r***o
Leisure
10.0
/10
Reviewed 6 day(s) ago
Got a really good view, and the staff are friendly.
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Infinity Hotel Jambi (Newly Renovated)
Explore Infinity Hotel Jambi (Newly Renovated)
Overall Ratings & Reviews Infinity Hotel Jambi (Newly Renovated)
Traveloka (3,629)
Other sources (3)
8.4
Very Good
From 3,629 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Infinity Hotel Jambi (Newly Renovated)
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Bedroom (59)
Staff Friendliness (58)
Distance to City Center (53)
Bathroom (48)
Ambiance (46)
Accessibility (41)
Room Space (39)
Hotel Area (38)
Family Friendly (37)
Surroundings (33)
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Traveler Reviews Infinity Hotel Jambi (Newly Renovated)
Number of reviews per page
20
40
Customer reviews
Patricia
Business
10.0
/10
Reviewed 2 week(s) ago
Everything was great. I was happy to stay 4 nights at this hotel. Please suggest a discount on windowless rooms if possible. 😊
The front desk service was great, check-in was hassle-free, the hotel atmosphere was comfortable, the food was delicious, especially the pastries. The coffee at breakfast was delicious. 👍
If I go to Jambi again, this hotel will definitely be my first choice.
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f***n
10.0
/10
Reviewed 5 week(s) ago
The service is friendly, the menu is delicious, and it's comfortable.
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A***g
8.4
/10
Reviewed 9 week(s) ago
The hotel is quite nice and comfortable. Parking is limited, though, and breakfast isn't a buffet, as the rooms are quite small.
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R***i
10.0
/10
Reviewed 11 week(s) ago
Good hospitality, good panorama, good service, near mall
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N***l
Business
10.0
/10
Reviewed 11 week(s) ago
The hotel is excellent, clean, strategically located, and the staff are friendly. The strategic location made my business trip smooth. Thank you.
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Verified Traveler
10.0
/10
Reviewed 11 week(s) ago
Thank you for upgrading my room ❤️
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M***d
5.0
/10
Reviewed 12 week(s) ago
Breakfast is rationed, the side dishes are small, and the price per night is expensive.
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M Daud y.
9.4
/10
Reviewed 13 week(s) ago
Very good service, close to shopping center.
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Yopander H.
6.5
/10
Reviewed 14 week(s) ago
Different from what is offered in the app
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Accommodation's Reply
07 Apr 2026
Thank you for your review. We understand that expectations regarding the information provided on the application vary. However, we would like to inform you that during your stay, we upgraded your room from a Deluxe Room to a Business Room as a token of appreciation. We will take your feedback into consideration for future improvements, particularly in verifying the accuracy of the information provided on the booking platform. Thank you, and we hope to provide you with an even better experience on your next stay. Infinity Hotel Jambi.
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L***a
9.4
/10
Reviewed 14 week(s) ago
Fast service, rooms are also clean and comfortable.
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MS
MASLA S.
8.5
/10
Reviewed 14 week(s) ago
There is no soundproofing, you can hear sounds from the next room.
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1 people find it helpful
MS
MASLA S.
Business
8.5
/10
Reviewed 15 week(s) ago
Everything was okay, it's just that the loudness of the voice was not comfortable, there was a sound from the next room.
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2 people find it helpful
WO
Wulan O.
Leisure
10.0
/10
Reviewed 20 week(s) ago
I always stay here when I go to Jambi. The hotel is comfortable, close to the mall, and the rooms are nice. You can still see the view because there's a large window, not a window that can be opened, so you don't have to worry. Thank you, Infinity ❤️
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Ari S.
Business
9.7
/10
Reviewed 21 week(s) ago
Comfortable hotel with a pretty good view
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A***d
Business
9.1
/10
Reviewed 23 week(s) ago
close to the city center and Ancol of Jambi city
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R***i
Business
10.0
/10
Reviewed 26 week(s) ago
If you add a refrigerator to the room, it will be more comfortable, increase the promotions
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R***i
Business
10.0
/10
Reviewed 26 week(s) ago
best service, car parking if possible expanded
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R***i
Business
10.0
/10
Reviewed 26 week(s) ago
Friendly staff, fast service, finding food around the hotel is very easy and plentiful.
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2 people find it helpful
M***D
Staycation
8.8
/10
Reviewed 26 week(s) ago
clean and comfortable as usual, and just for the record, the elevator is from the ground floor of the parking lot and there is no need to stop to the lobby
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1 people find it helpful
Number of reviews per page
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40
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