8.8
Very Good
From 2,919 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about eL Hotel Banyuwangi
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スタッフの親切さ (44)
寝室 (40)
雰囲気 (39)
ホテルエリア (38)
家族向け (34)
部屋のスペース (34)
バスルーム (34)
アクセシビリティ (33)
周囲 (29)
市内中心部までの距離 (28)
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Traveler Reviews eL Hotel Banyuwangi

Number of reviews per page
20
40
Customer reviews
Fitriani
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10.0
/10
Reviewed 3 day(s) ago
Comfortable and nice, the view is pleasant
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Izaac M. A. D.
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9.7
/10
Reviewed 2 week(s) ago
From the receptionist to the cleaning staff, everyone is friendly.
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Accommodation's Reply
22 Jul 2025
Dear Izaac, Mr Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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I***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good everything ✅ Next time will stay again
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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Muhammad S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Luxury hotel & price as promised 😘👍
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Accommodation's Reply
16 Jul 2025
Dear Muhammad, Mr Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check in.
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Accommodation's Reply
14 Jul 2025
Dear Sadillah, Mr Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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Dwi H. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Family-friendly hotel. Comfortable and nice, and the food is pretty good. However, the floor in my room felt damp yesterday. Perhaps it had just been cleaned/mopped, so it was still damp when I checked in.
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Accommodation's Reply
14 Jul 2025
Dear Dwi, Mr. Thank you for your positive review of our hotel! We are delighted to hear that you enjoyed your stay at él hotel Banyuwangi and we look forward to welcoming you back. Best regards, él hotel Banyuwangi.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
staff hotel ramah, hotel family friendly
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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Yanda N. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel di pinggir kota, tetapi cukup strategis. Kamar ukuran standar, tersedia balkon sehingga kamar tidak sumpek dan tetap dapat udara segar. Kolam renang luas di tengah hotel. Menu sarapan variatif dan enak.
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Accommodation's Reply
14 Jul 2025
Dear Yanda, Mrs Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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I***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I have stayed at El Royal many times, several times at other hotels with 'equivalent' facilities / more expensive, but I always come back to El Royal. I just stayed at El Royal last week and came to the conclusion why El Royal is so comfortable: - very friendly service, wherever I meet hotel staff, they always greet me, smile, are friendly ... their friendliness doesn't seem fake or forced ... they are indeed friendly and helpful. - the hotel still has a garden, the landscape surrounding the hotel makes the atmosphere feel natural, and not just buildings and facing walls. - what we like the most here: the restaurant .... Spacious, there is an outdoor area in the back garden ... the distance between one table and another is comfortable, so it's spacious ... so one of the reasons I like to stay here is because the restaurant is that comfortable. - - there is a swimming pool with a beautiful landscape ... lots of Japanese trees .. so no matter how long you want to swim overnight, it's still comfortable because the pool is surrounded by pool view rooms, so it feels safe ... because people also sometimes sit around spending the night on chairs / tables in the pool area or in front of their respective rooms ... Overall ... I'm always happy to stay here ... highly recommended ... 🫶
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Accommodation's Reply
27 Jun 2025
Dear value guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
A hotel that offers a comfortable stay experience with a distinctive local cultural design. Its facilities include two swimming pools, a fitness center, a restaurant with local and international menus, and a spa. Its location is strategic, close to the airport and tourist attractions such as Banyuwangi Park. This hotel is suitable for tourists who want to enjoy Banyuwangi or as a stopover before heading to Bali.
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1 people find it helpful
Accommodation's Reply
23 May 2025
Dear value guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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ZAENAL A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service is quite good. And the cleanliness is also good. And the restaurant in the hotel is good.
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Accommodation's Reply
23 May 2025
Dear Mr. Zaenal, Thank you for your positive review of our hotel! Glad to hear that you enjoyed your stay with él hotel Banyuwangi and we look forward to welcoming you back. Best regards,él hotel Banyuwangi.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
the hotel has an extraordinary service. when I arrived, I got a free room upgrade. got a free Banyuwangi Park ticket. the design and comfort of the room are very good. the staff served all of them well. maybe the taste of the food at breakfast is lacking. and maybe there needs to be more variety of food. oh yeah, the speed of cleaning the room when checking in needs to be accelerated.
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Accommodation's Reply
23 May 2025
Dear Value Guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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Ananda R. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I've stayed at El Royale Hotel Banyuwangi twice. The first time was with my family during a road trip to Bali, and the second was for a business trip in Banyuwangi. The hotel is strategically located, while there aren't many tourist attractions within walking distance, there are several restaurants and souvenir shops just across the street. The facilities are excellent. The swimming pool is quite spacious, and the lobby offers a warm welcome with its wide, comfortable design that gives off a resort feel. The rooms are large, clean, and comfortable, with balconies that add to the spacious impression and cater well to smokers. The rates are also competitive. Great breakfast menu options. Overall, I'm very satisfied with my stay and would definitely recommend El Royale Hotel, whether for business or family travel.
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1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Ananda, Mrs, Thank you for staying with éL Hotel Banyuwangi, looking forward to welcoming you back. Best regards, éL Hotel Banyuwangi
I Made D. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
It's a shame that during my last stay (April 30) I got a room facing the parking lot of the tourist attraction next to the hotel... in the morning it was already crowded with buses and even worse, the buses honked their telolet lolet horns several times... which made the morning noisy... even though I had asked for a room facing a nice view, not the bus parking lot...) it slightly disturbed the comfort of resting at the El Banyuwangi Hotel
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Accommodation's Reply
14 Jul 2025
Dear Made, Mr. Thank you for your positive review of our hotel! We apologize for the unpleasant experience. We will definitely improve your criticism and suggestions for the future. We are happy to hear that you enjoyed your stay with él hotel Banyuwangi and we look forward to welcoming you back. Best regards, él hotel Banyuwangi.
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I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
I was happy because I was given a room (they said it was upgraded) that faced the swimming pool.
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Accommodation's Reply
23 May 2025
Dear Value guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Easy access, clean rooms and good hotel environment, very friendly staff.
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1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Value Guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
price of worted and carrots, will come here again
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Accommodation's Reply
23 May 2025
Dear Valued Guest, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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NMAZU
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Great surrounding hotel and nice place to vacation.
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Accommodation's Reply
23 May 2025
Dear NMAZU, Thank you for staying with éL Hotel Banyuwangi, looking forward to welcoming you back. Best regards, éL Hotel Banyuwangi
Y***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
It's very comfortable here, quiet and not noisy...
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your positive review of our hotel! We are glad to hear that you enjoyed your stay with éL Hotel Banyuwangi and we look forward to welcoming you back Sincerely, éL Hotel Banyuwangi
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Z***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
This time the hotel was busy and the cleaning staff were quite noisy, so the rubbing of chairs, balcony doors, mattresses being moved, sweeping, etc. could all be heard from my room.. Finally, I was reprimanded by the CS and it got better, it just seems like the room is not as soundproof as before even though it's not the first time I've stayed at El Hotel.. Hopefully it can be better in the future.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your positive review of our hotel! We are delighted to hear that you enjoyed your stay at él Hotel Banyuwangi and apologize for the inconvenience. We will address your criticism and suggestions for future improvements. We look forward to welcoming you back. Sincerely, él Hotel Banyuwangi.
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Number of reviews per page
20
40