7.8
Pleasant
From 426 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.6

Location

8.2

Service and Facilites

7.8

People often mention about Graha Hotel Sragen
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Taste (4)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Ambiance (1)
Soundproof (1)
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Traveler Reviews Graha Hotel Sragen

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40
Customer reviews
Verified Traveler
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9.1
/10
Reviewed 3 day(s) ago
One of the hotels in Sragen located in the city center. It's within walking distance to the town square. Parking is ample, and the building is quite nice, although older, but quiet. I stayed on the second floor and booked two rooms with twin and single beds. The air conditioning in room one was really cold, while the other was only cold. The hot water was flowing smoothly, and the bathroom was spacious. The furnishings were old, but everything worked well. There were two bottles of 600ml mineral water, tea, sugar, and coffee, as well as a water heater. The bathroom had a new toothbrush and toothpaste, as well as a sachet of shampoo, and soap attached to the bathroom wall. There were two towels, clean but with a slightly musty odor. The TV was difficult to turn on for a while, but it was fixed immediately after reporting it. I left the key in the room and had to ask the staff to open it. The staff was friendly, but the floor outside was a bit dusty, but the room was comfortable, spacious, and clean. A pleasant stay
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H***s
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Business
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9.6
/10
Reviewed 1 week(s) ago
The cleanliness of the bed was okay, the floor looked like it hadn't been mopped, the bathroom was especially...dirty.
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H***s
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Business
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9.7
/10
Reviewed 33 week(s) ago
friendly staff. clean room. toilet is not cleaned enough. paint for the hotel needs to be renovated to be brighter and cleaner
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H***s
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Business
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9.7
/10
Reviewed 33 week(s) ago
friendly staff, clean room. only the toilet is a little less cleaned. the paint needs to be renewed so it is brighter & cleaner.
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L***y
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Leisure
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6.3
/10
Reviewed 48 week(s) ago
Bed and room: dirty and dusty, equipment such as lights and TV are broken, the wash basin and tap in the bathroom are broken.
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1 people find it helpful
Ilyas M.
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4.8
/10
Reviewed 65 week(s) ago
In the same class as a 300+ hotel, the place really gives you goosebumps.
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Nur A.
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Staycation
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8.8
/10
Reviewed 66 week(s) ago
D here, the service is the best, the service is friendly, but the facilities are an old hotel, so there are many parts that are not so good
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2 people find it helpful
Yohanes
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8.5
/10
Reviewed 85 week(s) ago
The hotel room is spacious, the hot water running perfectly, the ac was comfortable, however no frigde in the room, and the beds need to replace already. The spring system is weak already.
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Tangkas P. K.
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5.5
/10
Reviewed 102 week(s) ago
Many buildings were damaged. Smelly bathroom. The window could not be closed but was blocked by tissue.
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Andrian R.
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8.5
/10
Reviewed 117 week(s) ago
Old hotel but so far so good if just spending the night is not a holiday destination.
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deva b.
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9.4
/10
Reviewed 126 week(s) ago
Kamar luas, cuma perlengkapan mandi ga di refill lagi, hotel bangunan tua, lumayan bersih meskipun udah waktunya di cat ulang
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Hariono S.
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9.7
/10
Reviewed 131 week(s) ago
Kamarnya besar, harga bersaing, kebersihan cukup, lokasi strategis.
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yohannes w.
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6.2
/10
Reviewed 148 week(s) ago
Kamar mandi kurang bersih, wastafel bocor, sarapan kurang.
1 people find it helpful
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SIGIT W. J.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 167 week(s) ago
I like the room, there is 1 who doesn't like it, the tv in the room is not clear, so I can't enjoy relaxing in the room.
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Hesti A.
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6.1
/10
Reviewed 174 week(s) ago
The smell of the room, especially the pillows, smelled like cigarettes, the smell of the toilet drain.
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Accommodation's Reply
09 Jun 2022
thank you for the review given, we will improve the cleanliness system in our hotel,
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Darmawati
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9.7
/10
Reviewed 177 week(s) ago
The hotel is new and clean… First experience staying in this hotel but ok bgtt 👍
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Accommodation's Reply
09 Jun 2022
Thank you for coming, looking forward to welcoming you back. We will continue to strive to provide the best, thank you.
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Tjatur M. S.
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5.6
/10
Reviewed 177 week(s) ago
Selama saya pakai aplikasi, baru sekali ini saya amat sangat kecewa dengan Graha Hotel Sragen, check in dikasih kamar 307, air panas tidak keluar dan AC tidak dingin. Lalu dipindah ke kamar 301. Air panas keluar, tapi AC tidak dingin juga. Dan parahnya kamar sangat kotor, tempat tidur, seprei debunya tebal dan lorongnya sangat kotor dan banyak puntung rokoknya. Padahan dari staff nya cukup ramah, tapi hotelnya kotor. Sekali ini saja saya menginap di Graha Hotel Sragen.
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1 people find it helpful
Accommodation's Reply
09 Jun 2022
Sorry for the inconvenience. We are now trying to fix all of your complaints, and we're sorry that you got a room on the 3rd floor and we didn't have an elevator, so we had to take the stairs, because the position of the room at our hotel at that time was fully booked on the 1st & 2nd floor during Eid yesterday. Thank you for the review given, for booking Eid moments maybe you can book H-7. Thank you
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Aliyah A.
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8.5
/10
Reviewed 178 week(s) ago
Friendly service but the air conditioner is not cold enough and the bathroom is not clean. The breakfast menu is less varied. But the food is delicious. The hotel is close to the Sragen square.
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khairunnisa
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9.4
/10
Reviewed 178 week(s) ago
Recommended buat yang di Sragen ini nyaman.
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Agus W.
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6.0
/10
Reviewed 196 week(s) ago
The pandemic has changed everything. It used to be a cool graha hotel. Now. Enough to sleep. Of course there are many things that need to be fixed. Starting from ac. Bathroom. Room. Fortunately, the employees have unlimited totality. Every complaint is always handled swiftly.
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1 people find it helpful
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