Horex (Horison Express) Hotel Sentani

Explore Horex (Horison Express) Hotel Sentani
8.8
Very Good
From 2,485 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Horex (Horison Express) Hotel Sentani
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Staff Friendliness (103)
Accessibility (101)
Bedroom (100)
Bathroom (91)
Room Space (85)
Ambiance (84)
Hotel Area (79)
Check-in/out Time (77)
Taste (70)
Variety (70)
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Traveler Reviews Horex (Horison Express) Hotel Sentani

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40
Customer reviews
E***E
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 day(s) ago
The AC wasn't cold, there was no TV broadcast, they said breakfast was sold out so we had to look for it outside even though the hotel price included breakfast for 2 people.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 7 day(s) ago
The staff were very friendly from check-in to check-out.
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Verified Traveler
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Transit
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9.4
/10
Reviewed 1 week(s) ago
Friendly staff, assisted with every necessary process and provided good service during your stay at the hotel.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly from the airport pick-up, check-in process to the airport drop-off.
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N***n
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Business
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10.0
/10
Reviewed 3 week(s) ago
The staff is friendly. Located close to the airport and shopping place.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Horex Sentani Hotel would like to inform you that we appreciate you taking the time to share your feedback regarding your stay at Horex Sentani Hotel. We are delighted to have welcomed you. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service make every guest feel at home and comfortable during their stay at Horex Sentani Hotel. We are pleased that you were impressed with our hotel, from the rooms to the friendly service of our staff. We will share this good news with you, and it will be an encouragement for us to continue providing the best service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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R***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Transit guests who got off the plane at 09.00 were told to wait until 12 o'clock before they could enter their rooms 😭
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, This is a message from Horex Centani Hotel. Thank you for taking the time to share your feedback regarding your stay at Horex Centani Hotel. We were delighted to welcome you. We sincerely apologize for any unpleasant experience you had during your stay. We are deeply saddened to hear that the service you received did not meet your expectations, and we appreciate your patience and understanding. We have thoroughly assessed the situation and are working to rectify any shortcomings in our services. We will consider your feedback valuable to us, and we are committed to providing a better experience in the future. Guest satisfaction is our top priority, and we take every comment seriously. If you would be willing to provide further details about your experience, we would be happy to address any shortcomings. We hope to provide better service in the future and hope you will give us the opportunity to regain your trust. Thank you for your understanding and consideration. Sincerely, Hartanto, General Manager
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Paris p. t.
icon-Transit
Transit
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9.7
/10
Reviewed 5 week(s) ago
Even though the parking space is limited, it is comfortable and tidy.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Paris P.T., This is a brief message from Horex Centani Hotel. Thank you for taking the time to share your feedback regarding your stay at Horex Centani Hotel. We are pleased that you visited us. We sincerely apologize for the unpleasant experience you had at our hotel. We are deeply saddened to hear that the service you received did not meet your expectations, and we appreciate your patience and understanding. We have thoroughly assessed the situation and are taking steps to improve any shortcomings in our service. We will consider your feedback extremely valuable to us, and we are committed to providing a better experience in the future. Guest satisfaction is our top priority, and we take every comment seriously. If you would be willing to provide further details about your experience, we would be happy to address any shortcomings. We hope to provide better service in the future and hope you will give us the opportunity to regain your trust. Thank you for your understanding and consideration. Sincerely, Hartanto, General Manager
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M***t
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
Very nice hotel. The staff are friendly and helpful. I enjoyed my stay. Thanks.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Horex Sentani Hotel would like to inform you that we appreciate you taking the time to share your feedback regarding your stay at Horex Sentani Hotel. We are delighted to have welcomed you. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service make every guest feel at home and comfortable during their stay at Horex Sentani Hotel. We are pleased that you were impressed with our hotel, from the rooms to the friendly service of our staff. We will share this good news with you, and it will be an encouragement for us to continue providing the best service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Free airport pick up and drop off, friendly staff, thank you Horex Sentani
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Respectfully yours, Horex Centani Hotel extends its deepest gratitude for your time in sharing your feedback regarding your stay at Horex Centani Hotel. We were delighted to welcome you. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service aim to make every guest feel at home and ensure a comfortable stay. We are pleased that you were impressed with our hotel, from the rooms to the friendly service of our staff. We will share this good news with you, and it will motivate us to continue providing the best possible service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again, Sincerely, The Management Team, Horex Centani Hotel
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Selly L. U.
icon-Transit
Transit
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8.5
/10
Reviewed 8 week(s) ago
I often stay here on vacation. The hotel is clean, the rooms are tidy, the receptionists are friendly, and the food is delicious.
