(sorry I forgot to take a picture, but trust me... The bedroom and bathroom we got were exactly like the ones in the ad)
The reception staff when helping with check in/out were very fast and informative about the cost & breakfast procedure (we booked without breakfast)
The security staff, bell boy, technicians and hospitality were all responsive and friendly"
When we were on a room tour, the shower door was stuck... Called a technician and the problem was solved in less than 10 minutes.
Needed a refill of drinking water, starting from contacting the receptionist until the water was refilled also took less than 15 minutes.
The security was also not stingy in helping us unload and load our suitcases from/to the car...
Thank you very much for providing such an extraordinary service when we stayed at Vertu