Overall Ratings & Reviews Enso Hotel

Traveloka (1,886)
Other sources (21)
8.7
Very Good
From 1,886 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
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Staff Friendliness (49)
Ambiance (47)
Bedroom (46)
Hotel Area (39)
Bathroom (38)
Accessibility (37)
Surroundings (34)
Room Space (30)
Check-in/out Time (29)
Taste (29)
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Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel is clean and fragrant, the swimming pool is comfortable, the children are happy to stay here even though it is not a tourist spot.
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1 people find it helpful
P***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Very cool, strategically clean, only the air conditioner is a little hot
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
We stayed here on a whim, without any planning, because we were looking for a hotel close to the toll road. The hotel was exactly what we were looking for and needed. Very charming and nice. Thank you to the staff.
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Deden D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The food is delicious and there are many variations.
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NUR D. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Recommended: a hotel on the outskirts of an industrial area, but comfortable and quiet. Friendly service, clean, and all your needs are taken care of. The cool air conditioning makes for a good night's sleep.
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Accommodation's Reply
26 Jun 2026
Dear Mrs Nur DA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
a***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A fun, clean, child-friendly place, and excellent service from all the hotel staff.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Marinda
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very clean and comfortable. The staff is also friendly. Perfect for Bekasi residents looking for a nearby staycation.
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Accommodation's Reply
23 Jun 2026
Dear Mrs. Marinda, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
u***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is nice and comfortable 👍👍👍👍
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2 people find it helpful
Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I didn't expect there to be a good and affordable hotel in Bekasi, the breakfast was delicious with lots of variety, it's a shame I didn't try the pool because I only stayed to sleep, not on vacation.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Awesome!! Will come back here again, thank you!!
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All in all okay, next time come here again
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Dewi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The AC isn't cold at all, I've complained about it, but it's still not cold.
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Accommodation's Reply
18 Apr 2026
Dear Mrs. Dewi, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I have stayed here several times and will return again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Dede M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Comfortable room, friendly staff, clean, nice and quiet place
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mr. Dede M, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
[Thanks] [Awesome] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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3 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
muhamad i. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
A comfortable hotel near my workplace..😁👍
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Accommodation's Reply
29 Mar 2026
Dear Mr. Muhammad I.M., Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Number of reviews per page
20
40