8.3
Very Good
From 189 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.2

Service and Facilites

8.3

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Traveler Reviews FLC Luxury Resort Vinh Phuc

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Customer reviews
Binh T. T. T.
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8.5
/10
Reviewed 77 week(s) ago
The room is clean and food is OK. Gym is not good, it 's old.
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Nguyen M. N.
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9.7
/10
Reviewed 96 week(s) ago
Các bà rất hưởng thụ kỳ nghỉ. Cơ sở hạ tầng ổn. Nhân viên thân thiện. Khung cảnh đẹp
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Quyen Q.
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8.5
/10
Reviewed 97 week(s) ago
Không gian xanh mát, dịch vụ tận tình
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Ho Thi H. T.
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10.0
/10
Reviewed 98 week(s) ago
Quiet resort, near Hanoi, nice room, delicious breakfast, suitable for relaxation, friendly resort staff, enthusiastic support will come again.
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1 people find it helpful
HAN L.
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8.5
/10
Reviewed 100 week(s) ago
Nhân viên thân thiện, khu nghỉ yên tĩnh, có bể bơi trong nhà và ngoài trời. Gần khách sạn không có chỗ vui chơi giải trí, ăn uống buổi sáng chưa ngon.
1 people find it helpful
HAN L.
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8.8
/10
Reviewed 100 week(s) ago
Large high-rise hotel, friendly staff, large swimming pool, comfortable rooms. Breakfast is monotonous, few dishes need improvement.
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Mr Thuong
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8.5
/10
Reviewed 101 week(s) ago
I had a wonderful experience at FLC Vinh Phuc Resort. When I arrived there, I was welcomed by a team of enthusiastic and friendly staff. I was led to my room and was immediately impressed by the luxury and comfort of the room. During my stay, I had the opportunity to experience many interesting activities at the resort. I joined a morning yoga class to relax and welcome a beautiful new day. I also challenged myself with sports games such as soccer on the grass, tennis and volleyball on the beach. I also enjoyed many delicious dishes at the resort's restaurants. I tried many local dishes and I must admit that they were really delicious. The buffet breakfast was varied and rich, ensuring adequate nutrition for dieters and for those who love to eat. Not only does the resort have great entertainment and culinary activities, it also has other facilities such as a modern gym, a large swimming pool and a health spa. I enjoyed all these amenities for a truly relaxing and memorable stay. Overall, I really enjoyed my experience at FLC Vinh Phuc Resort. I recommend you to come here for a wonderful and relaxing stay.
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Linh G. T.
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6.0
/10
Reviewed 103 week(s) ago
the food is expensive and very boring, the bath water is dirty and cloudy. Going on the weekend, all services from dining to rooms and facilities are overloaded. The spa is fine but it's right next to the karaoke room so it's very noisy
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Thanh P.
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9.1
/10
Reviewed 104 week(s) ago
Everything is very good, eating and drinking is fine but the shower system should be repaired.
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Accommodation's Reply
23 Jun 2023
Dear Ms. Thanh Ha, FLC Luxury Resort Vinh Phuc would like to thank Ms. Ha for staying and contributing to the resort's construction. Grateful for your objective assessment to the resort to help FLC Vinh Phuc develop more and more. The resort hopes that Ms. Ha and her family will come back soon to enjoy the experience in a more wonderful way! Best regards, FLC Luxury Resort Vinh Phuc
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Khanh C. D.
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8.5
/10
Reviewed 110 week(s) ago
I am satisfied with the service style of the staff at FLC Vinh Phuc
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Accommodation's Reply
12 May 2023
Dear Ms Khanh, FLC Luxury Resort Vinh Phuc thanks Ms. Khanh Chi for coming to experience the service and bring satisfaction. Her sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Ms. Khanh will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc
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Pham T. N. H.
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9.4
/10
Reviewed 111 week(s) ago
Big swimming pool, spacious, clean when children play, beautiful campus. Breakfast is a bit small
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Accommodation's Reply
12 May 2023
You sir, FLC Luxury Resort Vinh Phuc thank you for coming to experience the service and bring satisfaction. Your sincere comments have motivated the staff who are working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that you will be more satisfied with the next experience. We hope that you will spread your satisfaction to your family and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc
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Hong T. G. T.
