8.5
Very Good
From 1,670 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.5

People often mention about SOTIS Residence Pejompongan, Jakarta
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Room Space (13)
Accessibility (12)
Distance to City Center (11)
Staff Friendliness (11)
Ambiance (9)
Bedroom (8)
Surroundings (7)
Family Friendly (7)
Wifi (6)
Bathroom (6)
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Traveler Reviews SOTIS Residence Pejompongan, Jakarta

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Customer reviews
Fadli F.
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Business
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8.2
/10
Reviewed 5 day(s) ago
Clean rooms, comfortable atmosphere, worth the price.
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R***i
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Business
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8.8
/10
Reviewed 3 week(s) ago
I like the neat, clean, and fragrant room of the hotel. The location is strategically located on the main road, not far from Sahid, HI, and Thamrin. However, I think for a hotel that is over 600/night, the morning shift staff is still lacking in hospitality. Starting from chatting and joking around at the FO even though the guest is sitting, calling the room without greeting or thanking, there is no basic manners, which makes it awkward. Apart from the neat room, nice interior and delicious food, the staff's actions make me feel like I'm staying at a 200k/night Reddoorz. Applause for the friendly night shift staff, helpful security! Thank you. Hopefully it can change for the better in the future because this hotel is good.
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Accommodation's Reply
15 Jul 2025
Dear Mr./s. R*i, Thank you for taking the time to share your experience while staying at Sotis Residence. We have passed your feedback on to the team for future improvements. We hope to have the opportunity to serve you again in the future. Best regards. Sotis Residence Management
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C***a
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8.5
/10
Reviewed 5 week(s) ago
The location is easy to reach, the rooms are quite comfortable.
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E***I
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Business
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8.5
/10
Reviewed 9 week(s) ago
Friendly staff, strategic location, easy access, comfortable rooms & good breakfast too.
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Accommodation's Reply
04 Jun 2025
Dear Mrs./Mr. E*I. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. We hope that you and your family can stay at our property in the future. Best regards. Management, Sotis Residence Pejompongan
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B***a
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Transit
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9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, FO is very proactive in helping guests who request something. This hotel cannot be underestimated! Keep up the friendliness, salute to all the team/all staff
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Mrs./Mr. B*a, Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. We hope that you and your family can stay at our property in the future. Best regards. Management of Sotis Residence Pejompongan
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R***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The location is close to the city center so it is easy to reach... if it's night and you need to find dinner, the location is close to the culinary center.
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2 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Mrs./Mr. R*s. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager
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Zulfrida F. S.
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8.3
/10
Reviewed 31 week(s) ago
The room floor is a bit dirty, there are signs and there are dirty tissues on the floor at the edge of the bed. It was not swept properly.
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mrs. Zulfrida FS Thank you for taking the time to share your experience while staying at Sotis Residence. We apologize for not being able to meet your expectations, your complaint has been conveyed to the team so that we can improve it in the future. Your feedback is very important to us, in order to improve our quality in the future and for the comfort of every guest. We always try to make every guest feel comfortable and we will use your feedback to guide our team. We hope that we will be given the opportunity to serve you again in the future. Best regards, Norman Wahyono. Residence Manager
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D***a
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Business
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10.0
/10
Reviewed 31 week(s) ago
The hotel staff is friendly and very helpful, the room is clean, the toilet is also clean. Comfortable to stay here and the location is strategic 👍🏻
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mrs./Mr. D*a. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager
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M***a
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10.0
/10
Reviewed 32 week(s) ago
very clean hotel comfortable room
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Accommodation's Reply
27 Dec 2024
Dear Mrs./Mr. M*a. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager
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A***s
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Business
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8.3
/10
Reviewed 33 week(s) ago
Some of the towels smell like they haven't been changed. Breakfast is not very varied. Otherwise, it's okay.
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Accommodation's Reply
17 Dec 2024
Dear Mrs./Mr. A*s, Thank you for choosing Sotis Residence and choosing to stay at our property. Thank you also for the review that has been given. We apologize for the inconvenience. We have conveyed this to our team, so that we can fix it in the future, and we promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager.
