8.3
Very Good
From 3,018 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.7

Location

8.3

Service and Facilites

8.2

People often mention about Urbanest Inn House TB Simatupang
All
Surroundings (12)
Ambiance (12)
Bedroom (12)
Bathroom (12)
Accessibility (11)
Family Friendly (10)
Distance to City Center (9)
Staff Friendliness (9)
Room Space (9)
Hotel Area (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Urbanest Inn House TB Simatupang

Number of reviews per page
20
40
Customer reviews
o***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
good for working during staycation
Translated by Google Icon
See original
2 people find it helpful
n***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
ok everything is cool, from the facilities, rooms and directions listed in all rooms are very helpful top
Translated by Google Icon
See original
Find this review helpful?
R***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 17 week(s) ago
Room service, cleanliness, and food menu service do not match the price.
Translated by Google Icon
See original
2 people find it helpful
H***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly staff. Clean room. Comfortable location, not noisy, and delicious breakfast. Parking is also spacious. Check in is fast and not difficult, so is check out.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, and fast response, only the TV has no broadcast, breakfast please have many choices so that it matches the room rate and is not subject to additional costs. Everything is top, next time I will come again to invite relatives & friends🙏
Translated by Google Icon
See original
1 people find it helpful
D***d
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
Only lacking in road access which is not very wide
Translated by Google Icon
See original
2 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
I highly recommend and subscribe to this hotel, it's clean and the staff are friendly
Translated by Google Icon
See original
2 people find it helpful
A***e
icon-origin-TRAVELOKA
5.6
/10
Reviewed 23 week(s) ago
Very disappointed. Hopefully the service at the place can be improved. Starting from the information to check out. Especially about the charge for our 2 small children who were in the same room. Very disappointed.
Translated by Google Icon
See original
4 people find it helpful
A***e
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 23 week(s) ago
In my entire life staying with family, I have never been charged for my small children. This is the first time I have been charged. If you really want to be charged, you should inform me earlier, don't just inform me when you are about to check out. Very disappointed!!
Translated by Google Icon
See original
3 people find it helpful
r***u
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
The room has lots of mosquitoes, the cleanliness of the bathroom needs to be improved, the TV can't be used
Translated by Google Icon
See original
5 people find it helpful
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Quite unique room. Mezanine room is nice. Spacious
1 people find it helpful
D***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
I came here in 2018 because it was comfortable. Ehhh in 2024 I came here hoping to be able to swim on Sunday. And it turned out that Saturday afternoon the swimming pool was still dirty. And on Sunday morning the pool water had just been treated and in the end my child only swam in the very small pool, because the staff said he was afraid of itching. Anyway, this guest house doesn't seem to have any intention at all. The pillows are also flat. The breakfast is also very minimal 😂 I'm fed up. BTW, even though I got a price of only 371,000, it was a dud this weekend
Read More
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-origin-TRAVELOKA
6.7
/10
Reviewed 39 week(s) ago
The room had lots of mosquitoes, and the room did not have a city view.
Translated by Google Icon
See original
2 people find it helpful
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The place is comfortable & fun, the city light view is better than the pool view.
Translated by Google Icon
See original
1 people find it helpful
E***g
icon-origin-TRAVELOKA
5.3
/10
Reviewed 41 week(s) ago
Hot water sometimes doesn't work. When asking for an invoice, it's not served.
Translated by Google Icon
See original
2 people find it helpful
S***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
The owner & management were very unhelpful when I wanted to extend, the receptionist said it was not allowed, but finally I did it through the application, but because I was still sleepy in the morning, I ended up choosing the wrong date, I immediately reported it to the receptionist to get a policy on changing the date, Traveloka said it was okay, but the management didn't want to approve it, very disappointing.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 45 week(s) ago
The deposit money was not transferred back: (.
Translated by Google Icon
See original
1 people find it helpful
Rina F. S.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 46 week(s) ago
TV channels are not running smoothly, they keep getting stuck.
Translated by Google Icon
See original
1 people find it helpful
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Comfortable. Strategic location. Many culinary choices.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Isni Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Thankyou for our nice staycation its so calming yet healing our soul.
Find this review helpful?
Number of reviews per page
20
40