Overall Ratings & Reviews Alibaba Hotel Pangkalan Bun

The hotel is very nice, I want to come back here again.

The hotel staff are friendly, the receptionist is nice, willing to help guests with whatever they need, the only thing that is a little uncomfortable is that the Wi-Fi often gets disconnected and you often have to ask the staff for help to reconnect it.

Always a mainstay when going to pbun

The room door is not tight on the 3rd floor.

The hotel staff is friendly, can help to order a taxi to the airport too, the location is in the middle of the city, so it's strategic to go anywhere close. The room is clean, only for breakfast the menu is limited, when I wanted to take bread, the stock was out and it wasn't refilled from the kitchen 🥲. Overall the hotel is comfortable for that price 😊

The hotel is nice, the service is also nice. Although the shared bathroom is still okay.

Friendly staff, very helpful receptionist, small room, price not worth it.

the location is strategic, near traditional shopping centers and worship centers. the hotel staff is friendly and fast in serving guests.

The staff was very nice and the check in process was fast.

The hotel staff is very friendly and the cleanliness is good.

The staff are friendly, the night guard is very informative, the ladies too, the rest is just so-so.

The staff is friendly and helpful, especially for people who have just arrived in Pangkalanbun. The rooms are clean and fragrant.

In the app, the price of 250k apparently the bathroom is outside, so upgrade the room to 375 to get an inside bathroom. Also, the room has lots of mosquitoes 😪 In the morning, the staff talked loudly at the reception because the room was on the same floor as the reception, so it was really disturbing.

Too basic for such a price. Must use the public bathroom outside which is very dirty. No window at the room and no lift to high floor rooms. Such a disappointment. I wonder why the app recommends such a troublesome hotel?

Thanx. Back and forth.........

The place is comfortable. There is input, please provide a mat at the bathroom door.

In the room, the night light is dead and won't turn on at all. And the light under the mirror is also dead. Hopefully it will be fixed soon. Thank you.

It's pretty good, but the water isn't strong enough

Quite comfortable. But there is one note, the bathroom is not very clean and well maintained. Another thing is the water flow is very small, making bathing less satisfying because it can't be strong

For this price, it's not really worth it, but the service is excellent, the receptionist is friendly, the male staff escorts guests to their rooms, and the night staff is very friendly.