Overall Ratings & Reviews Blue Hanoi Inn City Hotel

Disclosure of customer information

clean room, nice, overall 10 points will come back

Good hotel. Near massage place. Very clean room. 👍🏻.

When paying by card there is a 3% fee at other hotels but not like that.

The hotel has no parking space, so cars must be parked outside at a high price.

Near the hotel there is a very delicious Quang Ninh fish noodle shop. Recommend everyone to try it.

Mọi thứ đều tạm ổn, chỉ trừ wifi yếu hay chập chờn.

Phòng sạch sẽ, tiện nghi, giá hợp lý ạ. Nvien hỗ trợ nhiệt tình, lễ phép, lần sau sẽ ủng hộ tiếp ạ!

The hotel is very clean and the staff is very friendly

Thái độ và chăm sóc khách hàng tốt. Nhưng phòng cách âm còn kém

Phòng sạch,trang thiết bị hiện đại View phòng đẹp giá cả phải chăng

The staff is enthusiastic, the view is beautiful, the laundry is cheap.

Right like always hihihi Comfortable, beautiful view. But I rent it to take a shower

I have a pleasant stay here

Call the hotel to book a room for the hotel, thanks to the booking of the app to get a high score. The hotel promised to issue a full invoice. After full booking and payment, the hotel issued an invoice with insufficient money because it did not receive enough from the agent. When I respond, I don't apologize and say I'm not doing it so I don't know. How to solve poor service and how to answer irresponsibly. In addition, ordering on the app is done by the hotel, not by the initiative. Reservations should not be made if guests need to issue invoices to guests. Will not come back next time!

It is wrong to book this hotel. Just got back tired and arrived at the hotel at 14:00, standing in front of the door nobody came out to greet. Looking closely, there are no bellman to carry 2 suitcases in their own hands (many hotels cost less than 1 million are available and they are happy to welcome guests). Check-in is done, you must carry the suitcase yourself. disappointed 1 time When entering the room, it smells like the haiza karaoke rooms. The second disappointment And the highest point was when the hotel hired a motorbike, the male receptionist gave it away and got the reason that the hotel was far from renting a motorbike and said to go and grab it. It's really frustrating to say. I was sitting outside to wait for the motorbike to rent a motorbike, the female receptionist asked the male receptionist to pick up the car, the male staff loudly shouted from the back out of the attitude of not liking to take the car for the guests. 1 hotel 3 star hotel room is more than 1 million 100 thousand, but the service attitude is even lower than the cheaper hotels. And I decided to leave even though I had just checked in for 2 hours and transferred another hotel at a cheaper price but the quality was better than this hotel. really don't value customers. !!!

Staff are friendly and easy to reach. Will return at the last time

The new hotel built quite new and good facilities. Rooms include free water, tea and coffee. The bathroom is clean, with a Jacuzzi to relax. Rooms are comfortable, quiet, full desk. Overall, for the price, I am completely satisfied with the hotel