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F***y
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Business
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9.4
/10
Reviewed 34 week(s) ago
So far so good OK recommend 👍
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Accommodation's Reply
06 Dec 2024
Dear Mrs./Mr. F*y. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager
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Sukidewi K.
icon-Leisure
Leisure
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10.0
/10
Reviewed 35 week(s) ago
The staff is very friendly, the food is also delicious. Always a regular whenever there is an event in the Senayan area
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Mrs. Sukidewi to. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality and quality. We hope, you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager
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y***n
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8.7
/10
Reviewed 37 week(s) ago
Price does not match the room booked
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2 people find it helpful
Accommodation's Reply
19 Nov 2024
Dear Ms./Mr. Y*n. Thank you for taking the time to share your experience while staying at Sotis Residence. We apologize for not being able to meet your expectations with a price that does not match the room you ordered, the room price can change according to conditions in the surrounding area and we have conveyed this to the team. We hope that we will be given the opportunity to serve you again. In the future. Yours sincerely, Norman Wahyono. Residence Manager.
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R***a
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Business
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6.3
/10
Reviewed 38 week(s) ago
The receptionist is not very friendly, not smiling, not greeting. Not friendly for motorbike parking, very very very narrow and steep. The electric kettle is dirty, it seems it hasn't been cleaned. The room has no windows facing out, facing the wall. The room tissue is out/empty. The shower water smells bad every time it is turned on. Not good enough for that price
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Accommodation's Reply
19 Nov 2024
Dear Ms./Mr. R*a. Thank you for taking the time to share your experience while staying at Sotis Residence. We apologize for not being able to meet your expectations, your complaint has been conveyed to the team so that we can improve it in the future. Your feedback is very important to us, in order to improve our quality in the future and for the comfort of every guest. We always strive to make every guest feel comfortable and we will use your feedback to guide our team. We hope that we will be given the opportunity to serve you again in the future. Best regards, Norman Wahyono. Residence Manager.
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F***a
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10.0
/10
Reviewed 40 week(s) ago
Thank you, the room is really good. I have done several activities here.
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1 people find it helpful
Accommodation's Reply
28 Oct 2024
Dear Mr. F*a. Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager.
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Zein P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
The location is very strategic, it has access to the main road so we won't have to book for public transport to get to near facilities.
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Accommodation's Reply
15 Oct 2024
Dear Mr. Zein PH Thank you for choosing Sotis Residence. And thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is Going the extra mile for guest satisfaction. Once again, thank you for the review that you gave. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager.
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Lorensius W. L. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The room is quite old but clean. I stayed here one night for Jakarta Running Festival, its around 3 km to Gate 7 Gelora Bung Karno, good for warm up:). There are also a lot of food stall around, pecel lele, ayam goreng and one of Ibnu Jamilo nasi goreng also. The minimarket alfamidi alose near the hotel.
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Accommodation's Reply
18 Oct 2024
Dear Mr. Lorensius WLT Thank you for choosing Sotis Residence and we are very happy to know that you enjoyed your stay at our property, thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is -Going the extra mile for guest satisfaction. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager.
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Elda S.
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6.6
/10
Reviewed 42 week(s) ago
Cleanliness and AC is not cold.
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Accommodation's Reply
18 Oct 2024
Dear Ms. Elda S. Thank you for taking the time to share your experience while staying at Sotis Residence. We apologize for not being able to meet your expectations, due to the cleanliness and condition of our room air conditioning, which were less than satisfactory when you stayed at our place. We have conveyed your complaint to the team so that we can improve it in the future. Your feedback is very important to us, in order to improve our quality in the future and for the comfort of every guest. We always try to make every guest feel comfortable and we will use your feedback to guide our team. We hope that we will be given the opportunity to serve you again in the future. Best regards, Norman Wahyono. Residence Manager.
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B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good.
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Accommodation's Reply
08 Aug 2024
Dear Mrs./Mr. B*y. Thank you for choosing Sotis Residence. And thank you also for the review that has been given. Every positive feedback that we receive, always becomes a benchmark for the service that we provide because our motto is Going the extra mile for guest satisfaction. Once again, thank you for the review that you gave. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Best regards, Norman Wahyono. Residence Manager.
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R***y
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8.8
/10
Reviewed 54 week(s) ago
The hotel is located in the city center. Friendly service, rooms are also good. It's just that when staying overnight there was a sound from another room shifting furniture. And that's annoying. This means that the soundproofing between rooms is still not good (I stayed on floor M). Car parking space is also limited. Overall okay considering the position.
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3 people find it helpful
Accommodation's Reply
22 Jul 2024
Dear Mrs./Mr. R*y. Thank you for choosing Sotis Residence. And thank you also for the review you have given. Every positive feedback we receive always becomes a benchmark for the service we provide because our motto is Going the extra mile for guest satisfaction. Once again, thank you for the review you provided. We promise to always maintain and always improve our quality. We hope that you and your family can stay at our property in the future. Sincerely, Norman Wahyono. Residence Manager.
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Number of reviews per page
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