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Traveler Reviews Shanrilla Hotel
Number of reviews per page
20
20
40
40
Customer reviews
A***i
6.7
/10
Reviewed 10 week(s) ago
Strategic hotel near the city center, affordable price BUT unfortunately the cleanliness of the rooms is not maintained and many of the hotel equipment is damaged and not maintained
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A***a
10.0
/10
Reviewed 38 week(s) ago
Strategic Location: This hotel is quite strategic and easy to find.
Cleanliness: The room is very clean and well maintained every day. The facilities in the room are also complete.
Service: The hotel staff are very friendly and helpful. They are responsive when I ask for something.
Breakfast: The breakfast menu is quite diverse and tastes good. Food is always refilled and the breakfast area is clean.
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1 people find it helpful
I***i
Leisure
6.9
/10
Reviewed 40 week(s) ago
Just once. That's it.
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1 people find it helpful
Indrawan S.
8.5
/10
Reviewed 48 week(s) ago
Please fix the wifi, because it is often unreachable
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E***d
6.5
/10
Reviewed 67 week(s) ago
No towels provided, very shabby and dirty.
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AN
Anis N.
5.4
/10
Reviewed 88 week(s) ago
1. Tempat lembab. 2. Kamar bau. 3. Sprei sprei tidak diganti. 4. Menginap 2 hari, tp tidak ada yang bersihkan selama saya menginap. 5. Nyamuk banyak banget! 6. Colokan listrik kondisi mau copot semua.
2 people find it helpful
LA
Lingga A. S.
6.0
/10
Reviewed 91 week(s) ago
Tembok lembap, kamar bau, tidak dapat handuk, banyak nyamuk, remote AC mati.
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f
furqoni
8.5
/10
Reviewed 105 week(s) ago
This is the 2nd time I have stayed at this hotel. Because the distance from where my family and I do activities is quite close.
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lina a.
9.1
/10
Reviewed 110 week(s) ago
Yang kurang sih cuman receptionist (laki-laki) nya aja kurang ramah
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DG
Dede G.
6.0
/10
Reviewed 118 week(s) ago
The room smells bad and noisy.
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YT
Yoga T. L.
5.4
/10
Reviewed 125 week(s) ago
The room is dusty, the TV and AC remote don't work, the closet is broken.
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TD
Tica D.
9.7
/10
Reviewed 126 week(s) ago
It's pretty good, the place is clean too. The staff is good, friendly.
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A
Akmalia
6.2
/10
Reviewed 140 week(s) ago
The bed is ok, the towel is okay, like it is, the sheet is used too, the blanket is not washed
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tp
tommy p.
4.8
/10
Reviewed 150 week(s) ago
The worst experience during the stay, giving up at all costs, unfriendly service, the condition of the hotel looks dull, lots of empty rooms that look like they are rarely occupied, you can see from the properties that are not functioning properly.
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6 people find it helpful
CV Tekad K. D.
9.7
/10
Reviewed 155 week(s) ago
The hotel is right for work, the people are friendly and fun.
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1 people find it helpful
Padmilah
6.0
/10
Reviewed 161 week(s) ago
Kamar mandinya bau tidak sedap.
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Andi Yuniantoro
5.9
/10
Reviewed 175 week(s) ago
There was coffee from the previous guest which was not picked up, I happened to rsv for my colleague (not photographed by him).
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DP
Dayu P.
6.9
/10
Reviewed 185 week(s) ago
Sampai jam 3 pagi masih ada yang keluar masuk. Istirahat bisa istirahat.