Blackbird Hotel Bandung

Explore Blackbird Hotel Bandung
8.6
Very Good
From 3,169 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.8

Meal

8.4

Location

8.6

Service and Facilites

8.7

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Ambiance (63)
Staff Friendliness (62)
Taste (58)
Bedroom (52)
Variety (50)
Room Space (49)
Bathroom (49)
Surroundings (42)
Hotel Area (42)
Family Friendly (38)
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Traveler Reviews Blackbird Hotel Bandung

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40
Customer reviews
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
From the service to the rooms, everything was perfect.
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M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The place is quite comfortable, the rooms are quite clean, it's easily accessible on the roadside, and the service is pretty good. I only booked a room with a balcony, but this one didn't. The ambiance is quite pleasant, and it's away from the crowds. Breakfast is a buffet and quite tasty. 7/10.
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I Made B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff was friendly, the best place to stay and take a rest from the city 🙌
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is nice, friendly, the hotel is comfortable, very clean.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 7 week(s) ago
The room smelled musty, and the bed and pillows were damp. It would be nice if the photos on the platform matched the real thing. I booked a room with a jacuzzi/bathtub, but when I got the room, it didn't.
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Sidik N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Overall it's good, but there's no elevator, so those who get a room on the second floor have to carry their suitcases up the stairs.
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1 people find it helpful
K***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything is very good, but the food is the best, you must try the food at the restaurant, breakfast is also good, besides breakfast, you can also have lunch and dinner at the restaurant, the jacuzzi is spacious enough for a group, all the staff are also fast and friendly.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for taking the time to review Blackbird Hotel. We are delighted to hear that you had a wonderful experience, and we are committed to creating even better experiences for our guests in the future. We look forward to welcoming you again next time! #LivetheLifewithMaja
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andika c. d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It was a cool and wonderful stay, in a drum-shaped room and a garden hut. It was amazing. The downside is the small pool, and if you swim during hut hours, it's not nice to be watched by people like they're watching ondel-ondel.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Hello Andika, thank you so much for your kind review. We are delighted to hear that you enjoyed your stay in the drum-shaped room and the garden breakfast atmosphere. Our concept is to provide a special and memorable experience. Regarding the pool appearing small and being close to the breakfast area, we understand this inconvenience, especially during the rather busy breakfast time. This feedback is very valuable for our future evaluations, particularly concerning the layout of the space and the comfort of guests swimming. Thank you again for sharing your honest experience and expressing your continued appreciation. We hope to welcome you back again for an even more comfortable and enjoyable experience.
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Marwan
icon-origin-TRAVELOKA
5.0
/10
Reviewed 14 week(s) ago
I booked a standard room, and the picture showed a room with a bathtub. I was given a completely different room than the one pictured, with no bathtub. Disappointed.
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3 people find it helpful
Accommodation's Reply
26 Feb 2026
Hello Marwan, Thank you for your feedback. We apologize for your disappointment regarding the discrepancy between the room photos and the bathroom amenities. We understand that photos are one of the key factors in booking, so when reality differs, it can be disappointing. We need to inform you that in some cases, photos displayed on online hotel booking websites (OTAs) may come from third-party content, which may not always be entirely accurate or may be mixed with photos of different room types. However, we do not want to use this as an excuse. We remain responsible for ensuring that the information displayed is accurate and not misleading. We will work with the OTAs again to ensure that the photos and descriptions of each room type are accurate to prevent this from happening again in the future. We apologize again for this inconvenience and thank you for helping us investigate. We hope to have the opportunity to provide you with a better stay experience in the future.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I have stayed at this hotel several times since 2021, which says a lot about how comfortable and enjoyable it is. This stay was just as pleasant as always. Just a small note for room 328—the mattress is starting to feel quite hard, and it seems like some of the springs may no longer be functioning properly. It might be time for a replacement. Thanks, Blackbird.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear our beloved guest, We acknowledge that there are some maintenance issues that we should fix. Therefore, we are very thankful for your input of Blackbird Hotel. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Overall the hotel is good.. it's just that the room's AC wasn't working properly, so we requested to move rooms, but it turned out that the only available room with the same type was a twin bed☹️
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Accommodation's Reply
16 Feb 2026
Dear Gentlemen/Ladies, We apologize for any inconvenience caused. We understand that there are some areas of air conditioning maintenance we can improve, and therefore we greatly appreciate your feedback regarding Blackbird Hotel. We will certainly use your suggestions to improve our services in the future. We hope to welcome you again next time! #LiveWithMaja
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Dwi P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The service is very good, but the order from the medium application has a bathtub, but the order that came to the hotel was without a bathtub, the hotel is very good.
