INNSIDE by Melia Yogyakarta

Explore INNSIDE by Melia Yogyakarta
8.7
Very Good
From 6,276 reviews
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Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.5

Service and Facilites

8.8

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Staff Friendliness (249)
Bedroom (249)
Ambiance (231)
Room Space (227)
Bathroom (210)
Taste (194)
Hotel Area (193)
Variety (178)
Family Friendly (177)
Accessibility (158)
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Traveler Reviews INNSIDE by Melia Yogyakarta

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Customer reviews
g***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
A modern and clean hotel, hopefully it can continue to be kept clean ✨
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P***r
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Leisure
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6.6
/10
Reviewed 1 week(s) ago
I was very disappointed with my stay at Innside Yogyakarta, but I was also pleased with the service from the entire staff at Innside by Meliá. Here's my explanation: 1. I was disappointed with the "The Innside With Terrace" room type on the 3rd and 2nd floors, as it turned out all of them were occupied by smoking guests. I had expected a more expensive room type to offer better comfort. My suggestion is to change the room name to "The Innside With Terrace - Smoking" so that guests like me are not deceived. And please improve the room size, as it is actually the same as the non-terrace room type. 2. After being forced to stay in a smoking room for one night, I was finally moved to the 2nd floor, which was promised to be a non-smoking room. But once again, I was lied to. The room still smelled of cigarettes in the bathroom, although the smell was not as strong as in the previous room. 3. The bathroom in the room on the 2nd floor was designed oddly without considering the comfort of the guests staying in the room. a. The bathroom door is asymmetrical, causing the door and glass wall to clash (photo attached). b. The bathroom concept is open, but the toilet door doesn't fully open from top to bottom, so when guests defecate, the smell permeates the entire bedroom, and when flushing, the water makes a loud noise that enters the room (photo attached). c. The bathroom floor isn't leveled properly, causing water to overflow (photo attached). 4. Appreciation - I appreciate the very friendly service from the entire Innside team during my stay. In conclusion, management needs to address the building's construction defects to prevent future damage to Melia's reputation. Thank you. Stay May 1-4, 2026
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Accommodation's Reply
12 May 2026
Dear Mr. Peter, Warm greetings from INNSide Yogyakarta. Thank you for taking the time to share your valuable review. On behalf of management, we apologize for any inconvenience you may have experienced. We greatly appreciate your feedback and will discuss it with management for future improvements. We hope to welcome you back again in the future so we can serve you even better. Have a great day and #staycurious! Thank you!
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The food is delicious, the staff is friendly, the place is clean.
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Accommodation's Reply
12 May 2026
Dear Mr./Ms. I*h, Warm greetings from INNSide Yogyakarta. Thank you for your review. We are very proud of your compliments. We hope you enjoyed your stay with us, along with our service and warm hospitality. We always welcome you back in the future. Have a great day and #staycurious! Thank you!
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Gad A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable and very value for money
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F***n
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9.4
/10
Reviewed 2 week(s) ago
Strategic location, comfortable atmosphere, lots of people selling around the area.
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Accommodation's Reply
12 May 2026
Dear Mr./Ms. F*n, Warm greetings from INNSide Yogyakarta. Thank you for your review. We are very proud of your compliments. We hope you enjoyed your stay with us, and that you were treated to our warm service and hospitality. We look forward to welcoming you back in the future. Have a great day and #staycurious! Thank you!
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F***n
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9.4
/10
Reviewed 2 week(s) ago
Very comfortable, strategic location, easy to get everywhere.
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Accommodation's Reply
12 May 2026
Dear Mr./Ms. F*n, Warm greetings from INNSide Yogyakarta. Thank you for your review. We are very proud of your compliments. We hope you enjoyed your stay with us, and that you were treated to our warm service and hospitality. We look forward to welcoming you back in the future. Have a great day and #staycurious! Thank you!
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H***n
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Family vacations are more fun, large parking area
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr. H*n, Warm greetings from INNSide Yogyakarta. Thank you for your review. We are very proud of your compliments. We hope you enjoyed your stay with us. With our warm welcome and service, we hope to welcome you back in the future. Have a great day and #staycurious! Thank you!
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Anjas S. T.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, the hotel is comfortable, it's definitely recommended, but the downside is that the TV isn't a smart TV yet and the distance to the city is quite far, overall it's the best :)
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Accommodation's Reply
12 May 2026
Dear Mr. Anjus S.T., Sincerely yours from Innside Yogyakarta. Thank you for your review. We are proud to receive such compliments and apologize that we were unable to provide a television as you requested. We will work to improve in this area. We hope you enjoyed your stay with us, and that you were treated with our excellent hospitality and service. We look forward to welcoming you again in the future. Have a great day and #staycurious! Thank you!
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I***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
This is my second stay here, and I'm still impressed with the service, the friendliness of the staff, the food, and even the delicious coffee. The best view of Mount Merapi. It was raining on arrival, but the next morning it was clearly visible from the 7th floor. The cleanliness of the rooms and hotel area is very well maintained, I really appreciate the cleaning team who are always on standby to maintain cleanliness. I will come back if I have the opportunity.
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1 people find it helpful
Accommodation's Reply
01 May 2026
Dear Mr. I*n, Warm regards from INNSide Yogyakarta. Thank you for choosing our hotel as your destination in this city. We sincerely hope you had a comfortable stay, and we are proud that our entire team was able to provide you with the best possible service throughout your visit. We look forward to your next visit. Have a great day and #staycurious! Thank you!
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Y***f
icon-Leisure
Leisure
