Overall Ratings & Reviews Granada Syariah Guest House

Very bad... if you work according to SOP, explain it to the customer in a friendly manner, the service is very bad, rude, there are cockroaches and rats in the lobby

The location is very strategic, cheap but on the edge of a big road, very close to shopping stores and Malang town square, the room is clean, the only downside is that the shower leaks, so when you turn on the shower the water splashes everywhere.

Overall everything is OK.. I just don't feel comfortable when the front desk staff asks again about how many people are in the room.. there are even some who say: make sure how many people are in the room... even though when we entered we were asked for the husband and wife's ID cards.. I understand that it's a sharia hotel.. but it's not that bad... even though the front office doesn't say anything about it in a hotel.

Enjoyed staying here because it was cheap and the hotel was clean.

A bit disappointed with the service. Very cool and very slow. Checked in at 3 but had to wait almost an hour. When I was able to check in, instead I had to order 2 rooms because they were over capacity. Usually that's not the case at other hotels. Whether you want to or not, order an extra bed. Well, maybe it's because the guest house doesn't provide shampoo and wifi🥲. Fortunately, the cheap price and comfortable room helped. Please improve the service again 👍.

The hotel room is clean, the bathroom is clean, the place is comfortable, the atmosphere is bright, the staff is friendly and kind, the room is not very big, but it's enough for just two of you, prayer mats and Al-Quran are provided, bed linen, clean towels, there's a small bolster so it feels comfortable. sleep at home.

The most worth it accommodation around Malang Square, with the price offered, the facilities are above expectations, the rooms are spacious, the floor is rough, there is a cupboard, the TV is clear, the toilet is also spacious and clean, the hot water is smooth, you can refill mineral water as much as you like, top markotope 👍🏻.

Clean and comfortable, only the parking lot is not spacious enough and breakfast is not provided.

Tempat ini sangat nyaman. Dekat pada aktivitas sehari-sehari. Nyaman dan tenang. Hanya saran saja seandainya disediakan microwave dan kulkas untuk umum dibelakang akan lebih siip. Alhamdulillah kamar bersih. Pelayanannya sepertu keluarga. Semiga ke depannya tetap terjaga. Amin.

Kain sprei nya halus dan lembut. Surprisingly ada guling buat dipeluk.

Tempatnya bersih banget 🤩, rekomen banget nginep di sini. Ke alun² malang bisa jalan kaki. Banyak yang jual makanan di luar 🫶.

Nice place, room clean and large, good location in central city.

Lokasinya enak, sayangnya pas saya menginap di sini smpat trjadi pemadaman saya telp bagian resepsionis nya tidak ada yang angkat lumayan panik karena saya hanya ber 2 sama anak. Setelah nunggu akhirnya ada yang menanganinya. Saran aja sih untuk resepsionis nya jangan di tinggal.

Room cleanliness is okay, what needs to be paid attention to is toilet cleanliness. If you are late in providing mineral water, you have to ask first.

Really recommended accommodation for staying in Malang City. The room is quite spacious and comfortable, the bathroom is clean, there is a sink and warm shower. Those who forget to bring toiletries don't need to worry, because towels, soap, toothbrushes and toothpaste are also provided. The wifi is fast, the employees are also very friendly. Drinking water is provided and can be refilled as much as you like. If you want coffee or sweet tea, tea, coffee, sugar and a heating kettle are provided in the room. In the room there is a TV too. The mattress is a twin bed model and there are pillows and bolsters too (it's rare for accommodation to provide bolsters. Hehehe). Very strategic location. Near Alfamart, with places to eat. If you want to go to Malang City Square or Kayoetangan heritage, you can reach it on foot. The distance to the station and market is also not too far. Overall 8.5/10

Clean, comfortable and close to the main square

Clean, comfortable, close to everywhere, next time I want to stay again.

Saya recomadasikan kalo ke Malang nginapnya ke hotel ini saja, tempatnya bersih, berada di pusat kota, kuliner dekat, kamar luas, air berfungsi dengan baik yang panas maunpun yang dingin, disediakan sajadah dan Al Quran, kopi, teh, dan teko pemanas air, TV dan pokoknya the best.

Bersih dan nyaman. Kamar bersih, semua bersih. Mantap.

Positive: nice rooms, friendly and responsive staff, clean rooms, clean towels. The atmosphere of the room is also good, according to the picture. Towels, teeth sigat, toothpaste, mats are provided. Fragrant room. Negative: TV is off (maybe because it was turned on at 2 in the morning), shower is leaking (but its okay), when taking a shower to go home the shower water isn't hot let alone warm, so the shower water is cold, I don't complain because I want to go home (I'm too lazy to wait). Narrow parking