Overall Ratings & Reviews Hovi Universal

Basically it is okay, because during the Tet holiday, the staff reduced the number but the hotel still provides all the basic requirements such as breakfast, housekeeping ... The hotel system works well such as elevators, electricity. water, although the hotel is small, the lobby is still bright and reasonable, Basically it is, wish the hotel is stable and sustainable.

Very good service staff. Reasonable room price in a nice location

Great. Nice clean hotel. Cool

Rooms are neat and clean. Staff cheerful and enthusiastic. Breakfast little choice but full quality. In accordance with the price.

I like this hotel a lot. Easy to find, and only a short walk away to Hoan Kiem Lake and Old Quarter. Also near to airport shuttle, you just need 5 minutes ride. The room itself is quite spacious and they clean it everyday. The bathroom is also spacious and very clean. They have menu options for breakfast and made to order. Overall, this is a very nice hotel. And it is very suitable for light sleeper as the surrounding is not noisy. Check in and check out are also fast. Very recommended hotel !

Value for price! Its not right in the middle of the city, but it is walking distance, about 10mins walk to the heart of hanoi. If you book tours, make sure to double check whether they can pick up from here. mine couldn't, but its just a few mins walk. Near the hotel itself there are plenty of places to eat and minimarts. The breakfast was a choice of either bread and omelette or pho, and some fruits, coffee and tea. The rooms were clean enough. My family got the family room. There were 2 sections, 1 bathroom and 2 toilets. Overall, its a nice place to stay at.

Big room for family and easy access to Hoan Kiem Lake by walking. nice and very helpful staffs in giving information. keep up the good work

Very good hotel, will come back next time 👍👍👍

Clean rooms, professional service staff.

Friendly, clean and near from Hoan Kiem lake

Room is clean but plaster ceiling, mouse night running on the ceiling is noisy

Very good service. nice room as display picture on apps. reasonable price. highly recommend hotel to enjoy your Holiday.

very good service. the real room as display picture on the apps. highly recommended to enjoy your holiday.

Although not as wide as in the picture, but it's still OK. Good service.

The hotel is good, however my bathroom has a defective shower, the hotel did not provide timely repair

Good bedroom, locked door a bit hard, everything is fine

Clean rooms, friendly staff. The hotel is more suitable for business trips because it is located in the office building area of Hoan Kiem District and many banks.

Nice room, near the center. Friendly receptionist. However, the soundproofing was a bit poor, from the room still heard the voice in the corridor. The specific description is to go inside the niche to search for ease

The hotel is centrally located, convenient to travel, suitable for short business trips. Cute hotel staff, point 10 for style and service attitude!

Friendly staff, clean hotel.