8.1
Very Good
From 403 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.2

Service and Facilites

8.3

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Traveler Reviews OYO 569 Cigadung Guest House Syariah

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Customer reviews
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Jellywinda
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8.1
/10
Reviewed 176 week(s) ago
Sebenernya agak sedikit kecewa. Dapet kamar pojok yang kondisi air di kamar mandinya kecil. Ada sarang semut di belakang pintu. Sarung bantalnya agak kuning gitu. Jadi kalo mau tidur di lapisi sarung dulu. Trus anak anak kostnya berisik sampe jam 2 pagi masih kedengeran.
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Kiki A.
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5.5
/10
Reviewed 179 week(s) ago
The first time I entered the curtains came off, the door was difficult to lock, the pillow smelled musty. The good thing is that the service is quite good, it's just that the quality of the cleanliness of the building is quite lacking.
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Accommodation's Reply
16 Feb 2022
Sorry for the inconvenience, Kiki. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kiman!
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Riadi e. p.
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6.1
/10
Reviewed 183 week(s) ago
Rooms are not clean, but service is good.
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Eko R.
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5.1
/10
Reviewed 184 week(s) ago
The room is dirty, there are drawstrings that people left behind are still hanging in the bathroom.
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Genat P.
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6.4
/10
Reviewed 187 week(s) ago
Moldy bathroom. Water is not smooth. It's hard to take a shower.
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1 people find it helpful
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Ramon H.
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6.0
/10
Reviewed 210 week(s) ago
Fix bathroom drains, clogged water. Not satisfied because up to 3 times changing rooms.
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Accommodation's Reply
11 Jan 2022
Something like this shouldn?t have happened, Ramon! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Reza!
Eliza D.
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8.4
/10
Reviewed 217 week(s) ago
Pintu wc ga bisa di tutup:( airnya tidak anget:).
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Claudia R.
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5.2
/10
Reviewed 219 week(s) ago
Tempatnya seperti kos2an. Banyak penghuni2 yg memang terlihat tinggal lama disana. Agak trauma juga sih. Ekspetasi saya kalau oyo pasti bersih. Kali ini dapatnya minus. Waktu masuk ke kamar, ruangannya bau apek dan bau rokok. Yang bikin shock lg kamar mandinya. Posisi showernya tepat di atas kloset (Berarti kita mandi sambil duduk dicloset?) Hal lain yg bikin shock pas mau tutup pintu kamar mandi. Slot pintunya pakai sendok (antara mau ketawa sama miris lihatnya), yang terakhir yg bikin shock. Pas mau sikat gigi di wastafel. Airnya keluar dari samping keran, asli konyol banget. Kalo lihat review org sebelumnya sma kenyataan sih beda banget. Saran saya, segera bebenah. Supaya next customer tidak kecewa. Ohya satu lg pas mau checkin. Buset deh tempatnya bau keringat, krn dijadikan tempat nongkrong sambil main gitar.
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RAYATI RAYATI
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6.4
/10
Reviewed 219 week(s) ago
I booked 6 rooms for my family near my house. The rooms were okay, their wall kinda damp and several rooms smell funny. But that's okay too, it suits the price. The annoying point was another guests around our rooms. Very noisy even after midnight while my family needed some rest to prepare important event the next morning. So they told me they couldn't get a proper rest. Kindly put some rules to not disturb another guests and keep quiet. Thank you.
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Accommodation's Reply
27 Apr 2021
Hi RAYATI, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Budi!
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Sugiantoro
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6.0
/10
Reviewed 221 week(s) ago
Less creative guardians of what we need.
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Accommodation's Reply
16 Apr 2021
We?re sorry to have you disappointed, Sugiantoro! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Jubaedah!
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Rini A. H.
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6.0
/10
Reviewed 225 week(s) ago
booking 2 deluxe room, mountain view when I checked in, I was given a room on the 1st floor, the sheets were dirty, the bathroom was smelly so I didn't take it to another hotel
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Accommodation's Reply
11 Mar 2021
Hi Rini Andriani, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Bayu!
Enggar P.
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5.4
/10
Reviewed 234 week(s) ago
The room I ordered did not match the facilities I should have got. When I arrived it was not yet check-in time (10:30 ±), but finally I paid the charge and there was only 1 empty room. And I was told to occupy it first by the inn. The inn also confirmed that if the rooms above are empty, they will be notified soon. But until 3:00 p.m. there was no news, until I confirmed back to the receptionist that the facilities were like that, different from what Traveloka advertised. Plus the mattress is itchy like the sheets have not been replaced, because there are stains. Bad !!!!
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1 people find it helpful
Luthfy M.
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6.0
/10
Reviewed 237 week(s) ago
The shower does not work, the room window is broken, it is not repaired by the owner, the TV signal is very bad.
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3 people find it helpful
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Iwan J. S.
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6.1
/10
Reviewed 241 week(s) ago
The facilities are lacking, there are no towels, soap, especially shampoo and toothbrushes, the window cannot be locked, the door cannot be tight if locked?
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4 people find it helpful
Nabella R.
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5.4
/10
Reviewed 245 week(s) ago
The environment is nice but the cleanliness of the rooms is really bad, the sheets, blankets, pillows and others are dirty and smelly, not recommended.
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2 people find it helpful
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Muhammad F. A.
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9.4
/10
Reviewed 246 week(s) ago
It's been the 3rd time I've stayed here .. the place is comfortable away from noise .. cool air with a good view .. the rooms are comfortable clean .. just need improvements in the TV channel network .. from 3x stay .. always the TV is not good ants like that .. luckily I went to Bandung to have more activities outside so the TV wasn't too used except for sleeping .. :)
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Denniz H.
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6.0
/10
Reviewed 247 week(s) ago
Staf hotelnya tidak membantu banget, tidak ramah, tidak dilayani dengan baik walaupun listrik tokan habis dan berisik.
3 people find it helpful
Harlina C.
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8.5
/10
Reviewed 250 week(s) ago
Clean rooms, friendly service, cold air conditioning, spacious rooms, just a recommendation for those looking for cheap rooms but okay quality.
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1 people find it helpful
mad i.
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6.1
/10
Reviewed 252 week(s) ago
ordered a deluxe double to be given a standard room, room number 8 WC has no water right in the morning where all the luggage goes to the toilet at that hour. nice atmosphere outside the room, but vice versa in the room, for more please come alone
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2 people find it helpful
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Sriani
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8.5
/10
Reviewed 252 week(s) ago
The room is in accordance with the picture, for just a transit hotel it & apos; s ok, indeed there are many shortcomings such as the air conditioner is not cold enough, the toilet flash is difficult, there is no mineral water too but its ok. thank you.
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