LM
LE MINH H.
4.5
/10
Reviewed 169 week(s) ago
Checking in the hotel and meeting the manager immediately is very challenging to customers, the reason is that I booked through the app not having to book the hotel directly, my family booked 03 rooms with 02 elderly people over 80 years old and 02 small children but in the end The conversation was not fun, arranged for the family to have a room upstairs to climb the stairs, the rain was filled with water, the old room was not like the picture, but the manager talked too rudely, not because my parents can't be me. would rather lose money to check out and not stay, then the receptionist gave the room with an unhappy attitude, in general a very bad experience for someone who claims to be a hotel manager. The room is old and full of rain. The door is not cleaned by anyone, the next morning you have to call yourself, not clean it yourself, call 2-3 times to have someone clean it up a little, the water is still in a puddle, below is a picture taken in the morning and at night It's like a small lake, a small pool, very dark, nothing to entertain. The location is deep in the alley, 400m from the street. Hotel guests need to pay attention that the manager has secretly recorded speech, so pay attention because this manager thinks that secretly recording guests is to protect customers.
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