This is by far the worst hotel service I have ever seen throughout my entire travelling life. When we first went in the hotel, we stayed outside of the hotel thinking that someone would take our luggages for us since it is a 3-stars hotel (not even 1-star to be honest). There is a guy sit on the chair, he was wearing white shirt, he just sit there looking at us, we thought he does not work there so that is why he won't help us. When we moved in to the reception, no one was standing there, after awhile look around, the receptionists were eating inside and not care about we were standing there at all. After five minutes, one in white shirt that we saw, came in and check in the room for us. That had to be the worst of the worst first impression I have ever seen. There are many more.
P/s: The pool in the picture is a lie, it is actually super small and ugly pool.