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Dao Ngoc Hotel

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Overall Ratings & Reviews Dao Ngoc Hotel

Traveloka (109)

Other sources (5)

8.3

Very Good

From 109 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

7.6

Location

8.5

Service and Facilites

8.0

People often mention about Dao Ngoc Hotel

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Ambiance (3)

Bedroom (3)

Wifi (2)

Bathroom (2)

Distance to City Center (1)

Surroundings (1)

Staff Friendliness (1)

Check-in/out Time (1)

Room Space (1)

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Traveler Reviews Dao Ngoc Hotel

Number of reviews per page

20

40

Customer reviews

QT

Quách T. S.

Business

6.2

/10

Reviewed 19 week(s) ago

It's football season, but the TV in my rented room isn't working, the Wi-Fi is unstable, and they can't fix it. I couldn't even get a change to a similar room. Terrible!

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Y***i

Leisure

8.5

/10

Reviewed 31 week(s) ago

You can check in early so you can rest.

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Verified Traveler

Staycation

5.0

/10

Reviewed 32 week(s) ago

The hotel was old and run-down, the bed linens smelled awful, like they hadn't been washed, and the room reeked of dampness and mold. Even with the air conditioner on and the windows open for over 30 minutes, the smell didn't go away. I booked for two nights but only stayed for an hour before checking out. I'd rather lose my money than stay there.

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nt

nhung t.

9.3

/10

Reviewed 37 week(s) ago

The hotel is located on the main road, making it convenient to get around and close to tourist attractions. The hotel is clean and well-maintained. The prices are very reasonable, and I will definitely support it again if I visit Phu Quoc.

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T***n

Staycation

8.2

/10

Reviewed 43 week(s) ago

The staff were very friendly and helpful!

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 43 week(s) ago

The rooms are near the city center, reasonably priced, and the staff are friendly and helpful. The security guard is incredibly dedicated.

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2 people find it helpful

Do Hong Q.

9.1

/10

Reviewed 44 week(s) ago

A reasonably priced 3-star hotel with very complete and luxurious amenities, the only downside was that the towels were torn, otherwise everything was fine.

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1 people find it helpful

HL

Hoang L. N.

9.4

/10

Reviewed 48 week(s) ago

clean and airy, polite and enthusiastic receptionist

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2 people find it helpful

Le Thi H. X.

6.3

/10

Reviewed 191 week(s) ago

The room is old compared to the pictures. Not as expected.

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6 people find it helpful

Nguyen Thi Kim Loan

Business

5.4

/10

Reviewed 348 week(s) ago

Staff are not friendly, rooms are not available, breakfast is poor (1 bowl 1 glass)

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2 people find it helpful

Accommodation's Reply

28 Feb 2020

Dear Valued Customers, Dao Ngoc Hotel sincerely thanks the customers' contributions to their holiday experience while staying in Dao Ngoc. We are sorry that we did not create a good experience, did not create nostalgia and comfort for you. Because of this period, the overall situation due to Corona translation, the number of tourists is not much. Therefore the hotel is not crowded and therefore not enough guests so we can run buffet breakfast. But we also try to serve breakfast including 1 bowl + 1ly quality assurance. As for the evaluation of the friendly staff. We would love to know which staff and department has not had a good attitude when serving customers. We hope you will inform our hotel to remind and adjust. Sincere thanks to the valuable contributions from customers. Because of these contributions will make the hotel more and more perfect in customer service. Please respectfully Ms Trang

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N

Ninh

9.4

/10

Reviewed 355 week(s) ago

Hotel addresses conveniently move to other locations. Room is clean. Breakfast is only temporary

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4 people find it helpful

DT

Duong T. Q. A.

Family

9.2

/10

Reviewed 355 week(s) ago

Overall okay. Room is clean. But in the middle of the night, when the baby vomited and called the receptionist to change the bed sheet, nobody came up. Need to review the service.

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3 people find it helpful

Lai T. T. T.

Backpacking

9.4

/10

Reviewed 356 week(s) ago

Ksan near the center, clean, friendly staff

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1 people find it helpful

TL

Trang L.

Romantic

9.1

/10

Reviewed 361 week(s) ago

Spacious room, large glass door, but room lacks electric light in the evening

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2 people find it helpful

LG

Long G.

Romantic

9.7

/10

Reviewed 367 week(s) ago

clean and comfortable room, hotel location in the city center, near the night market, near the vinpearl bus stop, walk to the beach a bit far away, buffet with few dishes and run out quickly.

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1 people find it helpful

TN

Trang N.

Family

9.4

/10

Reviewed 386 week(s) ago

Conveniently located, walking a few steps is a seafood restaurant Off the coast, 300m from the night market. Breakfast okie with 3 star hotel

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2 people find it helpful

Ta Thuy C.

Family

8.4

/10

Reviewed 390 week(s) ago

Great location. There are many delicious eateries around. From the hotel to the attractions is also quite convenient. Small but clean room. The exception is that the breakfast buffet is not delicious and abundant, half an hour late and the food and kitchen are not enough to serve. There was no drinking cup in the room.

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Dang Khoa Nguyen

Family

9.7

/10

Reviewed 399 week(s) ago

location near the center, attentive staff, spacious and comfortable hotel

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2 people find it helpful

QM

Quan M. T.

Family

6.7

/10

Reviewed 407 week(s) ago

Although the room is large but the soundproof is not good, the buffet has very little food and the service is quite boring. Receptionist and cute enthusiastic guard weak wifi network

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1 people find it helpful

QM

Quan M. T.

6.7

/10

Reviewed 407 week(s) ago

Although the room is large but the soundproof is not good, the buffet has very little food and the service is quite boring. Receptionist and cute enthusiastic guard weak wifi network

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4 people find it helpful

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