms with beautiful views, as well as the delicious and clean breakfast. Feedbacks like yours are a great source of encouragement for us to continuously improve the quality of our services. We look forward to welcoming you back on your next trip. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
Thao L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I experienced MT in Nha Trang and Phu Quoc, and was really, really satisfied with the staff here. They were enthusiastic and supportive beyond their responsibilities and my expectations. Regarding location, MT is always in the center, the rooms are clean and fully equipped. The breakfast at PQ did not really impress me, but it was basically still very complete and okay. I will still support MT on other trips.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2025
Dear Valued Guest, We would like to thank you for choosing Muong Thanh in both Nha Trang and Phu Quoc, and for your compliments to the staff, location and facilities of the hotel. We are delighted to know that the dedication of our staff has brought you satisfaction beyond your expectations. We will continue to improve our breakfast in Phu Quoc. We look forward to welcoming you back on your next trip. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
Thao L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I am very satisfied with the hotel staff. I went to Nha Trang and PQ and stayed at Muong Thanh because of the enthusiasm and friendliness of the staff. They supported beyond the staff's responsibility and my expectations. I will continue to support MT.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2025
Dear Valued Customers, We are very grateful for your trust and support for Muong Thanh in both Nha Trang and Phu Quoc. It is an honor that our staff has provided you with dedicated support that exceeded your expectations. Your positive feedback is the driving force for us to continuously strive to improve the quality of our services. We look forward to continuing to accompany you on your upcoming journeys. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
vu duy l.
icon-origin-TRAVELOKA
7.4
/10
Reviewed 7 week(s) ago
the room is not very clean. hotel is quite old, facility is not good. the hall is quite smelly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Dear Guest, Thank you for sharing your experience at Muong Thanh Luxury Phu Quoc. We appreciate your comments about the space and service, as this is an opportunity for the hotel to continue to improve. The team will carefully consider to bring comfort and better experience in the future. We look forward to welcoming and serving you more attentively in your next vacation. Best regards, Duong Xuan Thang – General Director
Translated by Google Icon
See original
T***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
friendly, enthusiastic and cheerful staff
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, We would like to thank you for appreciating the friendliness and enthusiasm of our staff. Your satisfaction is the most important goal that the hotel always strives for. We hope to continue to accompany you in the following holidays. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
NGUYEN A. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Beautiful hotel, convenient, friendly staff who listen to suggestions. Booked a room here at a cheap price without thinking it would be so great 🥰🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for your wonderful compliments about our hotel and staff. We are delighted to hear that your experience exceeded your expectations. We look forward to welcoming you back soon. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff are very friendly and enthusiastic !!
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Valued Guest, Thank you for appreciating the friendliness and enthusiasm of our staff. We always strive to bring the best experience to each customer. We look forward to welcoming you back in the near future! Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
P***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, advising customers very carefully about services or entertainment areas. There is a representative of the hotel General Manager to visit customers about accommodation and services. The restaurant food is also very OK. It is a place worth coming back to when coming to Phu Quoc.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for taking the time to share your positive experiences at the hotel. Your recognition of our staff, service quality and food is a great source of motivation for us. We are honored to have accompanied you and hope to continue to welcome you on your next visit to Phu Quoc. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
Lý Bình S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Convenient location, enthusiastic staff and management, many amenities so I had a comfortable stay here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for sharing your positive review. We are pleased to know that the location, services and facilities at the hotel have contributed to your comfortable stay. Your satisfaction is our motivation to continuously improve. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
clean hotel, friendly and enthusiastic staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Valued Guest, Thank you for your positive review of our cleanliness and service. Your satisfaction is our honor and motivation to continue improving our service quality. We look forward to welcoming you back soon. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
L***e
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
Just staying is ok, other activities like eating or entertainment are almost non-existent, suitable for families with cars or renting cars. The surrounding shops are crazy expensive, expensive but not worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you for sharing your experience. We are sorry that the surrounding dining and entertainment activities did not meet your expectations and the prices of nearby restaurants are not reasonable. The hotel will try to provide more information and suggest quality dining and entertainment venues at reasonable prices to bring a better experience. We hope to welcome you again. Best regards, Duong Xuan Thang – General Manager
Translated by Google Icon
See original
P***t
icon-origin-TRAVELOKA
8.0
/10
Reviewed 15 week(s) ago
It was ok until the hotel asked the tenant to pay 500k in advance to prevent any unexpected expenses. If you receive cash, it's easy to return it, but if you receive a credit, it can only be returned after 35-40 days. And I will never return to hotels like this.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Guest We are sorry to hear that your experience was not as expected. The deposit is required to cover any additional costs and will be refunded if you do not use the service during your stay. We understand that the delay in receiving deposits and refunds via bank transfer is inconvenient and we are currently working with our finance department to improve this process to make it faster. We hope you will consider returning in the future when the service is better completed. Best regards, Duong Xuan Thang General Manager.
Translated by Google Icon
See original
Truong Q. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The staff is very friendly, enthusiastic and supportive. There is a free electric car for sightseeing, a clean swimming pool, and well-equipped rooms.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Guest, We would like to sincerely thank you for taking the time to share your positive feelings about your stay at Muong Thanh Phu Quoc. Your satisfaction is a great encouragement for our staff to constantly strive to improve the quality of our services. We are very happy to know that you are satisfied with the electric car, swimming pool and support from our staff. We look forward to welcoming you back soon! Best regards, Duong Xuan Thang - General Manager
Translated by Google Icon
See original
DANG V. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 21 week(s) ago
The service staff has poor attitude, especially the receptionist's attitude.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2025
Dear Mr. We sincerely apologize for the service attitude of our staff, especially at the reception area, which has made you dissatisfied. This does not reflect the service standards that we always strive to maintain. Your feedback has been forwarded to the relevant department for review and retraining to improve the quality of service. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best Regards Duong Xuan Thang - General Manager
Translated by Google Icon
See original
B***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 21 week(s) ago
The room is spacious and the staff is enthusiastic but the bathroom is too slippery. Wearing slippers or not wearing slippers, it's still slippery. The breakfast buffet is diverse and delicious with many dishes. At night, the front desk is not turned on, the lights are all on outside, it looks a bit deserted.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Sir/Madam Thank you for taking the time to share your experience at the hotel. We are very happy to know that you are satisfied with the enthusiasm of the staff as well as the quality of the diverse and delicious breakfast buffet. However, we also sincerely apologize for the inconvenience related to the slippery bathroom floor and the feeling of the evening space not being cozy. We have noted and will improve to bring a safer and more pleasant experience to guests in the future. We look forward to welcoming you back. Best regards Duong Xuan Thang - General Manager
Translated by Google Icon
See original
Vu Kim L. V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
Nice hotel, new equipment. Only the air conditioner is broken and very hot.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 May 2025
Dear valued guest hank you for your review! We're glad to hear that you found the hotel beautiful and appreciated our new furnishings. We're truly sorry about the air conditioning issue and understand how uncomfortable that must have been. Our maintenance team has been notified to ensure this is resolved quickly. We hope to have the opportunity to provide you with a more comfortable experience in the future. Best regards Duong Xuan Thang - General Manager
Number of reviews per page
20
40