Overall Ratings & Reviews Bali Cosy Villas Seminyak

Dear Mr Lee, thank you so much for sharing your experience at Balicosy Villa. We are glad to heard that you really enjoyed your second stay with us. Look forward to welcoming you again in our peaceful retreat. Wishing you all the best

Dear Mrs. Mayang, Uncle Swastiastu. Warm Greetings From Balicosy Villa. Thank you for taking the time to write a review on Balicosy villa. We always provide information regarding existing rule 's even 1 day before checking in and you have agreed, even so we allow Mrs. Mayang's relatives to visit. Apart from that, at check-in, there are regulations and they have been signed, which means that you have agreed with the consequences of booking a villa with the Honeymoon style. Because we want to keep our guests having a quality atmosphere while on holiday at Balicosy. Please be wiser in giving ratings and reviews. Thank you for understanding. Regards. Balicosy Villa.

Dear Mr/s. Jung, Thank you for taking the time to provide feedback on your recent stay at Bali Cozy Villa. Regarding the damage to our facilities and service team, which is not acceptable, we apologize and will make our assessment even better in the future Best regard, Rozi/Bali cozy Team

Dear Big Brother, Thank you for taking the time to provide amazing feedback and really encouraging the Bali Cozy Villa team. Thank you for choosing Bali Cozy Villa for your vacation. Hope to see you again on another occasion. Best regard, Wayan / Digital Marketing Manager

Hi Alamanda Thank you very much for taking the time to write an excellent review on our Traveloka page. We are delighted that you enjoyed your recent holiday in Bali with us and we are happy to know that you like the great service from the staff. Once again, on behalf of the team, please accept our sincere thanks and we look forward to welcoming you back at Bai Cosy Villa whenever your leisure brings you back to Bali. Best Regards, Gungde Digital Marketing Manager

Dear Guest, Thank you for taking time and wrote your comment regarding your experience stay at our property. We have checked your reservation and during your stay there was jacuzzi issued. Upon receiving your complaint, my team reacted immediately to rectify the problem and my Engineering found the presence of water that exceeds the capacity which was making the automatically pump is turn off I am extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. Once again thank you very much and we look forward to welcoming you personally at Bali Cosy Villa in the near future Best regards, Made Digital Marketing Manager

Hi Kak Feldi, Thank you for taking the time to write about your experience during your stay at Bali Cozy Villa. As it is known that our villa always receives compliments from our guests about the friendliness of our staff and please be informed that check-in time is at 3 am according to the voucher we received from Travel Agent Kak Feldi. We only provide more service to our guests who book directly with us by giving them check-in at 2 pm. Once again thank you very much and we look forward to welcoming you personally to Bali Cozy Villa in the near future. Kind regards, Made Digital Marketing Manager

Hi Sis Pricilia, Thank you for taking the time to write about your stay in a cozy Bali. According to the voucher we received from the travel agent, Kak Pricilia, there are 2 adults and 1 child under 8 years old listed. Our villa is indeed designed for a couple, husband and wife and 1 child under 8 years old and indeed only for 3 people. Once again thank you very much for staying and taking the time. We look forward to welcoming you personally to Bali Cozy Villa in the near future Kind regards, Made Digital Marketing Manager

Hi kak Baby, Thank you for taking the valuable time to write a review regarding your stay experience at our property. 1. For our regulated villa, the voucher we received from the agent is only for 2 adults. However, the team in charge has made concessions because we don't charge for children under 8 years old, but only 1 child. Our villa is set only for couples, sis. When you check in, you come with 2 children, and we give 1 child free and 1 will be charged an extra child where the villa rules are for 2 adults and 1 child under 8 years old. 2. We are here to mop the floor using hot water, Sis and chemical choices so that the floors in each villa are maintained and not damaged quickly, Sis. 3. In our villa there are indeed closed and open villas, and we upgraded your booking to a closed villa where the living room does have air conditioning but there is an additional fee to use 2 air conditioners. We try our best to allocate villas to our guests. 4. For TV channels we only use Cable TV and Free Netflix and we have tried to provide the best by checking all facilities before guests check in to ensure that everything is working properly but at that time there was indeed a technical error and something like this has already happened. We are noted that it does not happen again in the future. 5. For our toilet bowl at the time of flashing once and for the 2nd time it takes a little time to fill the tanky, sis. 6. For check-out hours, we adjust to the voucher given by the agent, and the conditions at that time our villa is fully booked and our team needs time to clean and check the villa before the next guest checks in, sis. The rules for each property are different, Sis, and the price will also be different. Once again, the entire Bali Cozy Villa team would like to thank you for taking your valuable time to provide a very meaningful review for us in the future to be even better. Hopefully we are given the opportunity to return to provide our best service when time brings us together. Thank you Sis Beby Indira Kind regards Bali Cosy Villa Team

Hi Kak Deagri, Thank you for taking the time to spare and writing feedback. For Bali Cozy Villa, it's true for the regulations, Sis, we are a private villa complex which is indeed set for honeymoon and couples. As for our rules, we don't allow visitors because we want to keep the other guests calm. And we have also made allowances for your brother's reservation at our villa. For other guests, we do not provide the same privileges. Once again, we thank you for your feedback, sis, in the future, hopefully we can provide better service and we will prioritize your feedback above. Kind regards Bali Cosy Villa Team

Hi sis, thank you for staying at Bali Cozy Villa and providing a very helpful review for us. Until we meet again another time.

Dear Margaretha, Thank you for sharing your experience at Balicosy Villa. We are glad that you had tried the water therapy in the private jacuzzi. In order to maintain tranquility in our complex, we recommend using the jacuzzi before 10pm. Thank you for the excellent rate. Look forward to welcoming you again Best Regards,

Dear Mr Fikri, Thank you for taking time to share your amazing experience at Balicosy Villa. We are glad to see that our quality of service had met your expectations. Looking forward to welcoming you again. With Best Regards

Dear Lydia, Thank you for your feedback. We are glad that you had enjoyed the private jacuzzi which is one of our guest favorite facilities. It is free and is set up by our team by a simple call from your room. We are sorry that our Team took a little time that day, we do believe that the jacuzzi was prepared within 30 minutes. We hope you got a relaxing hot bath during your stay. Best Regards