8.6
Very Good
From 1,654 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Asri Sumedang
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Bedroom (8)
Distance to City Center (6)
Surroundings (6)
Accessibility (6)
Family Friendly (6)
Variety (6)
Staff Friendliness (5)
Ambiance (5)
Room Space (4)
Hotel Area (4)
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Traveler Reviews Hotel Asri Sumedang

Number of reviews per page
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40
Customer reviews
Maria S.
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8.6
/10
Reviewed 1 week(s) ago
Everything was substandard, including the towels, which should be white. The sheets and pillowcases, which should be white, were all cream-colored and clearly outdated, unsuitable for a hotel of this class and price. The corners of the pillowcases and towels were torn. Efficiency was okay, but it shouldn't be like that. There were only cups in the room. When I asked to borrow a regular glass, they came back with another cup, claiming they didn't have one. Really? Is this the class of hotel in Sumedang's largest mall?
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David C. G.
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
I like this hotel in the center of Sumedang. Joined with the best mall in Sumedang. The service is very good and friendly. From security, check-in staff, breakfast staff and also cleaning service. Just a little input, it looks like the room needs to be renovated to be fresher. There are some parts of the wall that have faded paint and look leaky. And from the parking side, because it joins the best mall in Sumedang, there should be a dedicated parking lot for customers who stay overnight. So it's not difficult in the process of carrying suitcases to enter the hotel area. Overall I am satisfied. Thank you
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Tantra E. P.
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Business
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10.0
/10
Reviewed 4 week(s) ago
So far it's been quite satisfying
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Tantra E. P.
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Business
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10.0
/10
Reviewed 4 week(s) ago
So far it's been quite satisfying
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S***t
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
Friendly hotel staff, room service is very fast when needed.
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agus s.
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Transit
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9.4
/10
Reviewed 9 week(s) ago
Suitable for transit and bringing family. Also entertainment in the mall
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N***i
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9.1
/10
Reviewed 12 week(s) ago
comfortable hotel and easy access to the mall
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I***a
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Staycation
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9.7
/10
Reviewed 14 week(s) ago
Overall ok, input for the towels, maybe they can be replaced with newer ones, thanks
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d***a
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Leisure
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9.4
/10
Reviewed 16 week(s) ago
quite good.. quite comfortable.. and nice because it's inside the mall.. only when the mall is closed it's a bit complicated, especially if you check out at dawn.. getting out of the parking lot is difficult because there's no one guarding it.. anyway, it's probably the best in Sumedang..
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5 people find it helpful
d***a
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 18 week(s) ago
The place is nice and strategic inside the hotel, but it's hard to find on the 1st floor and if you bring a lot of stuff you have to go inside first through the mall tenants 😅 not directly connected to the car. Literally inside the mall. Go inside first about 100m, call the bell boy then they will carry you if you can't get a trolley. Again, a hotel that is quite expensive & good in SMDG, TOWELS? uhhh so yellow, the doormat and towels are the same dull color. Pliss. I even bought new towels at the supermarket downstairs. Including mattresses, pillows, etc. to buying cloths to cover the dirt. 1 more thing that was disappointing, during breakfast, the rice was cold 😭😭😭😭 only the side dishes were warm. It would be better if the rice was hot, the side dishes were cold, it's okay
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2 people find it helpful
Roidah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Nice and comfortable. Close to the mall too.
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Roidah
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10.0
/10
Reviewed 23 week(s) ago
great... for the food I only give 5 stars, actually I have never ordered food or had breakfast. because I always wake up late
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K***n
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10.0
/10
Reviewed 29 week(s) ago
hotel inside plaza asia. spacious room. no carpet. bathroom has no key. shower in bathroom 1. no tap for ablution. toothbrush was missing, so I called the staff to bring a toothbrush. towel was not white enough. swimming pool was not clean enough. so didn't swim. got price 550,000. add extra bed price 200,000. food lacks variety. when I stayed, it was quiet. only a few people stayed.
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E***n
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Transit
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8.8
/10
Reviewed 30 week(s) ago
Have stayed here several times, the best hotel in Sumedang.
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A***i
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10.0
/10
Reviewed 30 week(s) ago
Very good. In the center of Sumedang city. Very strategic access.
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Annisa D. L.
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Staycation
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9.4
/10
Reviewed 30 week(s) ago
The hotel is located inside a mall, and is close to everywhere.
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E***i
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Leisure
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9.7
/10
Reviewed 32 week(s) ago
Clean and located in a mall so it's easy to buy food.
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1 people find it helpful
H***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 36 week(s) ago
The hotel staffs are very helpful and friendly.
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel staff is friendly and the location is strategic.
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Anggun S.
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8.5
/10
Reviewed 46 week(s) ago
The service is quite good, the hotel is quite clean.
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Accommodation's Reply
24 Sep 2024
Dear Mrs. Anggun S. Thank you for choosing Hotel Asri Sumedang as your place to stay in Sumedang. We are very pleased to know that you are satisfied with your stay and enjoy the facilities at Hotel Asri Sumedang. Your review is very motivating for us to be able to improve the quality of service for all guests. Best Regards. Nita. R. Asri Sumedang.
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Number of reviews per page
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