impressive, excellent service.

All the staff and employees are friendly and very helpful. The parking area could be enlarged because when it's full, you have to leave it at the security post. But everyone is friendly.

The service is friendly, the food is delicious… The location is close to street food and in the city center.

Okay, the place is great, bro, great for resting.

The hotel staff is friendly, it's just a shame that at night... Lobby smoking area

Room 123, the wifi signal for the TV is intermittent, I watch TV and it buffers

Strategic location close to the city center, spacious rooms, varied breakfast, good service, the downside is the limited car parking.

Friendly hotel staff, good service, strategic location.

All friendly standards from the front office and others

Complete facilities & fragrant rooms, very fast service 😍🥰

The staff is friendly, but unfortunately, there's very little parking, and the rooms aren't soundproof, so you can still hear music from outside. Overall, I really like the location, the price is okay, the food is delicious, and it's centrally located.

While swimming, there were repairs in the swimming pool area, but the officers waited for us to finish our activities before continuing their work.

The hotel staff was friendly and helpful upon check-in.

Front desk staff efficient and friendly, breakfast with many varieties and tasty.

friendly, clean and complete, most importantly in the center of the crowd

Previously I apologize for reviewing like this and nothing negative happened to me after I wrote this: - The receptionist named Ms. C*** was not friendly based on my subjective assessment, after staying at several other hotels that I booked through the application or through direct hotel marketing, usually when visitors check in they will be explained what time from what time and where the breakfast location is, while this was not explained at all by Ms. C*** and then I asked another receptionist. The restaurant staff when I had breakfast were much friendlier than the receptionist named Ms. C***. - When I first entered the room, it turned out that the floor was wet, then I called the receptionist and I explained the possibility of an AC problem because the position of the water on the floor was right under the AC, but with a curt tone and informed me to just wait and received Ms. C*** too. - I called back to ask for a mat and follow up regarding the wet floor and Ms. C***'s answer was "I have informed you earlier, please wait".. I apologize for this, it seems that this is not a good choice of diction and tone of voice for a receptionist to a consumer. - The AC technician came, then the AC was dismantled, then I called the receptionist who received the room on behalf of Ms. C*** again, I asked to move rooms, but according to her statement, there was only a smoking room left... at that point I was already fed up with the explanation from the receptionist on behalf of Ms. C***... Even though the AC technician was also friendly.. - and one more thing, on Traveloka it says 4 stars, why is it written on the certificate displayed at the receptionist and the room door card 3 stars.. so is this actually 3 or 4 stars? Hopefully it can be improved again, especially the receptionist section... thank you

Please add more lighting to the hallway.

The bathroom is clean but the TV has lots of ants and few channels. Easy and close access, friendly staff. Thanks.

For the rest of my life, I've only stayed in hotels in Cilacap, usually at my parents' place, occasionally staying at a hotel just for the two of us with my husband.

Friendly service, clean room & bathroom. Only the car parking facility is inadequate. Thank you.