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9.4
/10
Reviewed 137 week(s) ago
Hotel staff are very enthusiastic and welcoming. Lots of trees, cool, fresh air, nice warm water swimming pool, clean room, delicious breakfast. The minus point is that the swimming pool has steps but it is difficult to see, so I tripped quite painfully, the toilet is designed to not drain water!
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Accommodation's Reply
05 Nov 2022
Dear Ms. Giang, FLC Luxury Resort Vinh Phuc thanks Ms. Giang and her family for coming to experience the service and bring satisfaction. Giang's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. The resort is very sorry that the design of the steps at the swimming pool and the design of the toilet caused inconvenience to her. This is a small detail that makes her and her family not really satisfied with the resort. However, this is only a very small detail compared to the wonderful service experiences of her and her family brought from the staff, service facilities and landscape space of the resort. FLC Vinh Phuc hopes that Ms. Giang will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc
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Le Khanh H.
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8.5
/10
Reviewed 137 week(s) ago
Khuôn viên rộng đẹp, bể bơi lớn, có cả bể bơi trong nhà và khu vui chơi trẻ em
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Accommodation's Reply
03 Nov 2022
Dear Ms. Hoa, FLC Luxury Resort Vinh Phuc thanks Ms. Hoa and her family for coming to experience the service and bring satisfaction. Hoa's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Ms. Hoa will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc
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Vi Thanh H.
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8.5
/10
Reviewed 139 week(s) ago
FLC Vinh Phuc is also old now, has a large swimming pool with many trees, so it's cool. But the room is also old, sad, lots of mosquitoes, nothing around
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Accommodation's Reply
21 Oct 2022
Dear Ms Thanh, FLC Luxury Resort Vinh Phuc would like to thank you for staying and contributing to the resort's construction. It is a pity that the resort has not really made you fully satisfied. The resort hopes that you and your family will come back soon to enjoy the experience to the fullest! Best regards, FLC Luxury Resort Vinh Phuc
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HAN L.
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8.5
/10
Reviewed 148 week(s) ago
Beautiful space, airy, attentive service. Friendly staff, fast, only breakfast is not buffet due to few guests. Due to going to the correct SN, the hotel gave me a cake. Thank you hotel.
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Accommodation's Reply
24 Aug 2022
Dear Mr. Luong, The resort would like to thank Mr. Luong and his family for choosing FLC Luxury Resort Vinh Phuc for their family vacation. Luong's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Mr. Luong will spread his satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, Assistant Front Office Manager.
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Tran K. T.
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6.5
/10
Reviewed 155 week(s) ago
I rented 2 apartments next to each other. staff are great. however the facilities are too boring. Both refrigerators let the water not cool. 1 broken air-conditioner can only turn on and cannot adjust the temperature, hot and cold cannot be turned on. 2 rooms for rent. There is an extra charge for 5 people, but towels, toothbrushes.. are not added. dinner food 500k/set/person but the food is too low. just make sure to eat enough, and like home-made dishes. sauteed vegetables with garlic, roasted pork side, stir-fried veal, salad, crab soup. white rice, watermelon, cantaloupe, fried chicken.
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Accommodation's Reply
01 Jul 2022
Dear Mr Tran, The resort thanks you and your family for choosing FLC Vinh Phuc for the weekend. It is a pity that the current facilities after 6 years of operation have not satisfied Mr. Tran as the impression of the staff brings. FLC Luxury Resort Vinh Phuc is completing the second phase with nearly 200 beautiful, cozy and luxurious new rooms to bring the perfect experience to customers. Therefore, the resort hopes that Mr. Tran will return when phase 2 welcomes guests to enjoy a full happy holiday from the staff to the facilities. Best regards, Front Office Manager
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Thi D. N.
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6.2
/10
Reviewed 166 week(s) ago
Friendly staff, good service. Traveling by public transport is difficult. Poor facilities, amusement parks, sightseeing are under maintenance. In the room, the door is broken, the phone is broken, the floor does not drain. Expensive food.
