7.5
Pleasant
From 60 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.1

Meal

6.7

Location

7.4

Service and Facilites

7.3

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Traveler Reviews Comma Hotel

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40
Customer reviews
Rachelle Y.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 74 week(s) ago
Room was not clean at all, beddings had large stains and dust all over. TV had physical damage to the screen and not usable. Will never return to this place ever.
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Nia Y.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 303 week(s) ago
Until the night and can check in quickly, can immediately rest. But there was no breakfast even though the message was breakfast but so far it was fun.
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Nia Y.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 303 week(s) ago
Add 3 more nights because the operating schedule has been postponed. It's convenient at comma so don't move around anymore looking for another hotel. The hotel is clean and certainly cheap.
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Anies
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 306 week(s) ago
Cleanliness is lacking, sheets are not clean too.
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Nadia A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 309 week(s) ago
The room was as expected for single person. But the bath soap and tissue have to request. They didn't bother to check before hand. Location wise is good. The staffs are helpful. It is nearby eatery.
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I KOMANG GEDE WIRAWAN
icon-origin-TRAVELOKA
6.0
/10
Reviewed 312 week(s) ago
Booked for a 2 bed room but got a one queen bed room when I requested for a change the guy who was not service oriented at all said I had to pay extra for change of room. We will check out tomorrow you can keep the money and we will go to a better hotel will never ever book a YO-YO (OYO) Hotel! Ridiculous
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abdul halim bin abu samah
icon-origin-TRAVELOKA
6.1
/10
Reviewed 336 week(s) ago
The room provided does not fit into the selection. Family room accommodates 5 people but only has 1 double bed and 1 double ducker bed. The floor does not cover the carpet only cement alone, solid room dungeon.
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Ben L.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 338 week(s) ago
When going into room, the room smelling and feel dirty for bed also. No towel supply for room, need going down lobby request, only give you a very old towel. Won't go back again.
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Muhammad Mundir Hadi ALFATTAH
icon-origin-TRAVELOKA
4.5
/10
Reviewed 349 week(s) ago
Left behind items lost, items left missing, items left behind missing.
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Wan A. K. B. W. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 358 week(s) ago
Unfriendly front office stuffs, the lobby was so hot without air-conditioning, wifi was so bad even full coverage, the room was dirty, staying there for 3D2N, but no housekeeper clean my room, needs to collect towels ourselves at the lobby.
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Vivian C.
icon-Business
Business
icon-origin-TRAVELOKA
4.5
/10
Reviewed 361 week(s) ago
Refer to the hotel condition it was bit worse in cleanliness, and some more no pillow is provide in the room, and the TV have not function disappointed staying although it shown in apps is quite nice.
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themanappp
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 366 week(s) ago
Receptionist wasn't at the front desk, need to wait a little while to check-in. Room condition was okay for the price.
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Yusrizal S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 367 week(s) ago
Thanks for the cool hotel near my vicinity. Hope can stay again. Nice budget hotel.
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MUHAMMAD M. H. A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 376 week(s) ago
Items left in the hotel room do not exist after being repeatedly confirmed to the hotel.
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Nurul Ain
icon-Family
Family
icon-origin-TRAVELOKA
8.1
/10
Reviewed 380 week(s) ago
The room is okay. I pay included breakfast but no food prepared in the cafe and bad reception job, no staff to contact in the morning. Lucky got mamak nearest.
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HII M. I.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 411 week(s) ago
Bed sheet looks old, no lift available, too small space, toilet is clean, air-con functions well, water dispenser available, overall is ok if you don't have high expectation and just want to book hotel to sleep only.
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Dusadee R.
icon-Family
Family
icon-origin-TRAVELOKA
7.5
/10
Reviewed 415 week(s) ago
Flammable Floor, not in .. Help improve.
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PatrickCheng
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.2
/10
Reviewed 430 week(s) ago
The saving grace of Comma Hotel is a clean bathroom but not even a hook to hang your clothes whilst showering. The room is very small, more suitable for a single bed, very basic, metal bed! Not even a proper chair in the room except a plastic stool. Very peculiar, carpeted staircase up to 1st floor, 2nd-floor cement flooring, inclusive of the room, painted cement flooring. Need lots of improvement to be a 2 Star. Breakfast provided as booked but was told DIY 3-in-1 coffee and if you want bread then the staff will get it from next door, a 7-eleven outlet, that's all you call breakfast. Thank You.
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