Overall Ratings & Reviews Phuong Anh Hotel Da Lat

Room is very dirty. Asked for room cleaning but no one came. Guest stayed for 4 days and reported to reception, hung up room cleaning sign but no one came to clean. Too bad!

Clean room, strong hot water, easy to find location, friendly staff. Will come back

The owner is very friendly, the room is clean.

Location near the center, clean rooms, especially the owner is very friendly,

Mình rất hài lòng với khách sạn Phương Anh, lễ tân nhiệt tình vui vẻ, nâng hạng phòng cho mình, phòng sạch sẽ, thoáng mát, view khá đẹp, giao thông thuận lợi, mọi người nên ghé thử nhé

Nhân viên nhiệt tình, chụp ảnh đẹp, ưng ưng lắm nha khách sạn có thang máy nhưng mình thích đi thang bộ do có 1 tầng Phòng nhỏ xinh, sạch sẽ, quan trọng là nhân viên nhiệt tình dễ thương. Cảm ơn bạn lễ tân trông giúp bé nhà mình nửa tiếng đồng hồ. Sẽ quay lại, nhân viên hữu ích 👍

Khách sạn sạch sẽ, phục vụ tốt

Khách sạn sạch đẹp, gần trung tâm thuận tiện di chuyển Chị chủ và các bạn nhân viên nhiệt tình Sẽ quay lại nếu có dịp

Khách sạn phục vụ rất tốt từ nhân viên tới trang thiết bị, mình sẽ tiếp tục ghé khi tới Đà Lạt

phòng sạch sẽ, thơm tho, nhân viên lễ tân siêu xinh siêu dễ thương

everything is good, good price, nice room, near the center, stayed for the 2nd time, everything is ok, however the hotel should arrange some extra soft, low pillows for people who cannot sleep high pillows

The hotel is new and clean, the receptionist and the owner are enthusiastic.

This place is awesome. Few steps from main road but locates in a new and quiet area. Rooms are quaint but bright and bathrooms faciliated with bathtub - huge score. Comfy bed and the cable service is good.

The room is clean, the receptionist and the hostess are friendly, going on 2 days of losing wifi, delicious coffee and cakes, the price of car rental services is high compared to the common ground of 180k / day. The male and female receptionists should review how to talk to guests. Overall okay will come back

I have an extremely bad experience when I send trust to the hotel service. I book for 2 nights but the first night I book a room here, but the hotel has run out of rooms and moved me to another place (outside the hotel), saying to make sure I am also 2 * like Phuong Anh but really bad (no brush, no shower gel, no drinking water, toilet smell). Then the hotel staff blamed me for having to pay for the service that night. The next night my family slept in Phuong Anh, the house had a baby so the baby drank a little bit of bed sheets. When checking out the next morning, the hotel staff made me pay for the drap like that; My family members made up their data, argued for a while, the hotel side brought the drap to try and the dirty and dirty spot was washed away, so the new hotel left it alone! One more point is to call the customer to talk about the price difference I have to pay at 2:15 pm on Saturday night (ask where politeness ?!)

Rooms are not cleaned and changed every day

Late at night the staff locked the door

The hotel is quiet and clean. I had a relaxing time here

The hotel is not too far from the center, travel is convenient, room is okay compared to the price

New hotel. New items, good, clean. Friendly staff. The hotel area is quiet, clean.