Overall Ratings & Reviews Poonsa Duy Tan Hotel and Serviced Apartment

Great accommodation, friendly staff, no complaints.

Good. Convenient location. Will come back when I have a business trip.

Clean and convenient. There is a spa and cafe nearby. Enthusiastic staff. Will come back on business trips.

Everything was fine. Next time I have a business trip, I will definitely come back.

Nice hotel, friendly receptionist, clean

Full room amenities. Good location. Only problem is the old bed sheets turn yellow and the towels fade over time.

The room and bathroom is quite big around 40 m2 and very clean. The room has set Pantry Equipment (microwave, refrigerator, electric stove, sink, plate, bowl, etc). But the bathroom is really hot, like a sauna room. I dont know why the bathroom is quite hot.

Very ok. My room was upgraded so the room was very comfortable.

If I have the opportunity to go on a business trip, I will continue to use the service.

Super nice room, in a very soundproof alley, plus point is separate washing machine in each room, fully equipped

Quite ok, clean room, I really like apartment-style rooms like this

Nice room, clean, fully equipped, no minus points. Everyone who comes to Hanoi for tourism should experience it.

the most ok hotel. and the best choice, best thebest

I feel the price is reasonable, the staff is enthusiastic, the room space is beautiful and suitable for everyone.

I ordered for a friend, everything is fine for the price.

Super friendly and helpful staff. Room is fully equipped and clean. I will come back.

Friendly and enthusiastic staff! Satisfied

The walls and curtains are quite dirty. If you fix the above problems, it will be great!

While I was sleeping, the male staff opened the door to my room while I was a girl. I stayed for a few days but then booked another day. It was my fault for booking another day but I couldn't get a refund for that day. I moved to another nearby facility and had to pay an additional 300k. The room I stayed in was ok when I went to change the mattress, but later the staff called and said the sheets were stained with bleach and couldn't be cleaned and they charged me an additional 600k, but I said I didn't do it, so they reduced the price to 470k. While I was wearing pajamas. I mainly lived in the living room. The hotel staff sent me a photo of the sheets and insisted on making me pay for it and told me to do it. Why didn't you check the room when you moved out and tell me right away?

Great room friendly staff