Dear Ms. Thanh Ha, FLC Luxury Resort Vinh Phuc would like to thank Ms. Ha for staying and contributing to the resort's construction. Grateful for your objective assessment to the resort to help FLC Vinh Phuc develop more and more. The resort hopes that Ms. Ha and her family will come back soon to enjoy the experience in a more wonderful way! Best regards, FLC Luxury Resort Vinh Phuc

Dear Ms Khanh, FLC Luxury Resort Vinh Phuc thanks Ms. Khanh Chi for coming to experience the service and bring satisfaction. Her sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Ms. Khanh will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc

You sir, FLC Luxury Resort Vinh Phuc thank you for coming to experience the service and bring satisfaction. Your sincere comments have motivated the staff who are working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that you will be more satisfied with the next experience. We hope that you will spread your satisfaction to your family and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc

Dear Ms. Giang, FLC Luxury Resort Vinh Phuc thanks Ms. Giang and her family for coming to experience the service and bring satisfaction. Giang's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. The resort is very sorry that the design of the steps at the swimming pool and the design of the toilet caused inconvenience to her. This is a small detail that makes her and her family not really satisfied with the resort. However, this is only a very small detail compared to the wonderful service experiences of her and her family brought from the staff, service facilities and landscape space of the resort. FLC Vinh Phuc hopes that Ms. Giang will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc

Dear Ms. Hoa, FLC Luxury Resort Vinh Phuc thanks Ms. Hoa and her family for coming to experience the service and bring satisfaction. Hoa's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Ms. Hoa will spread her satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, FLC Luxury Resort Vinh Phuc

Dear Ms Thanh, FLC Luxury Resort Vinh Phuc would like to thank you for staying and contributing to the resort's construction. It is a pity that the resort has not really made you fully satisfied. The resort hopes that you and your family will come back soon to enjoy the experience to the fullest! Best regards, FLC Luxury Resort Vinh Phuc

Dear Mr. Luong, The resort would like to thank Mr. Luong and his family for choosing FLC Luxury Resort Vinh Phuc for their family vacation. Luong's sincere comment has motivated the staff working at FLC Vinh Phuc to work day and night to bring great experiences to customers. FLC Vinh Phuc hopes that Mr. Luong will spread his satisfaction to relatives and friends so that the resort has the opportunity to bring joy to more customers. Best regards, Assistant Front Office Manager.

Dear Mr Tran, The resort thanks you and your family for choosing FLC Vinh Phuc for the weekend. It is a pity that the current facilities after 6 years of operation have not satisfied Mr. Tran as the impression of the staff brings. FLC Luxury Resort Vinh Phuc is completing the second phase with nearly 200 beautiful, cozy and luxurious new rooms to bring the perfect experience to customers. Therefore, the resort hopes that Mr. Tran will return when phase 2 welcomes guests to enjoy a full happy holiday from the staff to the facilities. Best regards, Front Office Manager

Dear Ms. Dong, Thank you Ms. Dong and her family for coming to the resort on the occasion of Hung Vuong's death anniversary. It's a pity that the resort that meets Ms. Dong's needs is not as perfect as her expectations. During the holidays, the number of guests returning to FLC Luxury Resort Vinh Phuc is higher than usual, so the pick-up is a bit slower than usual - which happens to most resorts that welcome guests on this holiday. so I hope Ms. Dong sympathizes with the resort. Regarding the amusement park, all items are open to guests, only the mini cyclo service is for children, but the payload is not suitable for adults, so Ms. Dong may not be satisfied with this point. The entertainment services are crowded, especially the free golf service is still full from 8 am to 6 pm that every guest enjoys. Regarding the sightseeing tour, the resort has clear sightseeing time frames in the morning and afternoon, so maybe when Ms. Dong has a need to visit at a different time than the above time frame, you have made an appointment with her at this time. suitable time. Although there are force majeure reasons, it is true that when Ms. Dong is not fully satisfied, the resort is extremely embarrassed and apologetic because it has not brought her the desired experience on the last holiday. The resort relies on Ms. Dong's feedback to improve services and looks forward to welcoming Ms. Dong and her family back to see how the resort does better. Best regards! Front Office Manager