Traveloka (156)
Other sources (95)
8.5
Very Good
From 156 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
7.5
Location
9.1
Service and Facilites
8.4
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Traveler Reviews Hoang Linh Riverside Hotel
Number of reviews per page
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40
Customer reviews
nutchawisit k.
Leisure
5.0
/10
Reviewed 59 week(s) ago
Reserve a room with 2 beds, but when checking in it says the room is full. got one bed And most importantly, the air conditioner is not cool, very hot. There is 1 additional fan. I have been to Danang 4 times and have always stayed in the same place.
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Accommodation's Reply
19 Jun 2024
Dear Nutchawisit
Thank you for sharing your experience with us. We sincerely apologize for the misunderstanding regarding the room arrangement during your stay.
Upon reviewing your booking, we found that the reservation was indeed for a double bed, and we confirmed that such a room was provided. We're sorry for any confusion this may have caused.
Regarding the air conditioning, we regret to hear about your discomfort. After thorough inspection, the air conditioner in your room was found to be functioning properly. We apologize for any inconvenience you experienced and appreciate your patience with the fan we provided.
We genuinely value your loyalty, having chosen to stay with us during your previous visits to Da Nang. As a gesture of goodwill and to ensure a more pleasant stay in the future, we would like to offer you a special rate and complimentary upgrade on your next visit.
Please reach out to us directly when you plan your next trip to Da Nang, and we will personally take care of your booking to make sure everything is perfect.
Thank you for your feedback and understanding. We look forward to welcoming you back and providing a better experience.
Warm regards,
Hoang Linh Riverside Hotel Da Nang
nutchawisit k.
9.7
/10
Reviewed 96 week(s) ago
Got off the plane at 10 a.m. and went to the hotel to leave our luggage, but the staff were very kind and told us there was an available room. You could check in right away. You didn't have to wait. Very impressed. The room was spacious and clean. The window view was beautiful and you could see the Dragon Bridge. The price was affordable.
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CB
Chawinee B.
8.5
/10
Reviewed 153 week(s) ago
Good view from my room. Very nice staff
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Nguyen Khac Thang
6.3
/10
Reviewed 157 week(s) ago
The air conditioner is very hot, the room has mosquitoes and the shower is weak.
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1 people find it helpful
Huy V.
8.5
/10
Reviewed 161 week(s) ago
Clean hotel, reasonable price, in front of Han River
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TT
Tran T. T.
9.7
/10
Reviewed 167 week(s) ago
Cheap hotel, friendly enthusiastic owner and staff, clean accommodation, convenient to travel.
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1 people find it helpful
NH
Nguyen H. T. V.
8.8
/10
Reviewed 178 week(s) ago
The room is spacious, beautiful, like the picture, good location
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Doan T. T. T.
5.5
/10
Reviewed 179 week(s) ago
In cold weather, the remote control of the air conditioner cannot be used to adjust the temperature, the night light in the room is broken, the weather is cold, the water is cold, I asked the receptionist but never found it. There is no reception on the day of checking in at the hotel, calling at the counter and calling the desk no one picks up the phone. Only when you call the personal number you see on your face can you find the receptionist
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TM
Thoi M. H.
9.7
/10
Reviewed 181 week(s) ago
The hotel has a very nice river view. Stepping out the door is a cool river view, just sitting on a stone bench feels happy. Nice location, convenient to everything around, from the market to the sea, or restaurants, tourist attractions, in general very good. The hotel has car rental support, quick and quick service, enthusiastic manager Thanh, very nice. There is a basement for parking, the sleeping place is clean, fragrant and airy, the bathroom is large, fully equipped, if you need anything, you will be supported. In short, coming back to Da Nang, I will choose this hotel as a place to stay, the price is affordable because it's worth the price and the river view facade!!!
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4 people find it helpful
Ngoc Anh
9.7
/10
Reviewed 227 week(s) ago
I really like the hotel. Located right on the street of Han River, beautiful and cool view. The hotel is extremely clean, the staff is friendly. I was surprised to enter the room. Because customers also prepare cotton swabs for customers. Every day clean. Too satisfied
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4 people find it helpful
NT
Nguyen T. T. L.
8.5
/10
Reviewed 233 week(s) ago
room is very ok, will come back next time
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1 people find it helpful
Chinatta T.
Family
6.4
/10
Reviewed 284 week(s) ago
Loud noises in the morning Because sleeping the staff to sleep on the first floor The room has a musty smell.
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Thi Ha Yen Phan
Romantic
6.1
/10
Reviewed 295 week(s) ago
We arrived at 9pm. But they hadn't prepared the room for us. Staff wasn't helpful.
1 people find it helpful
PN
Pham N. P. T.
Family
5.8
/10
Reviewed 297 week(s) ago
_ Hoang Linh Hotel did not reserve 701 room for me even though before and after booking I called Confirm many times. At first, they told me that the room was degraded and being repaired, then when I wanted to see what it was like, I actually told the other guests to rent it and asked me to change to room 601. _ Your behavior The management of Hoang Linh hotel made me extremely annoyed because it was like forcing guests to do something, not calling in advance. advice. _ Back to room 601, I stayed there with a very large balcony, the view was beautiful but it started to deteriorate. Air conditioner not working, all night must open Hi_power and still hot. The toilet door is not closed properly. _ Regarding the staff, the receptionists are cute and always support me, except for my consultant who does not make a reservation for me as a hotel manager, I do not see the appearance and talk very absurdly about getting Zalo booking chat booking advice me room 701 without keeping my room. _No people say the first swept tail but has come to meet how my whole trip is not very nice.
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1 people find it helpful
Kok Hooy
9.7
/10
Reviewed 301 week(s) ago
This hotel is nice and clean.The view is great. Near from market and location is good. The staff friendly and nice very helpfull hope to comeback again
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MM
Mali M.
8.5
/10
Reviewed 306 week(s) ago
Beautiful view room, facing Han River, beautiful dragon bridge, very convenient, near Han market
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TN
Tuyen N.
Backpacking
9.4
/10
Reviewed 307 week(s) ago
Staff extremely cute: x, however the room started to deteriorate. Should refurbish more. Anyway is very good
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t
thanyaluck
Backpacking
9.7
/10
Reviewed 313 week(s) ago
The room is very clean and large. It 's very comfortable. Staff is good service.
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Eu Young
8.5
/10
Reviewed 314 week(s) ago
Staff member, the center of the hotel, the room, the room
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SS
Sirikan S.
Backpacking
8.5
/10
Reviewed 315 week(s) ago
Who wants to have a room overlooking the Hann River, spacious room In friendship prices Recommended here Quality is reasonable
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