8.5
Very Good
From 427 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.9

Service and Facilites

8.5

People often mention about Muong Thanh Luxury Da Nang Hotel
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In-house Restaurant (7)
Surroundings (6)
Bedroom (6)
Staff Friendliness (5)
Room Space (5)
Variety (5)
Family Friendly (4)
Activity Option (4)
Bathroom (4)
Hotel Area (4)
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Traveler Reviews Muong Thanh Luxury Da Nang Hotel

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40
Customer reviews
N***n
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
Stayed for 2 nights but no one cleaned the room, asked to keep the guest's ID card or deposit 1 million. I have stayed in many hotels but have never met a hotel that asked to keep the guest's ID card.
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P***n
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The room has cockroaches, making the guest lose sleep all night.
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TRAN T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
Breakfast is not rich Swimming pool water is too cold. Too deep to swim
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N***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 6 week(s) ago
Not a value for money. Staff is very rude. Food quality is pathetic, especially vegetarian options. Breakfast buffet closes before the scheduled time. Basic amenities in the room are also lacking.
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Accommodation's Reply
31 Mar 2025
Dear Valued guest., First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. We appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future. Sincerest, Mrs. Ngo Thi Huong General Manager
Nguyen T. M. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 13 week(s) ago
The bathroom was too small to fit a bathtub, and when I showered, there was no way to keep the water from dripping onto the floor. After showering, the entire bathroom was soaked. I fell backwards in the bathroom.
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4 people find it helpful
Accommodation's Reply
10 Feb 2025
Hello Mr./Ms. Nguyen TMD, Warm greetings from Muong Thanh Luxury Danang Hotel! The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. At the same time, we would like to acknowledge any unnecessary shortcomings and will propose solutions to improve service quality. Thank you again for sharing your thoughts and we hope to continue to receive your support in the near future. Best regards, Ngo Thi Huong Hotel Director
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Ok to ko of the gi ca moi thu deu to
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1 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Valued Guest, Thank you for taking the time to share with us your true experiences during your time in Muong Thanh Luxury Da Nang. Your feedback serves as great motivation for us all. We promise ourselves to keep up this work and will even work better to provide the best hospitality services in town. We look forward to having the pleasure to welcome you back again. Best regards, Mrs. Ngo Thi Huong. General Manager.
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 42 week(s) ago
The house is 40 floors high, so there are many customers so waiting for the elevator takes a long time. The breakfast buffet is quite bad, with few dishes. unsuitable taste. Unenthusiastic staff (security guard + bell boy).
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1 people find it helpful
Accommodation's Reply
22 Jul 2024
Hello sir/madam, Warm greetings from Muong Thanh Luxury Danang Hotel! The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future. Best regards, Ngo Thi Huong Hotel manager
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Nguyen T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
A great vacation place. The food was delicious, especially on the last day my child was sick and had to go to the hospital. The lobby manager provided extremely great support for weekend visitors, but the room was full but still allowed the mother and child to stay until 5pm. The kitchen manager told the cook to bring his child home and give him a lovely dinosaur. Because I was tired of taking care of my child, I forgot to ask the manager's name. Thank you very much. You are a gentle, thoughtful and very sympathetic person with glasses. If I have the opportunity, I will stay at Muong Thanh many more times.
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Accommodation's Reply
12 Jul 2024
Hello sir/madam Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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Le Van H.
icon-origin-TRAVELOKA
7.1
/10
Reviewed 45 week(s) ago
lobby room and lobby toilet. Don't turn on the air conditioner. very hot
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1 people find it helpful
Accommodation's Reply
02 Jul 2024
Hello Mr. Le Van H, Warm greetings from Muong Thanh Luxury Danang Hotel! The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. At the same time, we would like to accept the unnecessary problems and will come up with solutions to improve your stay at the hotel. High quality service. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future. Best regards, Ngo Thi Huong Hotel manager
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N***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 45 week(s) ago
Everything at the hotel is great, except for the breakfast dishes, which are not really delicious and diverse but are generally edible.
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1 people find it helpful
Accommodation's Reply
02 Jul 2024
