7.9
Pleasant
From 154 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.4

Meal

7.3

Location

8.2

Service and Facilites

7.4

People often mention about New Star Inn Boutique Hotel
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Distance to City Center (2)
Activity Option (2)
Room Space (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Bedroom (1)
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Traveler Reviews New Star Inn Boutique Hotel

Number of reviews per page
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40
Customer reviews
T***i
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8.8
/10
Reviewed 7 week(s) ago
The staff is enthusiastic, the breakfast is delicious, I'm a bit disappointed that the room is a bit small, otherwise it's ok.
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Ha Thu
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Medical
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10.0
/10
Reviewed 12 week(s) ago
Friendly and enthusiastic staff - clean rooms - delicious breakfast
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Nguyen A. T.
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10.0
/10
Reviewed 14 week(s) ago
in the price range under 1 million for 1 room, that's ok
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4 people find it helpful
ho thi k. n.
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5.0
/10
Reviewed 16 week(s) ago
I booked a room at New Star Inn but when I checked in, they took me to another hotel, worse, cheaper but the hotel did not refund.
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1 people find it helpful
May P.
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5.6
/10
Reviewed 62 week(s) ago
Hotel service is very bad. When I checked in, they said there were no rooms and they had to move to another place. The room was very old. The attitude did not respect customers. Will never come back.
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5 people find it helpful
Nguyen T. M. H.
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9.7
/10
Reviewed 72 week(s) ago
The hotel is in the center, in the old town, surrounded by many delicious foods. The hotel is clean, the owner, the receptionist, and the staff are all very cute and friendly. Next time I have the chance, I will stay here again. Highly recommend.
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3 people find it helpful
H***n
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Medical
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5.4
/10
Reviewed 75 week(s) ago
đặt 1 loại phòng. đến nơi đẩy qua chi nhánh khác. phòng tệ thua nhà nghỉ ở quê nữa
4 people find it helpful
Luong T. T.
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6.0
/10
Reviewed 84 week(s) ago
Lần đầu thuê, nhân viên tiếp tân cũng thân thiện, tuy có trục trặc nhỏ bởi tháng máy nhưng bỏ quá.
3 people find it helpful
Nguyen T. T. N.
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8.5
/10
Reviewed 88 week(s) ago
The motel is clean. Quite complete amenities
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5 people find it helpful
phung t. l.
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8.5
/10
Reviewed 90 week(s) ago
Friendly staff, clean rooms, convenient transportation.
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1 people find it helpful
Thạnh T. H.
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8.6
/10
Reviewed 104 week(s) ago
The old room is not as pictured, the air conditioner is noisy and leaking water
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Ngoc Hung Ta
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4.5
/10
Reviewed 106 week(s) ago
Dơ , cực kì kinh khủng . Phòng mình đặt 770k , vào phòng không đủ tiện ích như ksạn để . Máy lạnh , máy sấy , tủ lạnh , đèn phòng đều bị hư . Nước nóng lúc có lúc không . Dịch vụ kém . Phòng cũ cái gì cũng hư , hôi. không có chổ để xe hơi .
+5
3 people find it helpful
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Huy V.
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8.5
/10
Reviewed 112 week(s) ago
Clean, good price. Will be back!
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3 people find it helpful
Accommodation's Reply
28 Jun 2023
Dear Vo Huy Thank you for choosing the hotel as a place to stay and satisfied with the cleanliness, and the price of the hotel, the hotel always tries to improve all the services of the hotel, hope to serve you better. more in the future. New Star Inn Boutique Hotel
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ellatrandang
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8.5
/10
Reviewed 115 week(s) ago
Mọi thứ đều tốt , nhân viên nhiệt tình
2 people find it helpful
Accommodation's Reply
28 Jun 2023
Dear ellatrandang ellatrandang Thank you for choosing the hotel as a place to stay and satisfied with the hotel's services, the hotel always tries to improve all the services of the hotel, hope to serve you again in the future. . New Star Inn Boutique Hotel
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Nguyen V. H.
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8.8
/10
Reviewed 123 week(s) ago
Vĩ trí tuyệt vời, Giá cả OK, Nhân viên phục OK
6 people find it helpful
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Ngo N. D. H.
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6.3
/10
Reviewed 129 week(s) ago
Mình đã có 1 trải nghiệm rất không tốt tại đây vì lễ book trước 3 ngày thanh toán trước nên là ráng nhẫn nhịn, gọi app thì nói khách sạn này có hoàn tiền, nên các bạn lưu ý trước khi book. Phòng ốc trong hình là mới sơn còn mình tới hơi cũ rồi, nhà mình có em bé nên đồ đạc hơi nhiều, lúc checkin không hề có 1 ai hỗ trợ, sau đó lễ tân kiểu không màng khách cho khoai. khách sạn gì không có bình siêu tốc, xuống mượn để pha sữa cho em bé thì lễ tân kêu không có, có mà hư rồi, xong mình phải làm căng lắm mới kiếm được 1 bình kêu xài thử đi chớ không biết là xài được ko? Còn buổi tối lễ tân gì như cô giúp việc toàn ở trong không ở ngoài, muốn gì kiếm mới ra Quá là tệ!!!
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10 people find it helpful
Nguyen Ngoc Khanh
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5.4
/10
Reviewed 137 week(s) ago
Hotel service and customer service is too bad.
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Do Minh T.
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8.4
/10
Reviewed 137 week(s) ago
The hotel is relatively clean, in this price range it's fine, the room is clean, but the toilet has signs of water leakage room 302)
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8 people find it helpful
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Nguyen T. D.
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5.1
/10
Reviewed 138 week(s) ago
The bed room is too bad.
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2 people find it helpful
ngo t. s.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 140 week(s) ago
The room is just like the photo, the drain has an unpleasant smell, the air conditioner is peeing
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12 people find it helpful
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