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Accommodation's Reply
02 Feb 2026
Hello Kak, thank you for sharing your experience 🙏 We're glad to know our team was able to assist you efficiently. Regarding the discrepancy in room details from your Traveloka booking, it's true that in some cases system errors on the platform may occur, causing the information entered into our system to differ. However, we always strive to help and find the best solution, considering room availability at the time of check-in. Thank you for your understanding, and we hope to welcome you back again soon.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 18 week(s) ago
The atmosphere is okay and cool. The cleanliness of the bathtub still needs to be improved. Furthermore, the Wi-Fi is slow.
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3 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, We apologize for any inconvenience caused. We understand there are areas we can improve regarding cleanliness and Wi-Fi connectivity, and therefore we greatly appreciate your feedback about Blackbird Hotel. We will certainly take your suggestions into consideration to improve our services in the future. We look forward to welcoming you again! #LivingWithMaja
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Satisfied staying 2 nights here, suitable for a holiday with family
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Accommodation's Reply
02 Feb 2026
Dear Gentlemen/Ladies, Thank you so much for taking the time to review Blackbird Hotel. We are delighted to hear that you had a wonderful experience, and we will continue to strive to provide an excellent experience for all our guests. We hope to welcome you again next time! #LivingWithMaja
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tony s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Comfortable and cool, great for just a staycation
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Accommodation's Reply
02 Feb 2026
Hi Tony, Thank you so much for taking the time to write a review for the Blackbird Hotel. We are delighted to hear that you had a wonderful experience here, and we will continue to strive to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I stayed in a drum room, and it was very pleasant. The only thing missing is more lighting in the room and bathroom.
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Gentlemen/Ladies, Thank you so much for taking the time to write a review for Blackbird Hotel. We are delighted to hear that you had a wonderful experience, and we will continue to strive to provide an excellent experience for all our guests. We hope to welcome you again next time! #LivingWithMaja
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M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 20 week(s) ago
I came here with my family. During breakfast, I really wanted to try fried rice, but unfortunately, there wasn't a chef standing by, as I understand the fried rice here is cooked to order. Then, at the Bread Stall, I was disappointed that the bread had mold on it, but after I informed the staff, they quickly replaced it with a new one. The staff were friendly and responsive. Overall, my stay here was okay.
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Accommodation's Reply
02 Feb 2026
Hello Kak, thank you for sharing your experience. 🙏 We apologize for the inconvenience during breakfast, especially regarding the chef not finishing the fried rice and the condition of the bread at the bakery. We are aware of these issues and have recorded them for future improvements. Thank you also for your compliments on our team's welcoming and prompt service. We are delighted to hear that your overall experience was still positive. We hope to have the opportunity to welcome you and your family back again with even better service.
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The staff was okay, check-in was smooth, security was okay too, the buffet had a lot of choices of standard hotel flavors... you can request hot, delicious fried rice with a distinctive smoky aroma. The sheets were fragrant, and there were lots of soft pillows, but the wooden lattices were dusty, so you need to pay more attention to their cleanliness because they looked like they were being hit by sunlight... overall, happy staycation here
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Accommodation's Reply
02 Feb 2026
Dear Gentlemen/Ladies, Thank you so much for taking the time to write a review for Blackbird Hotel. We are delighted to hear that you had a wonderful experience, and we will continue to strive to provide an excellent experience for all our guests. We hope to welcome you again next time! #LivingWithMaja
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Nadiya P. (.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
The room is okay, but it doesn't quite meet expectations. Social media is overly glorified. There are lots of ants and insects. The jacuzzi is no exception. The wood is also a bit mossy despite being turned on continuously. The swimming pool is also small, not as big as it looks in the photos. The staff are all friendly. Breakfast is also okay, complete. However, unfortunately for what I paid around 6 million for 2 nights, I expected a bit more.
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Accommodation's Reply
02 Feb 2026
Hello Nadia, We apologize for any inconvenience your experience at the Blackbird Hotel may have been, and for it not meeting your expectations. All content on our social media platforms will be revised, but its size and appearance will remain unchanged, as will honest guest reviews. We apologize for the cleanliness issue, which we will reassess. Your feedback will undoubtedly be a valuable lesson for us in the future. We hope to see you again on your next visit! #LivingWithMaja
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
My first time here for my honeymoon. The hotel was great, clean, and smelled great. The atmosphere was very cool and comfortable. My only complaint is that the room wasn't soundproof enough, as I could hear noise from the room next to mine. Thank you.
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Gentlemen/Ladies, Thank you so much for taking the time to review Blackbird Hotel. We are delighted to hear that you had a positive experience, and we are committed to continuously improving the experience for all our guests. We apologize for the inadequate soundproofing, which our team will investigate and address. We look forward to welcoming you again in the future! #LivingWithMaja
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Number of reviews per page
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40