Hello sir/madam, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your review about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Enthusiastic housekeeping staff. Clean and tidy. The view from the suite room is extremely beautiful
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2 people find it helpful
Accommodation's Reply
02 Jul 2024
Hello sir/madam, Warm greetings from Muong Thanh Luxury Danang Hotel! Thank you for trusting us in choosing our hotel for your vacation. The hotel and all staff appreciate your high evaluation of the hotel's service quality. We are very happy that our efforts have brought satisfaction to you when coming to Da Nang. Hopefully, with those good impressions, we will be honored to welcome you again in the near future. Wishing you and your family good health and success. Best regards, Ngo Thi Huong Hotel manager
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Hayashi Kaiki
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8.5
/10
Reviewed 46 week(s) ago
The room is beautiful and the room is very beautiful
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2 people find it helpful
Accommodation's Reply
02 Jul 2024
Hello Mr./Ms. Hayashi Kaiki, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your review about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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Lam
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Hotel location is convenient, good price compared to nearby hotels, large room, nice view. Breakfast is diverse, but not as good as Muong Thanh hotels in the South
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1 people find it helpful
Accommodation's Reply
25 Jun 2024
Hello Mr./Ms. Lam P. T, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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anh d. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Rooms are clean and tidy; perfect service; The location is opposite the beach so it's quite comfortable to go swimming
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Accommodation's Reply
25 Jun 2024
Hello Mr./Ms. Mr. D. P, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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Nguyen D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Friendly, professional staff!
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Accommodation's Reply
25 Jun 2024
Hello Mr/Ms Nguyen DT, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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hoang l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Nice location, convenient to move, clean and fragrant room
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Accommodation's Reply
03 Jun 2024
Hello Mr./Ms. Hoang L., Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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Hoàng Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
Phòng rộng hơn so với hình và tưởng tượng khá nhiều. Dịch vụ cực tốt Nói chung không có gì chê được
2 people find it helpful
Accommodation's Reply
10 May 2024
Hello Mr./Ms. Anh Quan Dinh, Warm greetings from Muong Thanh Luxury Danang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Danang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Ngo Thi Huong Hotel manager
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Khánh A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
This was the first time I experienced staying at a hotel, but I found the hotel service to be very consistent with what I requested when ordering directly by online room registration, the room was clean, the buffet was diverse and delicious, When I went, I booked a sea view room, directly overlooking My Khe beach, very beautiful, everyone and also has a very clean swimming pool, verry good.
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2 people find it helpful
Accommodation's Reply
10 Nov 2023
Hello Ms. Nguyen, Warm greetings from Muong Thanh Luxury Danang Hotel! Thank you for trusting us in choosing our hotel for your vacation. The hotel and all staff are very grateful for your high evaluation of the hotel's service quality. We are very happy that our efforts have brought satisfaction to you when you come to Da Nang. Hopefully, with those good impressions, we will be honored to welcome you again in the near future. Wishing you and your family good health and success. Best regards, Muong Thanh Luxury Da Nang
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Kyle B. Q. A. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
Great location, hotel was clean, staff were friendly and accommodating! Will be back for sure
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Accommodation's Reply
28 Sep 2023
Xin chào Mr. An Quoc Bao Kyle Diep, Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team. We will keep it up and look forward to seeing you in the near future. Wish you all the best, Muong Thanh Luxury Da Nang
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Nguyen T. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 88 week(s) ago
Sạch sẽ view rất đẹp và nhân viên nhiệt tình
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Accommodation's Reply
01 Sep 2023
Hello Ms. Thi, Warm greetings from Muong Thanh Luxury Danang Hotel! Thank you for choosing Muong Thanh Luxury Danang Hotel for your family vacation. We are very happy to receive very positive feedback from you. We look forward to welcoming you again. again in the future and of course will experience it longer for the next vacation. Wishing you good health and success in life. Best regards, Muong Thanh Luxury Da Nang
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Number of reviews per page
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