Royal Suite Hotel

Explore Royal Suite Hotel
8.2
Very Good
From 1,591 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about Royal Suite Hotel
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Ambiance (35)
Accessibility (33)
Staff Friendliness (30)
Room Space (28)
Bedroom (27)
Bathroom (23)
Soundproof (20)
Distance to City Center (19)
Family Friendly (19)
Hotel Area (19)
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Traveler Reviews Royal Suite Hotel

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40
Customer reviews
Aditiya
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
You must arrive at the check-in time.
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R***d
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Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
1. Early check-in costs 150,000 Rupiah 2. Deposit 100,000 Rupiah 3. Mineral water can be purchased in the room; the price is free. 4. Toilet maintenance is required; it can't be flushed.
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M***a
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Transit
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10.0
/10
Reviewed 4 week(s) ago
Perfect for a vacation, close to the airport, close to everything, and clean, especially the bathrooms. I'll be back at the end of the month.
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A***i
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Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
The atmosphere is made a bit lively, and in the middle it is better to keep the chairs arranged so that it seems like it is always busy.
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1 people find it helpful
M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good, the access area to the airport is close and clean.
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4 people find it helpful
e***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
The AC wasn't cold enough, and the bathroom still smelled of urine.
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out. They carried my considerable luggage to my room, even though there's no elevator in the hotel.
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r***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
The shower didn't work. A technician was called and repaired, but the technician barged in wearing his shoes. It's unclear if his shoes were dirty. It was enough once.
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1 people find it helpful
Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Overall, it's good. I've been here twice. The downside is that the second-floor rooms require stairs, as there's no elevator.
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1 people find it helpful
Y***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 17 week(s) ago
I arrived an hour before check-in time and was asked to wait even though there were plenty of empty rooms. Unfortunately, the lobby air conditioning wasn't cool enough, making it stuffy and hot. The area was littered with cigarette butts.
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3 people find it helpful
Ismi A. N. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff are very friendly and very nice.
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heri y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
For AC needs to be repaired, yellow water.
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Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Overall, it's okay and nice. It's just that there's no elevator, which can be quite tiring for those with a lot of luggage. It's okay, but it could be a good option for future trips.
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2 people find it helpful
t***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Staying at the Royal Suite was a delightful experience. Clean rooms, great amenities, delicious food, and close to the airport 😍
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3 people find it helpful
Muhammad A. G. S.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 23 week(s) ago
There was no elevator. No staff greeted us, even though we had a lot of luggage from the airport. The TV wouldn't work, and the technician didn't even come to fix the problem, and there was no compensation whatsoever. The room was spacious but dirty, and for a hotel of its size, it was extremely poorly maintained. The room and the overall atmosphere were like an old-fashioned hotel, and a bit creepy. In short, this hotel really needs a major overhaul in every aspect. It was so disappointing, I was willing to forfeit my money because I checked out much earlier, less than an hour after check-in.
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S***l
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Okay, subscribe here, the wifi is top notch, great.
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Y***i
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The hotel rooms are spacious and have complete facilities for a hotel in its class. If there were a swimming pool facility, it would be even more exciting.
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1 people find it helpful
W***i
icon-origin-TRAVELOKA
7.5
/10
Reviewed 27 week(s) ago
AC is not cold enough, there is no elevator
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E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The service is good, but the hotel is quiet.
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Rama K. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Friendly for your family 👍
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