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9.7
/10
Reviewed 3 week(s) ago
The staff is so friendly and helpful. Great place
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Accommodation's Reply
01 May 2026
Dear Bapak Y***f, Greetings from INNSiDE Yogyakarta, Thank you for sending us the wonderful feedback. We are glad that you enjoy the hotel and the facilities we have. We also hope all the team have been able to assist you during the time. We hope soon you will come again to enjoy more with us. Have a great day and #staycurious! Cheers!
Laurensia M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the room smells nice, the room is quite spacious, clean, the AC is cold, comfortable, I will come back to stay here again if I go to Jogja.
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1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Ms. Laurencia M., Warm greetings from INNSide Yogyakarta. Thank you for your review on Traveloka.com. We are proud of your feedback. We hope you enjoyed your comfortable stay with us. We look forward to welcoming you back to our hotel again. Have a great day and #staycurious! Thank you!
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nike
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The atmosphere and cleanliness of the hotel (room) are good, the service.....😒 when I asked to borrow an iron they didn't come, when I asked to get cutlery they didn't respond.
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Accommodation's Reply
01 May 2026
Dear Mr. Nike, Sincerely yours from INNSide Yogyakarta. Thank you for your review. We hope you enjoyed your stay with us. We apologize for any inconvenience you experienced during your stay and will focus on improving this. We hope to welcome you back again in the future. Have a great day and #staycurious! Thank you!
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W***I
icon-Staycation
Staycation
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8.5
/10
Reviewed 4 week(s) ago
Strategic location and great breakfast menu
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1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Mr./Mrs. W*l, Sincerely yours from INNSide Yogyakarta. Thank you for your review on Traveloka.com. We are very proud of your feedback. We hope you enjoyed your stay with us. We look forward to welcoming you back to our hotel again. Have a great day and #staycurious! Thank you!
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R Santy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
During my stay from March 20th to 25th, 2026, in 3 rooms, everything was fine. The hotel staff were very friendly and responsive when we asked for assistance. However, I was very disappointed with the laundry service. During our stay, we used the hotel laundry, and the results were not as expected. When the laundry was returned to us, some underwear was still damp, my and my child's white clothes still had dirt on them (I had already left a note to ask for them to be cleaned), and some clothes smelled like they had been laundered. I've already mentioned this, but it still happened again. We hope the hotel will be more discerning in choosing which laundry partners they work with (the staff informed us that the laundry is outsourced to a third party). Of all the hotel facilities and services, only the laundry service was very disappointing. Hopefully, this won't happen again. Thank you.
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1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Mr./Ms. r santy S, Sincerely yours from INNSide Yogyakarta, Thank you for taking the time to share your review with us. On behalf of management, we apologize for any inconvenience you experienced during your stay, particularly regarding the laundry service. We will ensure that such incidents do not occur again in the future. We hope to provide you with faster service so that you will not be disappointed. We look forward to welcoming you back in the future for better service and a better experience. Have a great day! Sincerely yours.
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S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel is clean, the atmosphere is quite nice, the service is friendly, but the food tastes less than satisfactory.
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Accommodation's Reply
01 May 2026
Dear Mr./Ms. S*i, Sincerely yours from INNSide Yogyakarta. Thank you for your review. We hope you enjoyed your stay with us. We apologize for any inconvenience you experienced during your stay, and we will take your feedback into consideration for future improvements. We look forward to welcoming you back in the future. Have a great day and #staycurious! Thank you!
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N***O
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Clean and nice, just a bit far from the city center
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Accommodation's Reply
19 Apr 2026
Dear Mr./Ms. N*O, With highest regards from INNSide Yogyakarta, Thank you for your review on Traveloka.com. We are very proud of your review. We hope you had a comfortable experience during your stay at our hotel, and we sincerely hope to welcome and serve you again at our hotel. Have a great day and #alwaysexplore! Sincerely!
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Vindhy R. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are clean, spacious, comfortable, the staff is friendly, the breakfast is also the best. Anyway, if you want to go to Jogja, just stay here..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Vindy R.P., Sincerely yours from INNSide Yogyakarta. Thank you for your review on Traveloka.com. We are very proud of your feedback. We hope you had a comfortable stay with us. We sincerely hope to welcome and serve you again at our hotel. Have a great day and #staycurious! Thank you!
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended.. The staff are friendly, the rooms are very clean and spacious, the food is varied and all delicious.. I will definitely come back again sometime when I go to Jogja🥰
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3 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Mr./Ms. s*i, Sincerely yours from INNSide Yogyakarta. Thank you for your review on Traveloka.com. We are very proud of your review. We hope you had a comfortable stay with us, and we sincerely hope to welcome and serve you again at our hotel. Have a great day and #staycurious! Thank you!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Overall good.. Arrived at 14.00 still had to wait for the room to be cleaned..
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2 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm regards from INNside Yogyakarta. Thank you for your review on Traveloka.com. We are very proud of your feedback. We hope you had a memorable stay at our hotel. We look forward to welcoming you back again. Have a great day and #staycurious! Sincerely!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was very friendly and helpful
1 people find it helpful
Accommodation's Reply
01 May 2026
Dear Bapak G***t, Greetings from INNSiDE Yogyakarta, Thank you for sending us the wonderful feedback. We are glad that you enjoy the hotel and the facilities we have. We also hope all the team have been able to assist you during the time. We hope soon you will come again to enjoy more with us. Have a great day and #staycurious! Cheers!
Number of reviews per page
20
40