Overall Ratings & Reviews Waterplace Residence 2BR Unit 1

Highly recommended seriously❤❤. At first I was hesitant, but the service is good, the admin is also fast. The room can accommodate many people, the strategic location is close to PTC, just walking distance. For liquid deposits, it takes less than 24 hours. The room is also clean, the water in the bathroom is also smooth. The AC can also be turned on all, hopefully it will be maintained and can develop again❤🥰

The WP class turned out not to be as expected, the hallway was as scary as an old building. The wifi was dead, the TV was dead, the remote had no batteries. Inside there was a 3kg LPG but it turned out to be empty. After I brought it down and filled it up, the security stopped me and I was not allowed to bring it up. As a result, Thun Baru couldn't cook. It was a waste of my time renting it. Very disappointed

Quick response is not difficult, deposit on time, thank God cool, complete.

I did not stay overnight because the tenants did not want to see me. Jadiya lost money and did not stay overnight. Advertise this hotel. His intention was to rest overnight in Surabaya, eventually buying another hotel. Lost time money and tired.

I already booked this room without seeing the review because it was sudden and the information was that there was a 24-hour front office. After reading the review I reconfirmed he said the condition of the room was good, but after arriving I was disappointed. I arrived at this apartment at midnight so when I contacted for complaints no one answered (although he said the front office 24 hours but in fact there was only security). I only stayed one (half) night so actually the condition of the apartment is not too much of a problem, but I want to share so that the others don't feel trapped. The condition of the apartment is not maintained and the facilities are very minimalist. There is a dispenser but the water is empty, there are cooking utensils and gas stoves, refrigerators and smelly cookware. No dish soap available, the bathroom was also empty. The AC in the main room is off. The only highlight is the swiming pool. I brought the children and they love to swim here. There are five types of pools (baby pools, beach pools, children pools, lazy pools, and regular pools for adults with jacuzi). For the deposit, I transfer at the time of entry and return 24 hours after I leave. Outside parking because indoor parking is only for subscribed parking, and subject to hourly parking fees.

The swimming pool is clean and nice. Our children are very happy. Also very close to shopping centers. But this is an apartment, not a hotel, no food, towels, toiletries, etc. In terms of building it's ok. clean kitchen is also available in each unit. But in terms of room facilities that we occupy bed linen, pillows, and others are very, very below standard. Room facilities should be better prepared so that the stay becomes comfortable.

Check-in is difficult. subject to admin. The apparatus does not match the picture. the water is really small. hygiene is lacking.

Actually it is rather parno pas look at some negative reviews. But finally before we stayed, we warned the unit to check everything. Finally, well done. Okay. The room is spacious, the swimming pool is clean, but there is also a less comfortable experience. At night we were banged to move the car to Tower C. Overall okay. The deposit is more expensive than the room price. We understand, because there are a lot of kitchen equipment in the apartment. So with a deposit of 775 I had no problems and returned 1x24 hours later.

Very disappointed to stay in the unit. The TV remote has a problem so the TV can't be turned on, it's complaining but it's not being responded to. Poorly maintained and poorly maintained rooms stay at the hotel.

Check-in is not smooth because it is only served by security officers, asking questions that are not standard lodging, after check-in (F 2615) called asked to go down to the lobby to submit a KTP and be called repeatedly, room air conditioner and room air conditioner not cold , looks used AC, 1 room does not use AC, security says there are no towels, because it is not a hotel, after contacting the CP finally promised tomorrow morning at 08.30. Though towels for bathing at night check-in at 22:30.

Comfortable and very clean. Children also feel at home.

No WiFi, ordinary rooms, dingy bed linen :(.

Not available amenities for bathroom, not available towel, bathmat, and smell.

Dirty room. The equipment is damaged, service is not good. How come I want to sell a room like that.

I have experienced an apartment unit change in a tower that is different from the electricity problem (two electric trips), besides that the pool facilities are also not the same as the photos in the application (due to different towers). Drinking water facilities receive empty gallons and empty LPG tube stoves. The facilities and comfort of apartment units offered in other OTAs are better at the same price. As an evaluation for online agents so that QC and supervision are carried out properly. thanks.

Terrible unit and bad service. Gas leaking at property. And pictures very deceiving, does not match expectation.

Good service from the management. The first apartment is not really good and the next day we asked to move and we got the really good apartment, clean. Location is perfect, walking distance to mall and all restaurants. Easy to order grab, and the pool inside apartment is nice. Good price too

All facilities are complete, clean, comfortable especially the main room.

Customer service is not satisfactory. Not friendly at all. No deposit refund on the day of check-out and expensive deposit of 775 thousand kepotong admin 25 thousand, overall okay rooms, spacious, cold air conditioning, strategic.

Because tower B can be far from the door to the Pakuwon mall, it is better to ask for tower C. The voltage is not possible if you use AC and microwave together so I have to turn off the AC first. Overall comfortable stay here especially if you bring a small child to stay.