8.0
Very Good
From 317 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.1

Service and Facilites

8.1

People often mention about Malinda Indah Hotel
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Bathroom (5)
Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Ambiance (3)
Room Space (3)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Activity Option (2)
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Traveler Reviews Malinda Indah Hotel

Number of reviews per page
20
40
Customer reviews
H***a
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6.4
/10
Reviewed 13 week(s) ago
AC not working, can't rest. Seems like there is no maintenance. 🙆 Just 1x for the experience of staying here.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Thank you for your review, sorry for the inconvenience. Have you reported this to the receptionist? We can give you a room change if the AC is not working. Once again, we apologize for the inconvenience.🙏
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B***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
The atmosphere of the place is okay, it's just a shame the bathroom smells really bad.
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Accommodation's Reply
16 Apr 2025
Thank you for staying at Malinda Indah Hotel, we apologize if there is any negligence on our part, please contact our staff if there is anything unsatisfactory on the next occasion. We will try to be better according to your suggestions. We look forward to your return 🙏
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B***S
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Staycation
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9.7
/10
Reviewed 17 week(s) ago
The AC is not cold enough even though it's already 16 degrees.
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Accommodation's Reply
10 Apr 2025
Thank you for your attention and rating. We look forward to welcoming you back to our hotel. If there is anything you are not satisfied with, please contact our hotel staff for assistance.
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Sedut S.
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Transit
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8.5
/10
Reviewed 18 week(s) ago
the protein at breakfast were only tempeh and tofu. no chicken/ beef/ others. very spacious parking lot. very friendly staffs. tissue is only provided in the toilet. so far so good but it can be improved
+5
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Accommodation's Reply
10 Apr 2025
Thank you for your review and comment Sir. We will try to improve our hotel to be better. We look forward to your next visit. Have a good day.
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Sarwo B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Everything is good, but unfortunately I haven't been able to taste the breakfast because I'm still fasting.
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1 people find it helpful
Accommodation's Reply
04 Apr 2025
Dear Mr. Sarwo B. Thank you for your attention. We look forward to welcoming you back to Hotel Malinda Indah.🙏🙂
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A***i
icon-origin-TRAVELOKA
7.0
/10
Reviewed 27 week(s) ago
The room really smelled of cigarettes and there were cockroaches, the bathroom smelled, I couldn't sleep all night. At least if someone wanted to check in, they would check first and give me air freshener. If I wanted to move, it was too late. The staff were friendly.
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1 people find it helpful
Z***a
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The bathroom door cannot be locked
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2 people find it helpful
Jerry E. P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
the place is very comfortable, perfect for a family staycation
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1 people find it helpful
ika r. f.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 66 week(s) ago
The hotel is on the side of the road, easy to find, the staff really serves check-in 24 hours, the atmosphere is cool and aesthetic at night decorated with lights, free breakfast, spacious rooms, there is a dressing table and wardrobe, cold air conditioning, good TV, only the cleanliness of the bathroom is not well maintained and there is no shower, having a bucket and dipper just feels uncomfortable.
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2 people find it helpful
Setiyo B. A.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 84 week(s) ago
There is no hot water in VIP room 2, the water is all cold.
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3 people find it helpful
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Adytta P. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
The AC in my room was off, the shower in my room didn't have a lid, it said there was breakfast, but I only went to the restaurant until 9 o'clock for breakfast, which I was disappointed with, why wasn't I informed that if breakfast was until after 9 o'clock, breakfast wasn't included. Besides, usually in other hotels, if there is breakfast, customers are reminded that breakfast time will run out.
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4 people find it helpful
Adi A.
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9.7
/10
Reviewed 87 week(s) ago
Great rooms and service, really recommend.
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2 people find it helpful
Accommodation's Reply
12 Dec 2023
Thank you sir for staying. At Hotel Malinda, and thank you also for the review. We are waiting for your return. 🙏.
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Rinaldy B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 112 week(s) ago
This hotel is very nice, and has free breakfast. Another case needs to be changed as Aircon is noisy although it was changed to another room, but the services are good despite complaints. I recommend this hotel while you are traveling to another city.
2 people find it helpful
Arief Kadaryono AS
icon-origin-TRAVELOKA
9.7
/10
Reviewed 119 week(s) ago
Always staying at this legendary hotel. The room is old but quite clean. The breakfast was good and the staff were helpful. They have smart TVs now in the room, so we can see YouTube channels. Hot water was good, recommended and we'll come back.
1 people find it helpful
hami t. a. h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Dengan harga sekian sebanding dengan kualitas & kuantitas, pelayanan ramah, makanan enak, hanya saja kamar mandi kurang good, keramik kotor, menguning, wastafel doll airnya, shower rusak, dan kamar mandi bau, coba dikasih pengharum, gorden juga pada bolong, overall apa mau dikata, ok deh.
3 people find it helpful
Alan Y.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 129 week(s) ago
The wardrobe is still dusty and dirty. Please clean. The bathroom also needs to be repaired. The breakfast is pretty good. The price per night is fortunately affordable.
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1 people find it helpful
ajis s.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 141 week(s) ago
1. Pelayanan staf. Sangat buruk, jauh dari wellcome, atitude dan keramahan selayaknya staf hotel sangat jauh dari standar hotel pada umumnya. 2. Menu makanan. Ga enak dan ala kadarnya. 3. Kebersihan kamar. Kurang hygienis, banyak nyamuk dan semut. 4. Satu-satunya unggulan adalah tersedianya tv android, walaupun posisi tv tidak ideal (di samping arah tidur).
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4 people find it helpful
WildestdreaM R.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 146 week(s) ago
Minta tolong untuk AC beberapa kamar khususnya kamar 123 ACnya kurang dingin.
1 people find it helpful
Nungky Dwi P
icon-origin-TRAVELOKA
6.0
/10
Reviewed 168 week(s) ago
Fast service. It's just that the room looks like it's not really well-maintained, the floor has a lot of crust that turns yellow, no toilet paper, only 1 towel, even though usually each room has 2 towels. The blanket also looks like it's never been washed, it itches when used. The bed is also used for sound sleep. It's not very comfortable in my opinion, it's time to change everything.
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1 people find it helpful
Nur K.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 170 week(s) ago
Rooms are not worth it. Water heater does not work, cleanliness is lacking, service is not fast.
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1 people find it helpful
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