Overall Ratings & Reviews Hotel Rivoli Senen Jakarta

Every time I go to Jakarta, I will definitely stay here, low cost but not low quality. It just needs to be improved to become a better hotel.

Low price but great facilities, better to come here than to other budget hotels

actually the room is quite big and comfortable. but it can be said that the hotel management doesn't care (some of the room lights are dead and haven't been replaced). the atmosphere of the hallway is creepy and smells of mop. many useless chairs are placed in the hallway (not nice to look at). access from the room to the basement parking lot is not practical (must ask for access to FO). Come on, Rivoli management should pay more attention to the hotel. Hire competent people in the hotel industry.. recruiting those who are not hospitable will have an impact on the IMAGE of the HOTEL and a LESS POSITIVE IMPRESSION FROM GUESTS

A bit disappointed because I ordered two rooms with a note that the rooms should be adjacent. I got them on a different floor. But what I got was a different type of room even though for the booking I paid the price for 1 type of the same room. The price was actually different even though I paid the price for the same type. Apart from that, for cleanliness, comfort, everything is safe. I asked and the answer was from the application.

There is no telephone in the room, asking for help from the hotel staff, there was no response when calling or calling on WhatsApp at all, going down to the lobby to borrow a spoon, no one delivered it at all

Quiet, clean hotel close to public transportation.

The hotel is clean and close to public transportation.

Suitable for graduation transit, lol

Friendly staff, nice and affordable rooms.

Good service, clean and nice room.

Good service, clean and nice room.

The location is okay, only the hotel seems old and poorly maintained, the room is nice and big but incomplete, there is no mat, the hot water is off, the wifi is bad

The room is nice, comfortable. The AC is very cold. Stayed 2 nights, the breakfast was delicious although the choices were limited.

The room is clean but maybe the hotel is old. It's okay just for transit before continuing the trip.

The place is very comfortable, spacious and clean. Strategic place to stay in Central Jakarta.

The room is clean and big, the staff service is good.

Easy check in process (need 100k deposit and must be cash, no debit) Friendly staff from front office, room service to security. The lack is in the cleanliness of the bed. It seems like my room did not change the pillowcase, bed sheet and blanket. The pillow smells really bad, because I couldn't stand it I asked the room service to change the pillowcase. Under the blanket there were still confetti paper marks from the previous guest (there was still confetti paper trash on the floor). For the facilities it's ok, big TV (used to have HBO etc. now there's none) the balcony is quite clean, there's an electric kettle, safe deposit box, etc. Towels and mats were not ready when we entered. It took a long time to be delivered so when the room service passed by I immediately asked for it. The hotel seems to be super strict in efficiency. Poor room service, you can really see their tired faces

It's a good hotel and affordable.

The room size is appropriate for the price, but I think the room is hot.

For transit, it's quite good. It's good if you're traveling in a group. There are a few stains on the sheets, blankets, and pillow cases, but they're faint. Only the hot water isn't hot enough.