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Accommodation's Reply
01 Jul 2026
Dear Mrs. Sally Lu, From Horex Centani Hotel, we respectfully thank you for taking the time to provide feedback during your stay. We are delighted that you visited us. We are committed to continuously improving the services we provide to all our guests. The warmth and hospitality we demonstrate are aimed at making every guest feel at home, ensuring there is no discomfort during their stay at Horex Centani. We are very pleased to hear that you were impressed with our hotel, from the rooms to the friendliness of our staff. We will share this good news with you, and it motivates us even more to provide the best possible service to our guests. We hope that our hotel will remain your first choice every time you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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e***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was very helpful during early check-in and storing items in the refrigerator.. great
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Respectfully yours from Horex Centani Hotel, thank you for taking the time to share your feedback about your stay. We were delighted to welcome you. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service make every guest feel at home and comfortable during their stay at Horex Centani. We are pleased that you were impressed with our hotel, from the rooms to the friendly service of our staff. We will share this good news with you, and it will encourage us to continue providing the best service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly, kind, polite, clean, beautiful.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We are pleased to share the following from Horex Centani Hotel. Thank you for taking the time to share your feedback about your stay at Horex Centani Hotel. We are delighted that you visited us. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service make every guest feel at home and comfortable during their stay at Horex Centani Hotel. We are pleased that you enjoyed your stay, from the comfort of the rooms to the friendliness of our staff. We will share this good news with you, and it will encourage us to continue providing the best possible service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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joshua e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The first place that is always headed, because of the comfort of staying especially during breakfast.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Joshua E., Sincerely, Horex Centani Hotel. Thank you for taking the time to share your feedback on your stay at Horex Centani Hotel. We were delighted to welcome you. We are committed to continuously improving the services we provide to all our guests. The warmth and hospitality we demonstrate are aimed at making every guest feel at home, ensuring there is no discomfort during their stay at Horex Centani Hotel. We are very pleased to hear that you enjoyed our hotel, from the rooms to the friendliness of our staff. We will share this good news, and it motivates us even more to provide the best possible service to our guests. We hope our hotel will be your first choice every time you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Near Sentani airport, there are adequate pick-up and drop-off facilities, friendly staff.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Respectfully yours from Horex Centani Hotel, thank you for taking the time to share your feedback on your stay. We were delighted to welcome you. We are committed to continuously improving the services we provide to all our guests. Our warmth and friendly service make every guest feel at home and comfortable during their stay at Horex Centani. We are pleased that you were impressed with our hotel, from the rooms to the friendly service of our staff. We will share this good news with you, and it will encourage us to continue providing the best possible service to all our guests. We hope our hotel will be your first choice when you visit Jayapura, Papua. Thank you again. Sincerely, Hartanto, General Manager
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P***l
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Near airport, free shuttle from and to airport, friendly staff, good ambience. Recommended.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, We would like to inform you from Hor-Ex Centani Hotel that we appreciate your choice of hotel for your stay and your positive review. We will maintain and improve our services. We sincerely hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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V***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Comfortable and strategic hotel for transit
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, We would like to inform you from Hor-Ex Centani Hotel that we appreciate your choice of hotel for your stay and your positive review. We will maintain and improve our services. We sincerely hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel is very close to the airport, the staff are friendly, the surrounding environment is also supportive, across the street there is a buffet or KFC in Saga, next to the hotel a little way there is Mixue.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, We would like to inform you from Hor-Ex Centani Hotel that we appreciate your choice of hotel for your stay and your positive review. We will maintain and improve our services. We sincerely hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly and helpful. Airport pick-up and drop-off are available. The rooms are clean and don't smell musty. The airport is close by, and you can walk to restaurants and ATMs.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, We would like to inform you from Hor-Ex Centani Hotel that we appreciate your choice of hotel for your stay and your positive review. We will maintain and improve our services. We sincerely hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The check-in process was fast and easy, the room condition and cleanliness were all excellent, the airport shuttle was free, and the food was delicious 🤤
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, We would like to inform you from Hor-Ex Centani Hotel that we appreciate your choice of hotel for your stay and your positive review. We are committed to continuous improvement and hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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Yohan S. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Overall good, friendly service
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Accommodation's Reply
02 Jun 2026
Dear Mr. Johan, This is a message from Hor-Ex Centani Hotel. We would like to thank you for choosing Hor-Ex Centani Hotel as your accommodation. Thank you for your positive review. We will maintain and improve our service. We sincerely hope you will return to stay with us again. Sincerely, The Management Team, Hor-Ex Centani Hotel
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Number of reviews per page
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