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Accommodation's Reply
15 Apr 2022
Dear Ms. Dong, Thank you Ms. Dong and her family for coming to the resort on the occasion of Hung Vuong's death anniversary. It's a pity that the resort that meets Ms. Dong's needs is not as perfect as her expectations. During the holidays, the number of guests returning to FLC Luxury Resort Vinh Phuc is higher than usual, so the pick-up is a bit slower than usual - which happens to most resorts that welcome guests on this holiday. so I hope Ms. Dong sympathizes with the resort. Regarding the amusement park, all items are open to guests, only the mini cyclo service is for children, but the payload is not suitable for adults, so Ms. Dong may not be satisfied with this point. The entertainment services are crowded, especially the free golf service is still full from 8 am to 6 pm that every guest enjoys. Regarding the sightseeing tour, the resort has clear sightseeing time frames in the morning and afternoon, so maybe when Ms. Dong has a need to visit at a different time than the above time frame, you have made an appointment with her at this time. suitable time. Although there are force majeure reasons, it is true that when Ms. Dong is not fully satisfied, the resort is extremely embarrassed and apologetic because it has not brought her the desired experience on the last holiday. The resort relies on Ms. Dong's feedback to improve services and looks forward to welcoming Ms. Dong and her family back to see how the resort does better. Best regards! Front Office Manager
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Nguyen T. T.
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10.0
/10
Reviewed 186 week(s) ago
The resort is very reasonable. It takes 1 hour from Hanoi to arrive, the space is green, quiet, suitable for families with young children, very reasonable when going in autumn and winter because there is a heated swimming pool, a play area for children. Good service, perfect staff attitude. Small minus point about dinner needs to be a little more rich. The price would be reasonable if the dinner plates were fuller. Breakfast buffet is very good, many choices. If you like excitement, you will be a bit disappointed because this place is for rest.
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Accommodation's Reply
01 Dec 2021
Dear Mr. Truong, FLC Luxury Resort Vinh Phuc sincerely thanks you for your objective comments about the quality of service, service, facilities and landscape of the resort. The resort is very happy that baby KC has enjoyed the experience of the four-season swimming pool, a warm indoor children's play area, and small tree-lined paths. Although the resort is proud to provide clean food from its own farm system, it is a pity that the quantity of food has not met the requirements of its family. Although the dinner needs more quantity, in return, the diverse and delicious buffet breakfast has left an impression in the hearts of Truong's family. From this suggestion of Mr. Truong, the resort will have better interaction with diners to serve meals that make guests more satisfied. Once again, FLC Luxury Resort Vinh Phuc thanks Mr. Truong for his objective review of the resort. The resort looks forward to welcoming you and your family back soon to continue enjoying your holiday filled with joy. Best regards, Guest relation manager
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Hannah N.
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8.5
/10
Reviewed 219 week(s) ago
My family went in the middle of the week so it was quite quiet and quiet. I live in the bungalow on the 1st floor. Next time will visit again.
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Accommodation's Reply
20 Apr 2021
Dear Ms. Hang, FLC Luxury Resort Vinh Phuc thanks Ms. Hang for her objective assessment of the resort - this is the driving force for each member of the resort to strive to better serve customers. Right from the arrangement of the room, the receptionists chose a first-floor room with a beautiful view because they knew she had children - this is the thoughtfulness that the resort cares about each customer. FLC Luxury Vinh Phuc hopes to soon welcome Ms. Hang back to experience Spa service - a service praised by many customers for helping customers recover their energy after a stressful working week. The resort hopes that Ms. Hang would widely introduce her friends and relatives to FLC Luxury Resort Vinh Phuc so that the resort can bring joy to more customers. Best regards, Guest Relation Manager
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MANH H. L.
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5.8
/10
Reviewed 235 week(s) ago
1. When booking: app for 1 bedroom villa info. But actually, when checking in, the bungalow chooses 1 bedroom. 2. The food was not delicious. 3. The water in the bathroom is left behind 4. In return the staff are enthusiastic, hospitable.
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Accommodation's Reply
30 Dec 2020
Dear Hero, FLC Luxury Resort Vinh Phuc thanks Hung for choosing a resort for his weekend vacation. It is a pity that the current facilities and cuisine have not met Hung's request. The pride of FLC Vinh Phuc that makes Hung's vacation leave joy is the enthusiastic, hospitable and helpful staff. FLC Vinh Phuc is in the process of renovating and upgrading its facilities to better meet the most stringent requirements of our customers, so we hope that Hung is ready for the resort to have a chance to welcome him back. to serve you more satisfied. Best regards, Front Office Manager
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