8.1
Very Good
From 76 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.5

Location

8.0

Service and Facilites

7.9

People often mention about Tan An Palace Hotel & Serviced Apartment
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Staff Friendliness (2)
Activity Option (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews Tan An Palace Hotel & Serviced Apartment

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40
Customer reviews
L***n
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8.2
/10
Reviewed 6 week(s) ago
I can not get the bill for payment
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1 people find it helpful
V***b
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8.5
/10
Reviewed 7 week(s) ago
Spacious room, enthusiastic receptionist. Only thing is the TV doesn't have Vietnamese, the cleaning ladies are "lazy", asked to clean and change the sheets but were annoyed and had a bad attitude!
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T***y
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9.4
/10
Reviewed 14 week(s) ago
Nice room, a bit of an unpleasant smell when first entering but it goes away after opening the room to ventilate. Friendly staff, can check in early if there is a vacant room
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1 people find it helpful
D***c
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6.1
/10
Reviewed 35 week(s) ago
Guiding guests into the basement to park their cars, the basement ceiling was low and damaged the car, but did not accept responsibility.
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Doan T. H.
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9.1
/10
Reviewed 82 week(s) ago
Phòng rộng rãi sạch sẽ nhungma nếu được chuẩn bị sẵn bàn chải với kem đánh răng thì sẽ oke hơn ạ
1 people find it helpful
NGUYEN T. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
The doors to all rooms are hard and tight. It takes a man's strength to open and close.
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5 people find it helpful
PHAM TIEU HOA UNG
icon-origin-TRAVELOKA
9.1
/10
Reviewed 86 week(s) ago
Room is big. The service is great. We have an unforgettable stay
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Pham T. M. P.
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9.7
/10
Reviewed 107 week(s) ago
Phòng ốc tiện nghi, sạch sẽ, dịch vụ thân thiện, giao thông đi lại khá thuận tiện. Buffet sáng đa dạng và nhiều đồ hơn chút là hoàn hảo.
1 people find it helpful
Lu Ha A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 118 week(s) ago
Tôi tới khách sạn Tân An Palace và thời điểm 20h ngày 01/5/2023 nhận phòng nghỉ, phải đợi hơn 30 phút mới được nhận phòng vì lý do phòng chưa được dọn dẹp. Nước trong nhà vệ sinh phòng 309 không thoát được ...; mọi thứ có vẻ không đúng như 4 sao, tôi nghĩ chỉ được 1 sao
3 people find it helpful
Nguyen T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
không có ăn sáng mà nói có ăn sáng
2 people find it helpful
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Trieu H. L.
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9.4
/10
Reviewed 137 week(s) ago
It was great! The female receptionist was very enthusiastic, let me change the room with a better view, let me check in early. Room is clean. Thank you hotel
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2 people find it helpful
Pham T. P. A.
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6.0
/10
Reviewed 166 week(s) ago
unprofessional, gas has blood stains
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1 people find it helpful
Nguyen N. H. L.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 223 week(s) ago
phòng lúc đầu nhận có mùi hơi khó chịu, tuy nhiên 1 lúc mở cửa sổ thì đã hết, nhân viên nhiệt tình, phòng bài trí dễ chịu
5 people find it helpful
Nguyen B. H.
icon-Business
Business
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9.7
/10
Reviewed 311 week(s) ago
Staff enthusiastic, playful, very satisfied
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4 people find it helpful
Pham T. H.
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10.0
/10
Reviewed 316 week(s) ago
Extremely like the attitude of the staff, visitors to the hotel always smile
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3 people find it helpful
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Lan L.
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6.0
/10
Reviewed 345 week(s) ago
Hotel room with 2 queen size beds (153cm x 203cm) but only 2 single king size beds (106cm)
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3 people find it helpful
Tram N.
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4.5
/10
Reviewed 360 week(s) ago
The hotel is extremely bad. Gather your visa card and charge your guests arbitrarily even though the customer has paid in full. When I checked in, I did not report: I did not see your booking, and I transferred the information from a long time ago. Unfriendly enthusiastic staff. Soundproofing room is not good. The housekeeping staff talked too loudly that the guests could not sleep.
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7 people find it helpful
Dung T.
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8.8
/10
Reviewed 368 week(s) ago
Rooms are clean, comfortable and enthusiastic staff. There are a few points except that the towels and pajamas are damp and the comfort of the room lacks a bit of sophistication.
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1 people find it helpful
Ngc B.
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Romantic
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9.7
/10
Reviewed 372 week(s) ago
Nice room, clean. Support changed day very enthusiastic .. Worth to try
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2 people find it helpful
Lrocre T. H.
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Family
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8.5
/10
Reviewed 374 week(s) ago
Large room - clean ... but a bit far from the center. The reception hall is large and beautiful
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